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Courtesy Nissan - Service Center

Richardson, TX

4.6
429 Reviews

429 Reviews of Courtesy Nissan - Service Center

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March 10, 2025

Very Communicative, got the vehicle in right away. Good service over all. Thanks for the service. More

by Rgarcia8703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Courtesy Nissan responded

Rgarcia8703, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Booked a same-day appointment on your website. Scott took great care of me / got the oil changed / completed the work quickly. Excellent customer service and I'll be back for my next service - t More

by john@gogmen.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 10, 2025

The guy that helped me was nice . the best service I have had in years. They didn't try to have me fix what I did not need. More

by rmlark57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Ryan Wright
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Mar 13, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2025

Shauna was a very helpful service coordinator! She went out of her way to make sure I was taken care of. More

by htbjr_75044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
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Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2025

I have been with Courtesy Nissan going on 23 years now. I was impressed with Michael at the Richardson location. I appreciated his professionalism. More

by kengfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Service Advisor
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Mar 12, 2025 -

Courtesy Nissan responded

Kengfoster, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Shauna was very friendly and helpful she answered my questions and I look forward to seeing you soon More

by akbar_ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms shauna
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Mar 10, 2025 -

Courtesy Nissan responded

Akbar_ali, we are so pleased you enjoyed your visit to Courtesy Nissan! We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

March 07, 2025

Prices for repairs were high in estimate. Glad to get a thorough analysis of vehicle sand will have to pace repairs More

by Trgale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2025

At Courtesy Nissan I found great people, great service and confortable waiting area. Highly recommended. Thank you! More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2025

It was quick and easy but I received an email the next day for an oil change for $20 less than what I paid. That didn’t make me too happy. More

by hello_kitty224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
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Mar 12, 2025 -

Courtesy Nissan responded

hello_kitty224, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Courtesy Nissan Service (972) 792-5657 ex 3030

March 05, 2025

Scott Rupert is my fave advisor! He is always professional and listens to my issues with my car. Service to my car was taken care of and was returned to me at a time! No all day More

by angie.trujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Courtesy Nissan responded

Angie.trujillo, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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