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Courtesy Nissan - Service Center

Richardson, TX

4.5
309 Reviews

309 Reviews of Courtesy Nissan - Service Center

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December 11, 2024

You are all doing a great job. They accommodate us right away & very friendly . Place is so clean Keep it up . More

by pjoyvalero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Courtesy Nissan responded

Pjoyvalero, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

I like the fact that when I pull up if there is a wait time I am told upfront. Also I am able to keep up with the service via text with link. More

by katcollins9823
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Courtesy Nissan responded

Katcollins9823, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

December 10, 2024

I want to thank you Mr Davis Truong for the excellent job he did Quality work by quality people. More

by SYED TIRMIZEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Courtesy Nissan responded

Syed Tirmizey, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Service was Excellent will continue to be a part of this Nissan family I made a very good choice with you guys. More

by maria6265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 12, 2024 -

Courtesy Nissan responded

Maria6265, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

Service manager and advisor were great. The fuel pump recall and a minor issue with the guard were taken care of promptly. Excellent job! More

by cnguyen0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Stephens
Dec 13, 2024 -

Courtesy Nissan responded

Cnguyen0703, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The dealership provides a very welcoming presence towards their customers! Also getting a free car wash is always a plus! More

by antoniomoncrieffe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Antoniomoncrieffe1, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day!

December 10, 2024

The advisor I had was very good and went over and beyond to answer all my questions. More

by shikhamatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Courtesy Nissan responded

Shikhamatta, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The current staff was extremely nice and helpful. From both Service Managers, the Service Advisor to the mechanic explaining some things to me. The problems are that what I paid for was not the issue More

by tangbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaelyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresia Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Isaac
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the new shuttle driver
Dec 13, 2024 -

Courtesy Nissan responded

Tangbug, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2024

No uber on Saturday? Really? And couldn’t tell me if I needed state inspection More

by jraulmorales09
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dan Barajas
Dec 12, 2024 -

Courtesy Nissan responded

Jraulmorales09, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2024

Polite staff , got in early and I loved the free car wash. While waiting for oil change More

by ruthmbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 12, 2024 -

Courtesy Nissan responded

Ruthmbyrne, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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