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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
677 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 677 reviews

December 10, 2024

Service manager and advisor were great. The fuel pump recall and a minor issue with the guard were taken care of promptly. Excellent job! More

by cnguyen0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Stephens
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Dec 13, 2024 -

Courtesy Nissan responded

Cnguyen0703, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The dealership provides a very welcoming presence towards their customers! Also getting a free car wash is always a plus! More

by antoniomoncrieffe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
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Dec 12, 2024 -

Courtesy Nissan responded

Antoniomoncrieffe1, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day!

December 10, 2024

The advisor I had was very good and went over and beyond to answer all my questions. More

by shikhamatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Courtesy Nissan responded

Shikhamatta, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The current staff was extremely nice and helpful. From both Service Managers, the Service Advisor to the mechanic explaining some things to me. The problems are that what I paid for was not the issue More

by tangbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaelyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the new shuttle driver, Teresia Mabry, Luis Cardenas, Shelton Isaac
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Dec 13, 2024 -

Courtesy Nissan responded

Tangbug, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 10, 2024

I like the fact that when I pull up if there is a wait time I am told upfront. Also I am able to keep up with the service via text with link. More

by katcollins9823
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 13, 2024 -

Courtesy Nissan responded

Katcollins9823, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

December 10, 2024

I want to thank you Mr Davis Truong for the excellent job he did Quality work by quality people. More

by SYED TIRMIZEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
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Dec 13, 2024 -

Courtesy Nissan responded

Syed Tirmizey, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

Joseph Adams was my service person. He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides More

by sallywestrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia Frsnklin
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Dec 12, 2024 -

Courtesy Nissan responded

Sallywestrate, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

No uber on Saturday? Really? And couldn’t tell me if I needed state inspection More

by jraulmorales09
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Dan Barajas
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Dec 12, 2024 -

Courtesy Nissan responded

Jraulmorales09, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2024

Polite staff , got in early and I loved the free car wash. While waiting for oil change More

by ruthmbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 12, 2024 -

Courtesy Nissan responded

Ruthmbyrne, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2024

You don’t offer your own texts. There is lying and cheating with the customers More

by masuboor11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me
Report | Print
Dec 12, 2024 -

Courtesy Nissan responded

Hi Masuboor11, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 792-5657 EX 3030.

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