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Courtesy Nissan - Service Center

Richardson, TX

4.6
649 Reviews

649 Reviews of Courtesy Nissan - Service Center

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June 30, 2025

Very thorough job. Everything was explained and the work was perfect. My truck was nice and clean. Shauna was terrific. More

by aksen_evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Desk answered my questions.
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Jul 02, 2025 -

Courtesy Nissan responded

Thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

June 28, 2025

The service in Courtesy Nissan was great, efficient and fast. The staff was very helpful and friendly. More

by ermismdelopoulosus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

I always love the customer service at this dealership. I will always recommend this location. More

by martinayanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 29, 2025 -

Courtesy Nissan responded

Hi Martina! Thank you for your kind words and thank you for taking your time to share your experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

June 26, 2025

I did not get my problem resolved however they told me everything else about what was wrong with my vehicle. More

by tammy_lockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Courtesy Nissan responded

Thank you for your feedback. We're sorry to hear that your main concern wasn’t fully resolved during your visit. Our goal is always to provide thorough and helpful service, but we clearly missed the mark on addressing your priority. We’d appreciate the opportunity to make it right, please feel free to reach out to us directly so we can take a closer look and work toward a resolution.

June 25, 2025

Awesome service. It was great from the beginning to the end. I really liked the vacuum and car wash. The cashier was superb. More

by ash_nagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Courtesy Nissan responded

Hello! Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

It was fine T h a n k y o u s c o t t . More

by Raj
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

The car provider offers excellent and prompt service, always responsive and efficient, ensuring a smooth and hassle-free experience every time. More

by saxena.nayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Courtesy Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Nissan! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

Courteous, knowledgeable & friendly. Understood my service needs and ensured all requested services were performed on a timely basis. Thanks, Shauna! More

by planorapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Courtesy Nissan responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 23, 2025

Scott was great as per usual. The service was completed timely and with no issues and the details were explained plainly. More

by Chrisheena W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Courtesy Nissan responded

Hi! we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 23, 2025

Scott was outstanding in scheduling and providing the service required for my car. Courtesy should hold on to Scott. More

by erick126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Courtesy Nissan responded

Hi! Thank you for sharing about your experience with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!

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