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Courtesy Nissan - Service Center

Richardson, TX

4.5
320 Reviews

320 Reviews of Courtesy Nissan - Service Center

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August 14, 2023

Courtesy Nissan full filled to my satisfaction the replacement of the head lamps on my Altima 2015 to comply with the recall. Service Advisor, Nicholas Martinez was courteous, professional and very u More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Martinez
Report | Print
August 11, 2023

The service manager, Kaelyn, is knowledgeable and has great customer service skills. Everything was completed as requested and on time. I highly recommend Courtesy Nissan and their service manager, Kaely More

by Japs1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaelyn
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August 06, 2023

La atención prestada fue muy buena y el profesionalismo fue igual de buena tanto como el lugar More

by ivanyaury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todos fueron amables
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Aug 14, 2023 -

Courtesy Nissan responded

Gracias por las palabras tan positivas.

Aug 15, 2023 -

ivanyaury responded

.

Aug 15, 2023 -

ivanyaury responded

Es un placer

August 05, 2023

Good customer service, nice work, nice place. Been going there for years, will definitely keep going... More

by Mamadou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Aug 14, 2023 -

Courtesy Nissan responded

Thank you for being our customer, we appreciate your kind words!

August 04, 2023

Amazing service dept. I dropped off my truck, they had an Uber take me to work. Then it was ready the same day so they had an Uber pick me up from work and take me to the More

by Lauran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dejesus
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Aug 07, 2023 -

Lauran responded

confirmed

August 03, 2023

Daniel es un excelente personal de Nissan siempre esta al pendiente de todo durante la visita . More

by nadgio09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
August 02, 2023

Quick and reliable service. Excellent service! I was in and out in no time flat. More

by Ehouillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
August 01, 2023

Courtesy Nissan has the best service dept, they value your time, friendly advisors, great experience! More

by Sarah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain, Daniel Roman
Report | Print
Aug 04, 2023 -

Courtesy Nissan responded

Sarah, your wonderful feedback and rating mean a lot to us.

Aug 04, 2023 -

Sarah G responded

Thanks so much, and Courtesy Nissan's service dept is always on top of each requested visit. As an added note, I have been a Nissan owner since 2010 and this brand continues to remain excellent as well!

July 31, 2023

Awesome service provided by the representative - Scott Rupert at Richardson Nissan dealership. Thank you very much! More

by Asolanki10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert.
Report | Print
Aug 02, 2023 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2023

Got off to a rough start, but Teresa Mabry made it all right. Lots of patience and professionalism on her part. Work I requested got completed in a timely fashion. I owed her a big apology for somethi More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrds
Report | Print
Jul 31, 2023 -

P responded

The service department at this dealership work very hard to do a great job. After two years I got hit with how appointments are made and it affected whether or not my vehicle would be ready possibly at the end of the day or not. Heads up upper management. Fix appointment scheduling!!!!!!!!!

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