Courtesy Nissan

Courtesy Nissan Experience Jose Arias was very helpful as he stepped up to fill in for another salesperson. He is very customer oriented and knowledgeable on the Nissan product. Jose Arias was very helpful as he stepped up to fill in for another salesperson. He is very customer oriented and knowledgeable on the Nissan product. He kept me informed of where we were in the financing process and did what he could to move the process along as I became impatient. Would recommend Courtesy Nissan and especially Jose Arias as a salesperson to seek out when looking for a vehicle. More

Outstanding Great sales,service, customer care, generous employees. I recommend this dealership to family and friends.. I've been taking my vehicles here for se Great sales,service, customer care, generous employees. I recommend this dealership to family and friends.. I've been taking my vehicles here for service as well. More

Great Service The service department is well run. My service advisor, Rodger Davis, and past advisor, Chris Watson, are very knowledgeable and communicate well. I a The service department is well run. My service advisor, Rodger Davis, and past advisor, Chris Watson, are very knowledgeable and communicate well. I appreciate the service I gather at Courtesy Nissan. More

Treated me terribly Horrible experience from start to finish! My car has the airbags involved in the recall, I went to the courtesy nissan website to see what to do next Horrible experience from start to finish! My car has the airbags involved in the recall, I went to the courtesy nissan website to see what to do next and their chat bubble popped up with an associate asking if they could help. When I gave them the information they said I would be contacted by an associate, but 3 days later I had no response and called to find out that they just wanted me to bring the car in and they would take care of it there. When I get there they immediately treat me like an inconvenience and tell me I can not leave my car with them and push a rental car agreement with a no pets clause, which I say will not work since I have a dog who needs monthly vet visits. An hour later they offer no solution and say I will have to deal with nissan directly. Terrible customer service and I will never go there again for any reason. More

Customer service and repairs The service advisor was helpful and fully explained and suggested what I needed to do. I visit the dealership for routine oil change, tire rotation, r The service advisor was helpful and fully explained and suggested what I needed to do. I visit the dealership for routine oil change, tire rotation, radiator flush and battery change. More

Friendly staff , great service! Every time I walk into Courtesy Nissan the staff greets me and makes eye contact with me never ignores me. The staff is very friendly and helpful to y Every time I walk into Courtesy Nissan the staff greets me and makes eye contact with me never ignores me. The staff is very friendly and helpful to your needs. More

Service department is very unprofessional and Rude The service manager Chris Watson should Not be in the service industry he is not professional and does not want to speak with customers very rude and The service manager Chris Watson should Not be in the service industry he is not professional and does not want to speak with customers very rude and is not truthful More

Tire repair My service rep went above and beyond to get my tires repaired without additional cost. Great experience and same day service. I was very satisfied. My service rep went above and beyond to get my tires repaired without additional cost. Great experience and same day service. I was very satisfied. More

Oil change Always great service at Courtesy Nissan and Tito. Isn't pushy just gives solid advice. Calls when he says he will. Service is quick and right. Always great service at Courtesy Nissan and Tito. Isn't pushy just gives solid advice. Calls when he says he will. Service is quick and right. More

cheaters, lying, and trash workers It is long story. 1. They sold a hail damaged car after fixing them, but not 100%, there are still very small hail damages on the roof. 2. They told m It is long story. 1. They sold a hail damaged car after fixing them, but not 100%, there are still very small hail damages on the roof. 2. They told me 90 days paid vacation but they did not give it when they sold the car. I did not know till Nissan Financial called me after 11 days later of payment due date. 3. When I dropped off my car, they drove my car as a personal car. That is why miles kept going up whenever I checked the mileage and to make matters worse, they made scratches and dents on my car when they took out my car for their weekend picnic. They never apologize it. Although I complained it to Nissan Company, they just stopped driving my car only for a while but they used my car again as their personal car. Here are some trash list in this dealer, Jeff, Rene Galuan, Sal De La Hoya, Ric Moreno. When I found a small dent on the window trim metal, I asked Jeff "This car had hail damage?" He said, "No, it is just dent, we will fix it." So, next day when I dropped off my car to fix the small dent, he brought a paper work, and he told me that he needed to have my signature for a rent a car, so I just signed in it, but it was paper to cheat me. I will have meeting with a consumer lawyer to sue them this weekend. I also report to BBB soon. I will update this one later with detail story to let customers know how much they are rude, idiots ,and cheaters. They only study how to cheat customers and xxxx up customers. Even General sales manager does not know my car has hit side mirror. When I asked how to use the hit side mirror, he just said clearly, "I don't know" wow~~~~ so this man proud of it? Even they do not know how to turn on the blind spot sensor light. Here is the link for this dealer's main company. Refer to the link before going to a dealer http://www.group1auto.com/ More