Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very Disappointed. Very Disappointed, I brought my car to Courtesy Nissan to do diagnose/multiple inspection on my car and it went well, and yesterday im trying to prepa Very Disappointed, I brought my car to Courtesy Nissan to do diagnose/multiple inspection on my car and it went well, and yesterday im trying to prepare my car for a long drive, and found out that they installed the lug nuts on my car in wrong way and it was stuck on the bolt. Brought my car back to them with the receipt, and the guy Donie refuse to fix it unless im gonna pay for labor, even though they're the one who messed it up. He didnt even bother to bring the car to the service shop inside. Very disapointed with the customer service...they care about the labor cost and money the customer will pay and deny to fix what they messed up. Hope this thing will not happen to you guys. More
Service Department at 7am Melissa Waters met us with a smile at 7am on a chilly morning. It took her 2 minutes to check us in and scurry us indoors where it was warm! Techni Melissa Waters met us with a smile at 7am on a chilly morning. It took her 2 minutes to check us in and scurry us indoors where it was warm! Technician serviced vehicle in a very timely manner & I am on the road again!! I am really impressed & will be back!!!! More
Stand your ground Took my car in for standard maintenance-oil change, tire rotation, battery check. Needed battery. Not really surprised there. All work done satisfacto Took my car in for standard maintenance-oil change, tire rotation, battery check. Needed battery. Not really surprised there. All work done satisfactorily. Told me a brake light was out. Wanted to charge me $75.00 to change the bulb. This is highway robbery of the highest order. I told them that was ridiculous. They simply changed the bulb. Cost $4.99. No labor charge for this. Discovered it was not the bulb but a loose connection somewhere. STAND UP FOR YOURSELF IF SOMETHING SEEMS SUSPECT. QUESTION EVERYONE ABOUT EVERYTHING. IT IS YOUR MONEY!! More
Excellent customer service Clean place, excellent work, and above all great customer service. As soon as you arrive, sales person receives you. There is no wait time there. Also Clean place, excellent work, and above all great customer service. As soon as you arrive, sales person receives you. There is no wait time there. Also, work is done in shortest possible time. Service Manager Vince Kelley was great. More
Excellent The young lady was courtesy and quick to help I will be servicing my vehicle their again. I had a pleasant visit. Thanks. Alyssa Sturkie The young lady was courtesy and quick to help I will be servicing my vehicle their again. I had a pleasant visit. Thanks. Alyssa Sturkie More
Positively the BEST I had the absolute best service help my service guys name is Rodger Davis and he took all the stress out of a big issue. I commend his ability to hel I had the absolute best service help my service guys name is Rodger Davis and he took all the stress out of a big issue. I commend his ability to help and destress when in time of needing help More
Great experience today My advisor was excellent and kept me informed the whole time I was waiting. He kept the price as low as possible and found some online coupons. He ev My advisor was excellent and kept me informed the whole time I was waiting. He kept the price as low as possible and found some online coupons. He even check to see if any of the work was in warranty, which it was. He was very friendly and easy to work with. More
Great experience After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked with caliber collision on my behalf. More
Great experience! Everyone was extremely courteous and professional! They made us feel welcomed and comfortable from the moment we walked in! I would absolutely recomme Everyone was extremely courteous and professional! They made us feel welcomed and comfortable from the moment we walked in! I would absolutely recommend Courtesy Nissan to all my friends and family! Thank you so much Keitha (salesperson), Jose (finance manager) And Jose (GM) for the great buying experience!! More
Friday morning . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. More