Courtesy Nissan - Service Center
Richardson, TX
309 Reviews of Courtesy Nissan - Service Center
Joseph Adams was my service person. He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides the general maintenance, the problem that I came in with to have fixed, was fixed and is now working. The heater kept me toasty warm this morning. Thank you. Most Sincerely, Sally Westrate More
Teresia met me at the door for my appointment, she advised me a detailed report of the technician’s all-point inspection, did a power check on my battery, gave me the requested full-synthetic oil chan advised me a detailed report of the technician’s all-point inspection, did a power check on my battery, gave me the requested full-synthetic oil change and a courtesy car wash in a little over an hour’s time. More
AMAZING SERVICE! !! Teresia was outstanding and she made sure that I was informed each step of the way. !! Teresia was outstanding and she made sure that I was informed each step of the way. More
Service advisor Scott Rupert was very helpful into seeing by car was repaired quickly without having to wait a long time. Scott is alway polite and attentive, he make sure I’m aware of step by step what is b by car was repaired quickly without having to wait a long time. Scott is alway polite and attentive, he make sure I’m aware of step by step what is being done to my car while I wait.. More
I presented a $1 coupon for Texas State vehicle inspection to my SA Joe. He told me I would have to make another purchase at the regular price to use the coupon. I showed him that there's no restri inspection to my SA Joe. He told me I would have to make another purchase at the regular price to use the coupon. I showed him that there's no restrictions spelled out in the email coupon and I had called a Courtesy agent on the phone prior to arriving to the dealership to confirm that there were no such restrictions. I then asked to talk to his manager. That's when he was reluctant to let me see the manager and raise his voice with me that the manager would give me the same answer. He continued to raise his voice whe I insisted on seeing the manager since there was no such restrictions on the coupon! Joe was very rude. I hope Courtesy is not using this bailt and switch marketing to scam on its customers! I am an upset customer! More
Muy buen servicio, Personal amable, instalalaciones perfectas, en general todo muy bien, volveria otra vez. perfectas, en general todo muy bien, volveria otra vez. More
Mr. Rupert was very professional and attentive. He helped and informed me about all the details of my truck. helped and informed me about all the details of my truck. More
The service advisor kept us updated and worked with us to make sure the repairs were affordable make sure the repairs were affordable More