Courtesy Nissan

Great Experience and Super Helpful Service In shopping for a new car, I went to several dealerships in the Dallas area and found Courtesy Nissan to be the best. Alfred Baker, the salesman I wo In shopping for a new car, I went to several dealerships in the Dallas area and found Courtesy Nissan to be the best. Alfred Baker, the salesman I worked with, was super helpful and friendly, and worked very hard to get me a great price on my new car! More

Prompt Attention, Detailed Service I dropped in for a 3000 mile oil change on an Altima - the bill was about $25 - and found the service to be very considerate and efficient. I had o I dropped in for a 3000 mile oil change on an Altima - the bill was about $25 - and found the service to be very considerate and efficient. I had other things to do that morning, so I left the dealership for a few hours, but I received an email about an hour after I left that their work on my car had been finished, and that I could pick it up whenever convenient. When I came back a few hours later, they had done an interior clean and quick inspection. I received a few recommendations for approaching service issues ranked by current state of the vehicle with their cost estimate to handle it, and was encouraged to look around for better deals. I am very satisfied that the treatment I received was courteous and honest, and that the cost was fair. More

Breath of Fresh Air No pressure to purchase, friendliest salesman ever Alfred Baker, great deal and I got a brand new car! Absolutely buy from them! I test drove a car an No pressure to purchase, friendliest salesman ever Alfred Baker, great deal and I got a brand new car! Absolutely buy from them! I test drove a car and loved it but wasn't pressured to buy. I came back the next day and not only did they give me great value for my trade in but they also got me financed great, an amazing warranty and so many extras! They went above and beyond and everyone from the desk clerk, salesmen and finance team were terrific! More

Best Car Dealer In Dallas Everything about this dealership is fantastic. I have been at other dealerships and felt they did not care about me or my car. Courtesy Nissan treats Everything about this dealership is fantastic. I have been at other dealerships and felt they did not care about me or my car. Courtesy Nissan treats you like family and prices the work very good. I would recommend this dealership to all my friends and family. Ask for Stephen or Roger both will treat you very good. More

Terrible experience! I took a brand new Altima to get rid of the noise it was making. There was a factory defect. They damaged the electric system. Now the engine won't I took a brand new Altima to get rid of the noise it was making. There was a factory defect. They damaged the electric system. Now the engine won't start! More

You only had to listen & ask the right question My husband and I decided to get a third key to our Nissan Leaf for our 17 year old daughter. We purchased the key and took it in to be programmed whi My husband and I decided to get a third key to our Nissan Leaf for our 17 year old daughter. We purchased the key and took it in to be programmed which costs around $150ish. I told them we wanted an additional key, not a replacement key. Instead of programming the new key to match the old key, they reprogrammed both keys, therefore, my husband's key that I didn't bring is now rendered useless. I started with 2 working keys and ended with 2 working keys instead of the 3 that I needed, and lost 3 hours of my life that I'll never get back. If they had asked me if I had all the keys with me, I would have said no and gone to my husbands office nearby and returned with the 3rd key. The scheduler could also have told me to bring all keys.. When I complained, they offered to redo it with a loan car that was never followed thru with or provided, yet I had to return there for the free redo. A few months later, I came back for the car's 3 year checkup and told the service technician that I was experiencing battery loss. They didn't seem to check the battery, nor provide me with the EV battery usage report required by Nissan. I made an appointment with another dealer to get the battery rechecked. They have an even worse rating than Courtesy. I love my Nissan Leaf and wish there was someone around here who knew how to service it properly. Hopefully there will be more affordable EV competition in the future... More

Good experience The service was overall awesome. The one who attended me was nice and friendly. Also, they took care of my car faster than I thought. I would recommen The service was overall awesome. The one who attended me was nice and friendly. Also, they took care of my car faster than I thought. I would recommend for others to come here as well. More

Beware:Read this review before you buy a car from courtesy N 6 months ago, I was looking for car. finally I purchased car from Courtesy Nissan dealer at Richardson, TX. At that time sales man promised that they 6 months ago, I was looking for car. finally I purchased car from Courtesy Nissan dealer at Richardson, TX. At that time sales man promised that they will provide 3 year free maintenance( oil change and tire rotation) and unlimited car wash. Last week I went to dealer for my fist maintenance and surprised of Courtesy Nissan director of sales(Brandon Minatra) was asking written document that Sales man's promised. Unfortunately, sales man who sold me the car no longer works at this dealer. when I asked sales director to talk to his manager, he is the highest position in dealership and he does not report to anybody. I asked him for his visiting card and he said that he does not have one. He took blank card and wrote his name and gave it me. as per his words he mentioned that in state of Texas everything has to be done in writing. Now how I am suppose to believe such a person who claims to be sales director of car dealership. see below sales man has visiting card but not sales director. My whole point of frustration is that I was not deliver what I was promised. if I am willing spend 21k on car I surely can afford paying for my service. its sales trick to sell a car with false promises. just a friendly reminder and warning for anyone who is thinking to buy a car from Courtesy Nissan More

Full of xxxxxxxx. Save yourself some time and avoid these bunch of xxxxx like the plague. They employ all the negative tactics you read about on the internet. Bait and switch, treating you like xxxx if you d bunch of xxxxx like the plague. They employ all the negative tactics you read about on the internet. Bait and switch, treating you like xxxx if you don't want to finance and the list goes on. More

Each week or so, Courtesy Nissan sends me an email showing their current internet deals. This past week, I saw a pickup truck that seemed to be a good deal. As someone who works in a technology fie showing their current internet deals. This past week, I saw a pickup truck that seemed to be a good deal. As someone who works in a technology field, I prefer to work over the internet first, when making large purchases. I sent an email to the internet email address at Courtesy Nissan on Thursday afternoon, 2/13/2014. David Mullen, the internet sales manager at Courtesy Nissan, responded promptly by email and also phoned me. I had him phone my wife, because I was at work, which he did promptly. We visited the dealership on Saturday afternoon. Jim Dillman and David Mullen helped us with a test drive and in our negotiation to purchase the truck. We did purchase the truck. We feel that we received a good deal and we are happy with the truck. Jim and David treated us kindly and with respect, and without the feeling of sales pressure like some dealers may practice. I would recommend that you specifically ask to work with either Jim or David if you plan to buy a vehicle. We had a good experience in purchasing our truck from Courtesy Nissan and will plan to go back to them in the future when we are in the market for another vehicle. They sell a lot of vehicles each day, and especially on Saturdays. It is easy to see why. Their internet presence and quick email response is important to me. Thanks. More