Courtesy Nissan - Service Center

Fair and honest. ..pleasant individuals to work and talk with...hope to buy next vehicle there ..pleasant individuals to work and talk with...hope to buy next vehicle there More

Went for my regular service and the dealer tried to sell me over $2,000 of service that I knew for sure I didn’t need. For example, Nissan recommends changing your air cabin filter every 15,000-30,000 mile me over $2,000 of service that I knew for sure I didn’t need. For example, Nissan recommends changing your air cabin filter every 15,000-30,000 miles. They changed mine 5,000 miles ago and still recommended it be changed again. Plus 3 other repairs. No impressed. Killed my trust in them. More

Derick is super helpful, very clear about what the services required and prompt to answer my answers and highly recommend. I have my serviced regularly at the Courtesy in past 7 years and and will d services required and prompt to answer my answers and highly recommend. I have my serviced regularly at the Courtesy in past 7 years and and will definitely use their service in foreseeable future More

yes, process was smooth, price is good, appointment easy to schedule, waiting area is good. to schedule, waiting area is good. More

I strongly resent being told/forced to write a certain number of words. If you’re trying to antagonize your customers, it’s working. number of words. If you’re trying to antagonize your customers, it’s working. More

I really enjoyed working with Joseph at courtesy Nissan. He kept me informed ever step of the way In regards to my vehicle repairers. I never felt forgot about or worried it wouldn’t get fixed. I’m very sat He kept me informed ever step of the way In regards to my vehicle repairers. I never felt forgot about or worried it wouldn’t get fixed. I’m very satisfied with the Service department I appreciate them honoring my #Warranty. I’m confident me and my family would use them again in the future. More

Joe was great at helping try to figure out why my phone and apple car play would not connect (it’s still not working correctly). My phone was updated and my car had recently had an update. Joe did everythi and apple car play would not connect (it’s still not working correctly). My phone was updated and my car had recently had an update. Joe did everything he could to try and figure it out. He was very patient with me. More

Joseph Adams was my service advisor and was such a pleasure to work with, I was so not wanting to go back to Courtesy for car service due to past customer service that was not up to par. Joseph made i pleasure to work with, I was so not wanting to go back to Courtesy for car service due to past customer service that was not up to par. Joseph made it totally different and worth the trip even though the news about my car was bad, I left totally blessed. More

I won't blame the employee but this dealership is the worst bad Customer Service worst bad Customer Service More

I mistakenly thought the battery was not charging. Brought car in to Courtesy Nissan because if parts needed replacing I wanted genuine Nissan parts to be installed. Courtesy Nissan INCORRECTLY diag Brought car in to Courtesy Nissan because if parts needed replacing I wanted genuine Nissan parts to be installed. Courtesy Nissan INCORRECTLY diagnosed the alternator as not providing any current to charge the battery. I did not understand how the car charged the battery. Further investigation on the Internet provided more information to me. Courtesy Nissan replaced the alternator for a cost of about $1500.00. Alternator was NOT at fault, but Courtesy Nissan replaced the alternator anyway. I now understand how the car charges the battery. Courtesy Nissan replaced a perfectly good alternator. I think their diagnosis was to see how much they can charge the customer by providing unnecessary repairs. I am very disappointed by their service. More