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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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December 10, 2024

I want to thank you Mr Davis Truong for the excellent job he did Quality work by quality people. More

by SYED TIRMIZEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Dec 13, 2024 -

Courtesy Nissan responded

Syed Tirmizey, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The advisor I had was very good and went over and beyond to answer all my questions. More

by shikhamatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Courtesy Nissan responded

Shikhamatta, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

Joseph Adams was my service person. He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides More

by sallywestrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia Frsnklin
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Dec 12, 2024 -

Courtesy Nissan responded

Sallywestrate, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

No uber on Saturday? Really? And couldn’t tell me if I needed state inspection More

by jraulmorales09
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dan Barajas
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Jraulmorales09, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2024

Polite staff , got in early and I loved the free car wash. While waiting for oil change More

by ruthmbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Ruthmbyrne, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

You don’t offer your own texts. There is lying and cheating with the customers More

by masuboor11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Hi Masuboor11, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 792-5657 EX 3030.

December 09, 2024

Teresia met me at the door for my appointment, she advised me a detailed report of the technician’s all-point inspection, did a power check on my battery, gave me the requested full-synthetic oil chan More

by tsmith48bearcat66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 09, 2024

AMAZING SERVICE! !! Teresia was outstanding and she made sure that I was informed each step of the way. More

by shawn.summey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Shawn.summey, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

Service advisor Scott Rupert was very helpful into seeing by car was repaired quickly without having to wait a long time. Scott is alway polite and attentive, he make sure I’m aware of step by step what is b More

by Meeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Meeps, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 08, 2024

Joe Adam's is very friendly, knowledgeable and helpful. He took care of everything what I need More

by psluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Hello Psluke, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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