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Courtesy Nissan - Service Center

Richardson, TX

4.5
321 Reviews

321 Reviews of Courtesy Nissan - Service Center

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June 17, 2023

I was promptly greeted upon arriving at Courtesy Nissan. However, I waited about 20 minutes before someone came over who could actually help me get the process started. Once the car was turned over to the More

by Billyrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger
Jun 20, 2023 -

Courtesy Nissan responded

We appreciate your positive review about your recent experience with us!

June 11, 2023

Great service even on one of their busiest days of the week. I was in and out with no issues. More

by kadominick7286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 16, 2023 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2023

The Service person was be courteous, had ,good communication great suggestions and they washed my car. More

by Calecito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki and A K
Jun 10, 2023 -

Courtesy Nissan responded

Hi Calecito, we are very happy to have provided you with such a positive experience!

Jun 13, 2023 -

Calecito responded

You are welcome!!

June 05, 2023

I always have my vehicles serviced at Courtesy Nissan. Scott, and the entire service team are always professional, and friendly. I would highly recommend them to anyone without hesitation. More

by data_wizard
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 09, 2023 -

Courtesy Nissan responded

Thank you for your kind words about Scott and our team! We thank you for your continued business and look forward to your next visit!

June 05, 2023

Great service and staff. very prompt, stayed in communication and provided me with drop off and pick up service. More

by Aiz_acr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efron
Jun 09, 2023 -

Courtesy Nissan responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 05, 2023

My service advisor was awesome! From the day I dropped my car off until the day I picked it up he communicated above and beyond my expectations ! More

by cassieisawelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AKANIMOH
Jun 07, 2023 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2023

Friendly and efficient staff! Very organized and treat you like family! I never go anywhere else. More

by Britney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jun 09, 2023 -

Courtesy Nissan responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 02, 2023

My car was STOLEN while being serviced at Courtesy Nissan. They say it was not their fault and did not try to assist me at all with this situation. They just said call your insurance company. No loan More

by lawandaroemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylen Smith
Mar 03, 2023 -

Courtesy Nissan responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Joe Guillen the General Manager will be reaching out to you soon to assist.

July 22, 2022

I am disappointed in their lack of customer service! I have called multiple times and haven't gotten a good enough response. Robert was in charge of my car and didn't keep me up to date with the progres More

by wlam4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
November 29, 2021

I left a review 6 months ago regarding a recall. Well, I finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag lig More

by abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Tibbs
Dec 06, 2021 -

Courtesy Nissan responded

I apologize that you experienced while getting your vehicles airbag repaired. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bbishop@courtesynissan.com Brady Bishop General Manager

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