
Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Extraordinarios y muy profecinales y muy buen servicio al cliente y muy profecionales y expertis cliente y muy profecionales y expertis More
I was totally positively surprised with my visit by the service department support. They were very explanatory about my problem and very clear about what they did. service department support. They were very explanatory about my problem and very clear about what they did. More
I’m sorry to hear about your disappointing experience with the car purchase, Bala. Here’s a revised and professional statement for your feedback or review: “I recently purchased a car from this dealer with the car purchase, Bala. Here’s a revised and professional statement for your feedback or review: “I recently purchased a car from this dealership and had a deeply disappointing experience. Unfortunately, the vehicle turned out to have multiple issues, which I only discovered after the purchase. I take responsibility for not conducting a test drive or thoroughly inspecting the car beforehand, but when I returned to the dealership to report the problems, my concerns were completely dismissed. Instead of offering any assistance or empathy, the staff blamed me entirely for the situation. Their lack of accountability and unwillingness to provide a solution left me feeling disrespected and undervalued as a customer. This has been an incredibly frustrating and disheartening experience, and I cannot recommend this dealership to others. If I could, I would rate them zero stars.” More
he is very thorough and patient. He took his time to expalin all what i need for my vehcile. Great Service and excellent customer service froim Scott. He took his time to expalin all what i need for my vehcile. Great Service and excellent customer service froim Scott. More
Service provided was excellent! My vehicle needed extra repairs and they got the parts from another company to repair it on time. My vehicle needed extra repairs and they got the parts from another company to repair it on time. More
Price for the car was right, but forcing some extended guarantees as needed for getting approvals for my credit (which was not true), is just why maybe next gen will not go to dealerships anymore. guarantees as needed for getting approvals for my credit (which was not true), is just why maybe next gen will not go to dealerships anymore. More
I had a very positive experience at Cortesy Nissan . I took my 2015 Nissan Rogue for a recall. I called and talked to Scott Rupert to schedule the appointment. Scott was very pleasant over the phone. I I took my 2015 Nissan Rogue for a recall. I called and talked to Scott Rupert to schedule the appointment. Scott was very pleasant over the phone. I arrived the same day and I was greated on the service drive by Mr. Manuel Deleon , the service director. Manuel was very cordial and friendly and then introduced me to Scott. Scott was also very pleasant and took my info and explained to me all the details of the recall and the time needed to get it done. Scortt offered me a means of transportation and I thanked him and told him I was OK B/C my son came to pick me up. I left my car overnight. Scottl was updating me on the progress of the repair by means of texting and e-mailing. I came the next day to pick up my car. The recall was done in a timly manner. Scott was there to great me. He explaied the repair. The car was washed and brought up at the service drive. Also Manuel came by and thanked me for the visit. They offered complimentary coffee and water. The service drive was clean and tidy. The service offices and customer waiting area were clean . I walked around the car showroom to look at the new cars . The pace was busy and full of energy. More