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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,032 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,032 reviews

August 12, 2025

Bob S is the bomb. He knows more about Nissans than everyone else at that dealership combined! He’s smart, professional, & just gets xxxx done! More

by ANUT.KEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Courtesy Nissan responded

Thank you so much for your review! We’re thrilled to hear that your experience went so smoothly. We truly appreciate you choosing us, and if you ever need anything, please don’t hesitate to reach out to us at 972-792-5657. We look forward to welcoming you back for your future automotive needs.

August 09, 2025

It was great with Scott. He did all which I required. I'm completely satisfied. More

by farhanykhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Courtesy Nissan responded

Hi! We’re so glad to hear Scott took great care of you and met all your needs! Your satisfaction means a lot to us, and we’ll be sure to share your feedback with him.

August 08, 2025

They are always courtesy, helpful and pleasant. And I can always ask them questions about my car,and they don't mind telling me. More

by nedras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear our team has been courteous, helpful, and pleasant during your visits. It’s great to know you feel comfortable asking questions and getting the answers you need. We appreciate your trust and look forward to continuing to serve you!

August 07, 2025

People sitting near finance is very rude was not helping for any question on dealer warranty. I asked to cancel dealer warranty in October 2024 but it got cancelled in August 2025. More

by muruganinfotech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Courtesy Nissan responded

We’re sorry to hear about your experience and the frustration it caused. That’s certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. We understand your concern regarding the warranty cancellation timing and would like to take a closer look to ensure everything is handled properly. Please feel free to call me directly at 972-792-5657 or 469-655-6745 so we can review the details and work toward a resolution. Your satisfaction is important to us, and I’d like the opportunity to personally make this right. — Angela, Owner Loyalty Manager

August 06, 2025

It was a bumpy experience at first. I was as charged for something I shouldn’t have been charged for. Reggie Sales Manager, who was my salesman year ago, made things right, along with More

by kathleen.pearson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Courtesy Nissan responded

Thank you for your honest feedback. We’re sorry to hear that things got off to a rocky start, but we’re glad Reggie and Darrius were able to make things right for you. Your satisfaction means a lot to us, and we appreciate you giving us the opportunity to turn the experience around. If there’s ever anything else you need, we’re here to help!

August 06, 2025

Love Courtry Nissan service. Make appointments online easy. Great service and take care of my car maintenance very good More

by yyyue5022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Courtesy Nissan responded

Thank you so much for the great review! We're happy to hear you enjoy using our online appointment system and that our team is taking great care of your vehicle. Your trust and support mean a lot to us — we look forward to seeing you at your next service visit!

August 05, 2025

Shauna has been great to work with. She has resolved the issues I had with my car. Sge’s easy to work with and gets the job fone! More

by kbecherer18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Courtesy Nissan responded

Thank you for the awesome review! We’re so glad to hear that Shauna took great care of you and got everything resolved. She truly goes above and beyond for our customers, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again!

Aug 14, 2025 -

kbecherer18 responded

It’s very refreshing to work with Shauna. I have never likedf taking my car to any dealership to have anything done on my car. Shauna makes it easy to work with and has changed my feeling about dealership service departments. Customers come first with her and that us refreshing ! She is a valuable member of your staff.. Be sure you take good care of her!

August 05, 2025

Shauna is fantastic and doesn't try to "upsell" additional services. Great Customer Service rep. More

by cjlrowe544
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Courtesy Nissan responded

Thank you for the great feedback! We’re so glad to hear that Shauna provided you with honest, no-pressure service. She’s a true asset to our team, and we’ll be sure to share your kind words with her. We appreciate your support and look forward to seeing you again!

August 05, 2025

Very friendly and professional service from all staff, comfortable waiting area with large window to view the vehicle maintenance bays. More

by Timjaquez2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Courtesy Nissan responded

Thank you for the kind words! We’re so glad you had a positive experience with our team and felt comfortable during your visit. It's always great to hear that our guests enjoy the space while their vehicle is being serviced. We look forward to serving you again!

August 05, 2025

A dealership that cares about the service provided and work the people whom they service. They are truly a five star dealership. More

by Lorinda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odis Booty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ak
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Aug 09, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words and five-star review! We're thrilled to hear that you had a great experience and felt genuinely cared for. Providing excellent service and treating our customers with respect is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

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