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Courtesy Nissan - Service Center

Richardson, TX

4.6
571 Reviews

571 Reviews of Courtesy Nissan - Service Center

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April 29, 2025

My service writer Joseph AdamsI always provided the best service on can expect from a service department More

by ANTJE443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Courtesy Nissan responded

Antje443, we are so pleased you enjoyed your visit to Courtesy Nissan! Thanks again for the recommendation, and have an amazing day!

April 29, 2025

Scott was great! Great service, great communication!! Scott and apparently a few other employees took the extra time to get my versa to pass inspection.. and it took More

by Stephenesdale35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Courtesy Nissan responded

Stephenesdale35, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 29, 2025

My Juke horn stopped working. I took to Cortesy. It took them half a day for the diagnosis and I was charged $119. They gave me an estimate of a $1,000 to fix the horn and said th More

by isabel.stauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 02, 2025 -

Courtesy Nissan responded

Isabel.stauffer, we regret to hear that you had this experience wit We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. h us.

April 28, 2025

Excellent service advisor took care of me right away and gave me a good price on my estimate More

by jcpv5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 28, 2025

oil change was provided at a great price and performed at a reasonable amount of time. More

by bushrk8673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Courtesy Nissan responded

Bushrk8673, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

Scott kept me informed the entire time that I was there, he did a great job. More

by paggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Courtesy Nissan responded

Paggi, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 28, 2025

In my experience, Courtesy Nissan is not very good and seemingly a bit dishonest in their service department. They frequently recommend services that can easily be seen if they're needed simply by looking More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lemmond Gannon
May 01, 2025 -

Courtesy Nissan responded

Dustin, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972)792-5657 when you have a chance. Thank you, and we look forward to hearing from you.

April 28, 2025

How many times do I have to do this? Talk to management already and told him no one listens, at this time everything all is good. More

by esth2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Schille
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Courtesy Nissan responded

esth2910, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972)792-5657 when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Service went well and I enjoyed working with Robert Schille very much. He's a gentleman and treated me well. Hope to work with him again. More

by jan.james0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 25, 2025

I have bought 3 cars from Courtesy, all of which were purchased with the assistance of Jim Dillman. Courtesy's service department took very good care of all my vehicles. More

by stimrmns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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