Courtesy Nissan - Service Center
Richardson, TX
321 Reviews of Courtesy Nissan - Service Center
I was very unhappy with the entire process of service, was told I had an appointment got to the dealership and was told they couldn’t locate my appointment was quoted one price and when I got there was to was told I had an appointment got to the dealership and was told they couldn’t locate my appointment was quoted one price and when I got there was told something different and was told they didn’t have my product in Stock so had to wait for it to come in drop car off at 10 wasn’t ready for 4 hrs More
Each time I go, they always find things that need to be fixed. The Service person you work with is the most important aspect of your experience. Some are more customer focused and work with you. Others are fixed. The Service person you work with is the most important aspect of your experience. Some are more customer focused and work with you. Others are more aligned with selling you more repairs/fixing issues. I had a great experience with Daniel. More
I was very impressed with my service advisor Emilio. He immediately approached me and remembered my name. As well he continued to keep me informed on my vehicle's progress. Over all I give him individua He immediately approached me and remembered my name. As well he continued to keep me informed on my vehicle's progress. Over all I give him individually an overall 10!! I will and have referred people to Courtesy Nissan. Thanks More
I was very impressed with my service advisor Emilio. He immediately approached me and remembered my name. As well he continued to keep me informed on my vehicle's progress. Over all I give him individua He immediately approached me and remembered my name. As well he continued to keep me informed on my vehicle's progress. Over all I give him individually an overall 10!! I will and have referred people to Courtesy Nissan. Thanks More
I had a 2:00 appointment to get my oil changed and tires rotated. Normally this process takes between 60-90 minutes to complete. For some reason it took nearly two hours on this visit. I was not given any u rotated. Normally this process takes between 60-90 minutes to complete. For some reason it took nearly two hours on this visit. I was not given any updates during this time, and had to check with my advisor to find out why it was taking so long. They did was the car afterwards, which is always a nice touch. More