
Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The current staff was extremely nice and helpful. From both Service Managers, the Service Advisor to the mechanic explaining some things to me. The problems are that what I paid for was not the issue From both Service Managers, the Service Advisor to the mechanic explaining some things to me. The problems are that what I paid for was not the issue that brought me in, and that none of them know the lies I was told nor the actual repairs that were charged on prior visits with previous staff. The known defective transmission etc has been worked on and billed to me instead of Nissan paying, repeatedly for so long and so many times without a full repair, that I am just now being told that there are no parts available and I am being referred to an aftermarket shop for further repairs of that and other OEM parts pieced together using unofficial methods. The mechanic thought I had been told of the defunc parts by the previous Service Advisors and Managers. More
I like the fact that when I pull up if there is a wait time I am told upfront. Also I am able to keep up with the service via text with link. time I am told upfront. Also I am able to keep up with the service via text with link. More
Joseph Adams was my service person. He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides He did an excellent job of keeping me informed. He was kind, personable, and knowledgeable. I did not meet he actual service mechanic but besides the general maintenance, the problem that I came in with to have fixed, was fixed and is now working. The heater kept me toasty warm this morning. Thank you. Most Sincerely, Sally Westrate More
Teresia met me at the door for my appointment, she advised me a detailed report of the technician’s all-point inspection, did a power check on my battery, gave me the requested full-synthetic oil chan advised me a detailed report of the technician’s all-point inspection, did a power check on my battery, gave me the requested full-synthetic oil change and a courtesy car wash in a little over an hour’s time. More