Courtesy Palm Harbor Honda
Palm Harbor, FL
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Yesterday my husband and I stopped in at Courtesy Palm Harbor Honda to look at a new CR-V to see how we would like it. Don greeted us at the door and quickly took us to one and showed us all the features Harbor Honda to look at a new CR-V to see how we would like it. Don greeted us at the door and quickly took us to one and showed us all the features and let us test drive it. We decided this vehicle would work great for us and Don and the Honda team gave us a good trade in price on our old car and the new car process went smooth and quick and we drove the new CR-V home. We have to say this is the best car dealership experience we have ever had. Everyone greeted us and made us feel welcome and comfortable while they prepped the new car for us. Don is a very informative and friendly sales consultant, quite an asset to the Dealership team!! Thank you Courtesy Palm Harbor Honda!! More
I purchased my car (2009 Honda CRV) new at Courtesy Paim Harbor and have had all my services done here with 1 exception. I had moved from the local area and tried a Honda dealer closer to my new home. Let m Harbor and have had all my services done here with 1 exception. I had moved from the local area and tried a Honda dealer closer to my new home. Let me say that it is worth the extra miles to receive the exceptional attention and service. Always perform required service and make me aware of any present and future services the CRV will need. Everyone is always polite.Service usually prompt. Waiting area always clean and the donuts are Great ! I also leave the dealership knowing that everything has been checked and repaired the way it should be.I have never had to return with questions or poor performance. When the time comes for a new car this will be my dealer of choice. More
Came in because the tire light went on. No appointment but got waited on right away. Every one was very friendly and nice. Didn't have to wait very long and I was on my way. I'm still waiting for the but got waited on right away. Every one was very friendly and nice. Didn't have to wait very long and I was on my way. I'm still waiting for the 25.00 gift card for test driving a Honda. Talked to Lilly on the phone before I came to your dealership and she said it was being offered at your dealership. Otherwise I would of gone to the Brandon dealership because they had an add in the paper of the offer. Thank You, Kathy Bauer 585-310-9616 More
I have been shopping for a new car for almost 3 years and during that time we have test driven many different models. The 2014 Accord that we bought was the best of all we had tested. I had also done a lot during that time we have test driven many different models. The 2014 Accord that we bought was the best of all we had tested. I had also done a lot of research on prices on the Hondas and other models so I had a good idea what my price range was going into the show room. I met Lilly 3 years ago when I was shopping for a new car and I was impressed so I called her and asked if they had a specific Honda Accord on the lot. She was extremely helpful in answering all of my questions plus giving us a test drive on one the Accords. Although they did not have the specific car I wanted on their lot, they did some research and found what I was looking for and had it delivered within a couple of days. I feel very comfortable with the price I paid for the car and was happy that I did not have to haggle over the price. The people I dealt with were extremely professional, very friendly and helpful. Even though I am knowledgable about computers, I was a little overwhelmed by the complexity of the Accord's navigation, audio, and info systems. Lily spent a lot of time going over the details of the system which put me at ease with the entire system. This was just another example of the outstanding customer service my wife and I received. More
Lilly was great. We also test drove a Pilot at Brandon Honda and the experience with Lilly was 100 times better. We felt that she wanted our business and cared about putting us into the right vehicle wit Honda and the experience with Lilly was 100 times better. We felt that she wanted our business and cared about putting us into the right vehicle with the right options for us. The purchase was painless, even the finance process. I don't really care for the way the extended warranties are sold, but they were fine when I declined purchasing one. I would definitely recommend Palm Harbor Honda and Lilly. One note, they may not have the lowest advertised prices like those dealerships that suck you in, but call them to talk to them about a fair price and you may be surprised. More
Last night I purchased a new 2013 Honda Accord EX. Lilly Swensen was our sales rep and Joe was her manager. I can't recall the name of the gentleman I dealt with in finance however he was great too. Lilly Swensen was our sales rep and Joe was her manager. I can't recall the name of the gentleman I dealt with in finance however he was great too. Lilly was extremely friendly, knowledgeable, and helpful in purchasing my new car. She pulled out every car I thought I might be interested in, lined each one up so I could compare and drive them, and then talked through all my questions. I hate purchasing a new car simply because of the negotiating aspect and they made it pretty painless. When I mentioned any internet research/deals I found they matched them which kept me in the dealership, because otherwise I would have left and waited for a phone call when they were ready to meet what I was asking. Joe was friendly and kept the back and forth negotiations to a minimum resulting in earning my business. I will recommend any of my family and friends interested in buying a new car to visit Palm Harbor Honda, especially Lilly and Joe! More
I have purchased two vehicles and my daughter has purchased one from Don Carrube. He went above and beyond for all three cars. Professional, courteous and very willing to work with us whenever we vis purchased one from Don Carrube. He went above and beyond for all three cars. Professional, courteous and very willing to work with us whenever we visited the dealer. A good team member for Courtesy Palm Harbor, as far as I am concerned! More
I worked with Chris Tighe and Andres to purchase a new 2013 Honda Odyssey EX. I had communicated with the dealership via email initially and let them know what my new car price parameters and trade in ex 2013 Honda Odyssey EX. I had communicated with the dealership via email initially and let them know what my new car price parameters and trade in expectations were. I also let them know ahead of time I'd go meet them in person only if they agreed to those parameters. They agreed and asked me to come in so they can look at the trade in vehicle. They didn't have any Odyssey EX in stock, but were confident of locating one if we came to a price agreement. I went in and met with Andres and Chris and within 1.5 hours we reached an agreement. The "negotiation" was very friendly and cordial, no high pressure tactics. I told them what I was offered for my trade in and they met my expectation. They didn't even try to sell me 2014 model knowing I was interested in only 2013. Two days later they had located the Van and contacted us to come in to do the paper work. We went in around 7 pm and were done by 9 pm. We were offered add ons like extended warranties etc., but again no high pressure. Chris patiently went over all the features even though it was past 8:30 pm (dealer closing hours) and repeatedly told us to call him if we have questions about any features. Overall, it was a great experience dealing with Palm Harbor Honda, Chris, and Andres. More
I live in Jacksonville fl, But I brought new 2013 honda Odyssey from this dealer. Jamie Belval is really great, very honest and very helpful during and after the purchase. I was very pleased with the servi Odyssey from this dealer. Jamie Belval is really great, very honest and very helpful during and after the purchase. I was very pleased with the service and professionalism starting from Receptionist Sue to all the way Finance Manager Andres Dejesus. I want to say special thanks to Jamie for making this deal and i got what my wife wanted. More
Lily is an honest and professional car sales person. She spent time to patiently understand our goals for a new Accord and matched them nicely. She worked with us and the dealership to create a favorable p spent time to patiently understand our goals for a new Accord and matched them nicely. She worked with us and the dealership to create a favorable price and to make sure we were completely satisfied with our new Honda Accord. We purchased a Honda Accord EX 2013 year. Our family really likes this car and we will be return/repeat customers of Lily Swensen and Courtesy Palm Harbor Honda. We appreciate how Lily went above and beyond after the car sale she invited us to return to dealership at our convenience and trained us on the state of the art Honda radio/camera/mp3player/electronics that interface with our cell phones - great/fun technology. This extra care really set Lily apart for us from other car professionals we have worked with in the past. We highly recommend Lily. More