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Courtesy Nissan

Richardson, TX

4.4
339 Reviews
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1777 N Central Expy

Richardson, TX

75080

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Showing 339 reviews

December 30, 2020

Despicable DealershipEvery terrible shell game tactic Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misle More

by TomP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall
Jan 08, 2021 -

Courtesy Nissan responded

Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager

December 01, 2020

False/Deceptive advertising - shows one price on ad, arrive there to test drive, they add 3500 to price. Attorney General contacted. They are criminals thieves! More

by 4leggedluvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used salesman
Dec 19, 2020 -

Courtesy Nissan responded

Thank you for bringing this to my attention. I apologize for your opinion of our advertising. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager

Dec 19, 2020 -

4leggedluvr responded

Ha! Forget it! Your employees knew exactly what they were doing...crooks! Your Finance Manager had 3 opportunities to make it right and did not. NEVER will we step foot on your lot again. And none of my family. And we have a BIG family of potential buyers. Attorney General has been contacted for False Advertising and Deceptive pricing!!

October 13, 2020

Teddy was easy to talk to. He showed me multiple cars I was interested in seeing and didn't try to hard sell me or pass me off to a closer. I went to multiple dealerships looking at different brands. I hav More

by carbuyer
Recommend Dealer
Yes
Employees Worked With
Teddy
Nov 13, 2020 -

Courtesy Nissan responded

Thank you for your kind words for Teddy! We are thrilled that he provided you with an easy shopping experience. We look forward to your business with us again!

October 06, 2020

Dealership web advertised pricing fails to include $2,393" Protection Package". I only discovered this, because I was using the Costco Auto Program. Not sure what the "Protection Package" protects oth More

by Steve76180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Conkleton
Nov 16, 2020 -

Courtesy Nissan responded

Thank you for bringing this to my attention. I apologize for the confusion with your Protection Package. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager

August 28, 2020

The lack of concern for time constraints is unacceptable. Dropping off my car expecting to be on time for work after 6 hours with no contact with information on status is not a good business practice. More

by kriday1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Mabry
Sep 04, 2020 -

Courtesy Nissan responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager

August 15, 2020

Fernando Thomas is the absolute best salesperson to work with at Courtesy Nissan! He made both my leasing and purchasing experience smooth and easy. He's dedicated to his customers and makes sure to help in More

by JB
Recommend Dealer
Yes
Employees Worked With
Fernando Thomas
Sep 02, 2020 -

Courtesy Nissan responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 22, 2020

Great experience! Al C. was incredibly helpful and processed our request very fast. Love my new car! Second experience here and I’m a huge fan. More

by Amyehamrick
Recommend Dealer
Yes
Employees Worked With
Al
Sep 02, 2020 -

Courtesy Nissan responded

Thank you for your kind words for our staff, we appreciate it!

April 20, 2020

Best Car Buying Experience Ever I have bought my last 3 vehicles from Courtesy Nissan. On my second car after about a year it really wasn’t meeting my needs. Also, the loan I had r More

by Ave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Iwu
Apr 23, 2020 -

Courtesy Nissan responded

Thank you for your positive review! We appreciate your business. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

April 04, 2020

Nissan Review Out of all the car dealerships I have been too, Courtesy Nissan made my experience by far the most simple. The entire staff is super friendly but in p More

by noahthegomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Black
Apr 07, 2020 -

Courtesy Nissan responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

February 14, 2020

Every time I go to Courtesy Nissan I’m impressed with there professionalism . They way they respect my time . Always a pleasure to work with Alan black . He’s my favorite. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Alan black
Feb 21, 2020 -

Courtesy Nissan responded

Thank you for being our customer, we appreciate your kind words!

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