Courtesy Nissan - Service Center

I recently had a fantastic experience with Scott at Nissan regarding vehicle care. His commitment to customer satisfaction truly stood out. Highly recommend Scott at Nissan for outstanding service! Nissan regarding vehicle care. His commitment to customer satisfaction truly stood out. Highly recommend Scott at Nissan for outstanding service! More

Was never notified about what was wrong with vehicle untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. When attempted to call to speak to her, she had already left for day. Never gave any notice that she would be leaving. More

It seems as though your tech dictates how long you have to wait. This visit was extremely quick, which I appreciated. Davis Truong was nice. to wait. This visit was extremely quick, which I appreciated. Davis Truong was nice. More

It was for an oil change. Not too much to say about that. Thank you. Not too much to say about that. Thank you. More

Just had oil and filter service with tire rotation. Shelton did a good job! No complaints! Shelton did a good job! No complaints! More

They have always taken care of me and my cars. Will be going back soon. Will be going back soon. More

He did a good job. Very professional. I do not know why I have to write at least 15 words. Very professional. I do not know why I have to write at least 15 words. More

DO NOT APPRECIATE ADDON CHARGE FOR USING CREDIT CARD! WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY CREDIT CARD RECEIPT AND NOT MY COURTSEY SERVICE BILL. MAYBE I'LL ASK THE ATTORNEY GENERAL FOR TEXAS ABOUT THIS FEE. More

Schedule a routine oil change/tire rotation and when I arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he men arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he mentioned that the service department was a little behind and it would possibly be 2 hours. After 3 HOURS I checked in with Shelton and and he assured me they had a tech on it and would be done shortly. After 4 HOURS and this time speaking to the Service Manager Manuel, I was then told it was in the wash bay and would be out shortly. I did not ever expect a simple oil change/tire rotation to take 4 HOURS and then not to be updated with this being the situation. I have been a loyal customer to your dealership, but this is totally not acceptable. More