Courtesy Palm Harbor Honda

Unprofessional and Dishonest The sales rep Amber lied to us and wasted five days wasted four days. Doug called if regards to the unethical behavior and he had not concern whatsoe The sales rep Amber lied to us and wasted five days wasted four days. Doug called if regards to the unethical behavior and he had not concern whatsoever. Choose another car dealer. More

They refuse to make it right! I just found out I am going to be a first time mother and wanted a reliable vehicle with no stress. All it has been is stress and they refuse to make I just found out I am going to be a first time mother and wanted a reliable vehicle with no stress. All it has been is stress and they refuse to make it right. I bought a used car from this dealership that I was told was inspectedand in good working order. Less than 2 days later the check engine light comes on. I spent my next day off, 4 and a half hours later they told me it was fixed. The next day the light comes on again. I worked the overnight, have sleep deprived myself to come out here again to have the car looked at. They are telling me the best they can do is cover half the cost of the repair. I have no idea why it is $150 to replace a $30 part. It all feels like a scam to pressure me into the $1500 warranty they were trying to sell me in the first place. I am very displeased and leaving here an unhappy customer. The manager is apparently fine with that. More

Jamie is the Man!!! My wife was shopping around for a 2017 Honda Pilot and was talking with at least 7 different Honda dealerships. While the other dealerships kept push My wife was shopping around for a 2017 Honda Pilot and was talking with at least 7 different Honda dealerships. While the other dealerships kept pushing my wife to get a 2016 Honda Pilot so they could get rid of their inventory, Jamie stepped up to the plate and offered to get her the 2017 Pilot with the features and color she was looking for. Turns out there was only 1 left in the state and that didn't stop him from doing what he needed to and getting it secured for her. He also spent lots of time with her explaining all the features when we went to pick up the car after purchasing. My 2nd time buying from Palm Harbor Honda (and they are an hour away from where I live not to mention there are 5 other Honda dealerships closer to me) and I will definitely go back again in the future. They don't try and oversell you anything and are always polite and courteous without using pressure tactics! Thanks Jamie!! -Shazad More

Satisfied Customer I've had my '08 CRV serviced here exclusively and have always had good experience. In the past, I felt car dealers were too expensive ,but Courtesy pr I've had my '08 CRV serviced here exclusively and have always had good experience. In the past, I felt car dealers were too expensive ,but Courtesy prices are very competitive . More

Didnt provide the right title with Lien holder Bought a used certified car from this dealership.This is my first car in United states .I was not aware of all the process involved here .They sent me Bought a used certified car from this dealership.This is my first car in United states .I was not aware of all the process involved here .They sent me a title without adding the Lien holder (credit union from which i have got the auto loan).Since i was not aware of this has to be done ,my loan was defaulted after 2 months and credit union started charging 18% APR .So then i visited the dealership and spoke with a financial guy over there .He did change something in the system and gave me a new title printed saying the Lien holder is added as requested and he signed the doc.I sent the document through USPS express service spending around 25$ which seems to be not the correct document because my credit union cant see the change in DMV side.Then i went directly to my local DMV after one week (was out of state) and paid 75$ and added the Lien holder and sent the title to the credit union.I do understand you guys dont make much money in cash deals but leaving a customer hanging like this is not much appreciated . More

Sorry finance department The finance department is absolutely incompetent and lying to customers. I was tricked into a protection plan and was told I would get a cheaper inter The finance department is absolutely incompetent and lying to customers. I was tricked into a protection plan and was told I would get a cheaper interest rate if doing so. When I bought a new truck and cancelled the plan they gave me the runaround. They also did not repair a recall until we called Honda corporate. No more business with this place. More

Vehicle drives worse after service Had our 2010 Pilot (96k miles) in for new tires and alignment - after work performed, vehicle pulls when shifting and has significant oversteer in mod Had our 2010 Pilot (96k miles) in for new tires and alignment - after work performed, vehicle pulls when shifting and has significant oversteer in moderate curves. Reviewed alignment report, left rear out of spec for camber prior to alignment, not adjusted and still out of spec post alignment - no communication from dealer regarding this. Also, vehicle was in for compliance bushing recall - dealer noted since they are not cracked/leaking they will not replace, but recall is in effect for another year - however, wanted to sell me a new lower control arm. in researching this issue, i see recommendations for replacing the entire arm/bushing assembly as it is more cost effective, which is inclusive of the control arm and bushing - would appear dealer wants to charge me for work that can be done at same time of bushing replacement. Scheduled for a return visit this Saturday - let's see if they can fix this. On another note, no vehicle should have front end problems like this yet. More

Worst horrible customer service ever had I brought my car feb 5th a couple things couldn't get fixed that weren't fixed the last time u brought it in because they messed up and now since was I brought my car feb 5th a couple things couldn't get fixed that weren't fixed the last time u brought it in because they messed up and now since was too late for warranty they don't fix it even though they messed up last time I wrote emsil feb 6th explaining and gotONE email back I would get a call back its been a month and I've replied several times to the email called for manager and Nothing my OziZl change they supposedly did now my wrench light came on and says 15 percent when i let the know it was on 20 when I left and needed be sure ehT happened if my cat messes up evaluate driving on no oil they are going to be dealing wit that More

Great new car buying experience Bought my new car today and had the great pleasure of dealing with Jamie Belval from Palm Harbor Honda today . He was great! Very knowledgeable and Bought my new car today and had the great pleasure of dealing with Jamie Belval from Palm Harbor Honda today . He was great! Very knowledgeable and was able to explain everything without second guessing. Like most people I had expected to haggle some with car pricing but I was given the best pricing first up. Jamie patiently answered all my questions and concerns over mail even before I made it to the showroom. All in all he worked hard and smart to enhance the customer experience. Would definitely recommend him to anyone looking to buy a Honda.. Thanks again Jamie! :-) More

Oil change I love my Honda dealership! Everyone there is always so friendly. I have to say that Barry in service is one of the nicest guys you have there. He I love my Honda dealership! Everyone there is always so friendly. I have to say that Barry in service is one of the nicest guys you have there. He really cares about his customers and gives quality service. My oil changes are always quick. He takes care of me each time. A pleasure to deal with. If companies had more people like Barry they would excel! More