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Courtesy Nissan

Richardson, TX

4.5
1,032 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,032 reviews

August 18, 2025

Scott was really knowledgeable and super helpful, first time at this dealer and will come back because of him. More

by pjoseline23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 18, 2025

It was a better sevice this time, Im glad they fix the problems of my car More

by carlosmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Courtesy Nissan responded

Carlos, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 18, 2025

Shawna did a good and thorough job, on time with delivery car, and very efficient in the service dept. More

by lglegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Courtesy Nissan responded

thank you for taking the time to leave a review for us at Clay Cooley Nissan Richardson. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Shauna is always very professional and efficient and keeps me updated on progress of my service. More

by loisgracey7
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

August 16, 2025

Very easy to work with and kept me up to date on what was happening with my car More

by christine.bremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Courtesy Nissan responded

Christine, thank you for your feedback! We’re glad to hear the process felt easy and that you were kept informed along the way. We appreciate you choosing us and look forward to assisting you again in the future. If you ever need anything, please don’t hesitate to reach out at 972-792-5657.

August 14, 2025

S Sarkar was great. He was patient and let me look at what I wanted. He listened to what I had to say and helped me to decide what was best for my needs. It took lon More

by jz.blonde
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Courtesy Nissan responded

Thank you so much for taking the time to share your detailed experience! We’re happy to hear that you felt listened to, supported, and never pressured throughout the process. Buying a new car is a big decision, and it’s great to know you were able to explore your options and feel confident in your choice. We’re also glad the final steps went smoothly and that everything was explained clearly so you could make the decisions that were right for you. We truly appreciate you choosing us and spending your Saturday with our team. Enjoy your new car, and if there’s ever anything you need down the road, please don’t hesitate to reach out to us at 972-792-5657. We look forward to seeing you again!

August 14, 2025

Paid $119+ for a “diagnosis” and be lied to. Offered us to pay $570+ for further diagnosis, and $1,800 for a bandaid fix. Laughable. Scammed me out of $119. Will never buy another Nissan for thi More

by Laurenadam817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 19, 2025 -

Courtesy Nissan responded

Lauren, we’re very sorry to hear about your experience and the frustration it caused. That’s certainly not the impression we want to leave, and we understand your concern. Please give us a call at 972-792-5657 so we can look into this further and work toward making things right. Your feedback is important, and we’d appreciate the opportunity to address it directly.

August 13, 2025

Everyone is always so nice and ready to help. My advisor Scott is the best, and always helps with any questions or concerns about my car. More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear you always feel welcomed and supported when visiting us. Your trust means a lot, and if you ever have any questions or need assistance, please don’t hesitate to reach out at 972-792-5657.

August 12, 2025

Michael was very helpful throughout the entire process. He made sure the whole process went smoothly by constantly keeping me in the loop. Great experience. More

by jonathang335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re happy to know everything went smoothly and that you felt taken care of throughout the process. We truly appreciate you choosing us, and if there’s ever anything you need, please don’t hesitate to reach out at 972-792-5657. We look forward to welcoming you back!

August 12, 2025

My service was done immediately . My time I requested worked with my schedule. Excellent service More

by Holley_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
Aug 12, 2025 -

Courtesy Nissan responded

Holley, we’re happy to hear we could get your service done right away and work around your schedule. Thank you for your kind words and for choosing Courtesy Nissan!

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