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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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December 07, 2024

I presented a $1 coupon for Texas State vehicle inspection to my SA Joe. He told me I would have to make another purchase at the regular price to use the coupon. I showed him that there's no restri More

by judytruong80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Judytruong80, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 231-2600 when you have a chance. Thank you, and we look forward to hearing from you.

December 07, 2024

Muy buen servicio, Personal amable, instalalaciones perfectas, en general todo muy bien, volveria otra vez. More

by gutierrezroberto198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Vera, Luis Cardenas, Nicholas Martinez
Dec 12, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

great experience with the customer service department, worked with me to stay within my budget More

by chip.pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Dec 12, 2024 -

Courtesy Nissan responded

Chip.pratt, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

December 06, 2024

The service advisor kept us updated and worked with us to make sure the repairs were affordable More

by jploehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis Truong
Dec 12, 2024 -

Courtesy Nissan responded

Jploehn, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Shelton did a great job. Prompt and accurate write up of my request, good communication, great experience. More

by cars130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Dec 12, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

Mr. Rupert was very professional and attentive. He helped and informed me about all the details of my truck. More

by jairo4444.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Jairo4444.jr, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Scott was very professional and courteous. They offer great deals. I was in and out in less than 2 hours. More

by kookie1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Courtesy Nissan responded

Kookie1987, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Scott is an exceptional representative. He goes above and beyond to communicate car issues clearly and provides helpful recommendations for repairs. His dedication to customer service and h More

by drew.nkwocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Courtesy Nissan responded

Drew.nkwocha, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Great service, prompt attention, waited atvthe dealership, facilities were very comfortable. Advisor was in constant communication with me. More

by andres.bedoya.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Dec 06, 2024 -

Courtesy Nissan responded

Andres.bedoya.75, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

December 04, 2024

The director who greeted me and Joe were awesome! Very friendly and professional. Very grateful for the excellent service and care. More

by erin.barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Courtesy Nissan responded

Thank you, Erin, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again, have a fantastic day!

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