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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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December 27, 2024

Joe did a fantastic job! Friendly, fast customer service overall. My vehicle was also washed and vacuumed! More

by catherinecasimiro13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Courtesy Nissan responded

Catherinecasimiro13, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Replaced the defective rear view mirror. ..under warranty. Did the oil change, and their 25 point check and washed the car. A+ More

by dacarlson4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Courtesy Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2024

I like the technology and atmosphere of the dealership. The staff is nice and attentive. More

by bluegreenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Dec 27, 2024 -

Courtesy Nissan responded

Bluegreenk, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Great communication, listens attentively to any concerns which shows they care about my family being safe More

by ivy.mock88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 27, 2024 -

Courtesy Nissan responded

Ivy.mock88, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Always great service! Will definitely come back to have all my vehicles serviced here! Thank you Davis ! Great team! More

by mdeleon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresia Mabry, Shelton Isaac, Derick Pham, Davis Truong
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Dec 27, 2024 -

Courtesy Nissan responded

Mdeleon6, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

A very professional staff, good customer service ,nice waiting area. Fair price on oil changes. More

by jack90098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

December 23, 2024

I like the service and the customer assistance. . They never pressure me to do any kind of service , like other service center More

by eskendertewolde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name is Daniel
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Dec 28, 2024 -

Courtesy Nissan responded

Hello Eskendertewolde, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

The shop is not good enough they last in service they need to re tranto make this shop great More

by texaswildman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Texaswildman52, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 23, 2024

Shelton was very nice and accommodating. He was a breeze in the entire process. Would recommend! More

by Aireyunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Hello Aireyunna, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Good customer service. Shelton kept me informed. Shelton answered my questions knowledgeably. I was satisfied. More

by gracenememic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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