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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,032 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,032 reviews

June 06, 2025

Enjoyed the experience and service team was helpful. I will go back when my car needs service. More

by lanemartinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
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Jun 12, 2025 -

Courtesy Nissan responded

Hello! your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Thanks to Courtesy Nissan for servicing my 2021 Altima. An oil change and a new cabin filter started the month of June with a purring engine and chillier AC.. My service rep, Shauna Harris, is fun to work More

by Nancy C.
Service Time
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Courtesy Nissan responded

HI Nancy! Thank you so much for the thoughtful review! We’re glad to hear your Altima is running smoothly and that the service — from the oil change to the chillier AC — got your June off to a great start. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

Sarkar was extremely personable and knowledgeable and made the entire experience a pleasure. I recommend him highly to anyone who is looking for a vehicle. More

by gary.s.katz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Courtesy Nissan responded

Thank you so much for the kind words! We’re thrilled to hear that Sarkar made your experience such a positive one. He truly is a valued member of our team, and we appreciate your recommendation. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

June 04, 2025

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! More

by 867192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Courtesy Nissan responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

She was very helpful and kind , you can tell she like what she’s doing More

by momoalsine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!

June 03, 2025

I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. More

by blf3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Courtesy Nissan responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 03, 2025

This is my second time buying a vehicle here! The customer service is exceptional. Luis V was my sales guy, he did a fantastic job :) I've never had anything bad to say about Courtesy unti More

by JaJa W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis V
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Jun 06, 2025 -

Courtesy Nissan responded

Hello! This is Angela Molina, I'm the Owner Loyalty Manager here at Courtesy Nissan, thank you so much for your continued trust in Courtesy Nissan and for recognizing Luis. We're glad he provided you with a great experience again! We sincerely apologize for the condition your vehicle was delivered in. That’s not the standard we hold ourselves to, especially when it comes to something as important as delivering a clean and fully prepped vehicle. We truly appreciate your honest feedback. I'm looking forward to speaking with you soon! Angela Molina Owner Loyalty Manager Courtesy Nissan 972-792-5657

June 02, 2025

Robert was great and on time they did the service required with good communication and service More

by Fhdallas
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Courtesy Nissan responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations!

June 02, 2025

Robert was awesome, very professional. He was very helpful in explaining what my car needed. More

by tashia.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur More

by jennifer.moore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Courtesy Nissan responded

Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family!

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