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Courtesy Nissan - Service Center

Richardson, TX

4.5
314 Reviews

314 Reviews of Courtesy Nissan - Service Center

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November 25, 2024

Fast service and professional assistance all the time, letting me know all the steps they were doing with my car. More

by lula2685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Courtesy Nissan responded

Lula2685, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

November 25, 2024

I'm completely not unimpressed. Will not go back for purchase or service if I can avoid it. Sale - finance person added a warranty I didn't want or request and when I went to More

by sdorazio719
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresia Mabry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Courtesy Nissan responded

Sdorazio719, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 25, 2024

I usually go to Trophy Nissan for my oil change then I received a coupons from Courtesy Nissan , it was as my first time and I am very satisfied, cheapper prices than the other Nissan dealers even without More

by home12_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Courtesy Nissan responded

Home12_2, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day!

November 25, 2024

The service people and sales representatives have always been professional and knowledgeable. Thank you very much. More

by atflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Grisham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby (Babak) Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Courtesy Nissan responded

Atflynn, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2024

I recently had a fantastic experience with Scott at Nissan regarding vehicle care. His commitment to customer satisfaction truly stood out. Highly recommend Scott at Nissan for outstanding service! More

by barilmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Courtesy Nissan responded

Barilmatthew, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

November 24, 2024

Was never notified about what was wrong with vehicle untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. More

by bre_taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresia Mabry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Courtesy Nissan responded

Bre_taz, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 231-2600 when you have a chance. Thank you, and we look forward to hearing from you.

November 22, 2024

It was for an oil change. Not too much to say about that. Thank you. More

by sheilajakubik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 22, 2024

It seems as though your tech dictates how long you have to wait. This visit was extremely quick, which I appreciated. Davis Truong was nice. More

by msergey1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2024

Just had oil and filter service with tire rotation. Shelton did a good job! No complaints! More

by ghoggard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Courtesy Nissan responded

Ghoggard1, we are so pleased you enjoyed your visit to Courtesy Nissan!

November 21, 2024

They have always taken care of me and my cars. Will be going back soon. More

by jacfau87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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