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Courtesy Nissan - Service Center

Richardson, TX

4.5
281 Reviews

281 Reviews of Courtesy Nissan - Service Center

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December 31, 2024

It was a great experience. Derrick is very courteous and professional, he explained the process very well. Wait time wasn't bad. The waiting area is very comfortable and has a More

by mom141900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

The service department is well trained in diagnosing and repairing your vehicle in a timely and reliable manner. More

by gshanklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

It’s always a pleasant experience when I come this dealership I s been coming here for years More

by octwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Service advisor was very good and all work completed timely and satisfactory and recall items taken care of More

by olliephillips1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2024

Scott is a professional expert and provides excellent service he is polite always and helpful. More

by penporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2024

Worst place ever! Don’t ever buy a car here. These people lie to dam much and they don’t care More

by howiely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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December 27, 2024

Joe did a fantastic job! Friendly, fast customer service overall. My vehicle was also washed and vacuumed! More

by catherinecasimiro13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Courtesy Nissan responded

Catherinecasimiro13, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Replaced the defective rear view mirror. ..under warranty. Did the oil change, and their 25 point check and washed the car. A+ More

by dacarlson4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Courtesy Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

Derick was very kind and professional. Asked him to help reset my display and he came right out to take care of it for me. More

by kbubcityline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Courtesy Nissan responded

Kbubcityline, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Service was completed in a timely manner and was well done. Will come back for my next service. More

by NissanGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
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Dec 29, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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