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Courtesy Nissan - Service Center

Richardson, TX

4.5
309 Reviews

309 Reviews of Courtesy Nissan - Service Center

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December 13, 2024

Honest and puts their customers first. Great Service Dept; in and out quickly every time. More

by kathy-palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Everything was ok however We asked to update us on the next day but we didn’t get any. We end up calling to follow up. More

by inquiry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Courtesy Nissan responded

Inquiry, we regret to hear that you had this experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (972) 792-5657 EX 3030.

December 13, 2024

I really appreciate the oil change coupon. I bought my truck there. It's paid for now. I always get my service work done there even though I live by Forney. I hope the dealership sends more go More

by rcjazzyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Courtesy Nissan responded

Rcjazzyrob, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Derick got the job done I wasn't in the dealership for 4 hours thanks More

by pjackson0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Courtesy Nissan responded

Pjackson0000, thank you for sharing your positive experience! Thank you, and have a fantastic day!

December 12, 2024

Great service, work done on time as promised would recommend using Courtesy Nissan for both sales and service More

by hhunt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Courtesy Nissan responded

Hhunt1, we are so happy to read such a great review about Courtesy Nissan! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

He is very attentive and listened carefully what my priorities are which I value most More

by antexina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Courtesy Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 12, 2024

Very nice and efficient! Made sure to ask me if I had a discount coupon More

by stephanieakwaowo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derick Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Courtesy Nissan responded

Hi Stephanieakwaowo, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Excellent service. Everyone was extremely professional. I am very happy and will return for service. More

by JOHNSANTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
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Dec 14, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2024

Joe Service Advisor is always on point when I bring my 2019 Kicks. I’ve never had any problems or issues here at Courtesy Nissan. More

by mcamatilde77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Courtesy Nissan responded

Mcamatilde77, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

December 11, 2024

Always a wonderful experience to get my service needs through Courtesy Nissan. Prompt service, friendly and genuine advisors, especially Scott. More

by CaffeinatedBeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Courtesy Nissan responded

Caffeinatedbeast, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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