Courtesy Nissan

Scott always provides exceptional service and always communicates the necessary work that needs to be completed communicates the necessary work that needs to be completed More

I recently purchased a vehicle from this dealership and unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclea unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclear and lacked transparency. The cost summary was not properly explained, and important details were glossed over or completely ignored. When I came to get the car, it was already dark, and I specifically asked if there were any issues with the vehicle. I was assured everything was fine. However, the next day in the daylight, I discovered multiple small cracks on the windshield — something that was clearly hidden. I attempted to follow up via email, but I was completely ignored. On the financial side, things were equally frustrating. I clearly stated that I did not want any additional services beyond purchasing the car, except for adding Ally insurance. Despite this, nearly $2K in extras were added without my proper consent. I had to take additional time to cancel those charges. The finance manager was dismissive and made me feel like I was a burden for questioning what was going on — extremely unprofessional behavior. I was also promised a second key for the car, which I never received. To top it all off, I recently experienced a power failure on the highway — a dangerous situation caused by the battery cable not being properly attached. This is simply unacceptable and shows a serious lack of attention to basic vehicle safety. Overall, this experience has left me feeling misled, ignored, and disappointed. I would caution others to be extremely careful if considering doing business here. More

The service has been very helpful and efficient. Scott has been great! My car has been a reliable and comfortable vehicle for many years. Scott has been great! My car has been a reliable and comfortable vehicle for many years. More

Cason was friendly, knowledgeable, and fair with no pressure sales. They treated us respectfully and made the experience pleasant. pressure sales. They treated us respectfully and made the experience pleasant. More

Friendly and professional staff but oil change service took too long! It took 2 hours. took too long! It took 2 hours. More

Always get the best deals in Richardson, I’d driver there anyday for my savings. anyday for my savings. More

great service at courtesy nissan ,fast,friendly,and they explained everything clearly.highly recommend them for car maintenance. explained everything clearly.highly recommend them for car maintenance. More

Too much to list. In a nutshell, their Courtesy Nissan Promise is not accurate at all!! In a nutshell, their Courtesy Nissan Promise is not accurate at all!! More

Excellent services , good take , very humble with customer If any thing wrong before time , they inform to the customers they are Professional. customer If any thing wrong before time , they inform to the customers they are Professional. More

Great services and the staff was 100% on answering my questions. Drove out with a 2025 Nissan Sentry. questions. Drove out with a 2025 Nissan Sentry. More