Courtesy Nissan - Service Center

Watch out your pocket Come in for oil change, question about conventional and synthetic oil change. Told me 29.95 and 79.95. Pick conventional to save money. Advisor did so Come in for oil change, question about conventional and synthetic oil change. Told me 29.95 and 79.95. Pick conventional to save money. Advisor did something on computer and told me 36.95 which I thought total amount. In the end they charge $43.21. Questioned about the different, advisor turned around said $36.95 is for oil change and I agreed. Don’t want to fight for $7 since I’d been waiting for 1 hour. Just be careful and asked for details before let them start the work.. More

Very Disappointed. Very Disappointed, I brought my car to Courtesy Nissan to do diagnose/multiple inspection on my car and it went well, and yesterday im trying to prepa Very Disappointed, I brought my car to Courtesy Nissan to do diagnose/multiple inspection on my car and it went well, and yesterday im trying to prepare my car for a long drive, and found out that they installed the lug nuts on my car in wrong way and it was stuck on the bolt. Brought my car back to them with the receipt, and the guy Donie refuse to fix it unless im gonna pay for labor, even though they're the one who messed it up. He didnt even bother to bring the car to the service shop inside. Very disapointed with the customer service...they care about the labor cost and money the customer will pay and deny to fix what they messed up. Hope this thing will not happen to you guys. More

Service Department at 7am Melissa Waters met us with a smile at 7am on a chilly morning. It took her 2 minutes to check us in and scurry us indoors where it was warm! Techni Melissa Waters met us with a smile at 7am on a chilly morning. It took her 2 minutes to check us in and scurry us indoors where it was warm! Technician serviced vehicle in a very timely manner & I am on the road again!! I am really impressed & will be back!!!! More

Stand your ground Took my car in for standard maintenance-oil change, tire rotation, battery check. Needed battery. Not really surprised there. All work done satisfacto Took my car in for standard maintenance-oil change, tire rotation, battery check. Needed battery. Not really surprised there. All work done satisfactorily. Told me a brake light was out. Wanted to charge me $75.00 to change the bulb. This is highway robbery of the highest order. I told them that was ridiculous. They simply changed the bulb. Cost $4.99. No labor charge for this. Discovered it was not the bulb but a loose connection somewhere. STAND UP FOR YOURSELF IF SOMETHING SEEMS SUSPECT. QUESTION EVERYONE ABOUT EVERYTHING. IT IS YOUR MONEY!! More

Excellent customer service Clean place, excellent work, and above all great customer service. As soon as you arrive, sales person receives you. There is no wait time there. Also Clean place, excellent work, and above all great customer service. As soon as you arrive, sales person receives you. There is no wait time there. Also, work is done in shortest possible time. Service Manager Vince Kelley was great. More

Excellent The young lady was courtesy and quick to help I will be servicing my vehicle their again. I had a pleasant visit. Thanks. Alyssa Sturkie The young lady was courtesy and quick to help I will be servicing my vehicle their again. I had a pleasant visit. Thanks. Alyssa Sturkie More

Positively the BEST I had the absolute best service help my service guys name is Rodger Davis and he took all the stress out of a big issue. I commend his ability to hel I had the absolute best service help my service guys name is Rodger Davis and he took all the stress out of a big issue. I commend his ability to help and destress when in time of needing help More

Great experience today My advisor was excellent and kept me informed the whole time I was waiting. He kept the price as low as possible and found some online coupons. He ev My advisor was excellent and kept me informed the whole time I was waiting. He kept the price as low as possible and found some online coupons. He even check to see if any of the work was in warranty, which it was. He was very friendly and easy to work with. More

Great experience After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked with caliber collision on my behalf. More

Friday morning . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. More