Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Despicable DealershipEvery terrible shell game tactic Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misle Despicable Dealership Every terrible shell game tactic you can think of about a car salesman/dealership can be experienced here. Dishonest and Misleading. They will take your key and not give it back until you say please, then they act offended. I would not recommend anyone waste their time here. Find a reputable dealer. More
False/Deceptive advertising - shows one price on ad, arrive there to test drive, they add 3500 to price. Attorney General contacted. They are criminals thieves! arrive there to test drive, they add 3500 to price. Attorney General contacted. They are criminals thieves! More
Teddy was easy to talk to. He showed me multiple cars I was interested in seeing and didn't try to hard sell me or pass me off to a closer. I went to multiple dealerships looking at different brands. I hav was interested in seeing and didn't try to hard sell me or pass me off to a closer. I went to multiple dealerships looking at different brands. I have decided to wait for the 2021 model of the Nissan I'm interested in and then go back and hopefully make a deal with Teddy. More
Dealership web advertised pricing fails to include $2,393" Protection Package". I only discovered this, because I was using the Costco Auto Program. Not sure what the "Protection Package" protects oth $2,393" Protection Package". I only discovered this, because I was using the Costco Auto Program. Not sure what the "Protection Package" protects other than the Dealer's bottom line. More
The lack of concern for time constraints is unacceptable. Dropping off my car expecting to be on time for work after 6 hours with no contact with information on status is not a good business practice. Dropping off my car expecting to be on time for work after 6 hours with no contact with information on status is not a good business practice. More
Fernando Thomas is the absolute best salesperson to work with at Courtesy Nissan! He made both my leasing and purchasing experience smooth and easy. He's dedicated to his customers and makes sure to help in with at Courtesy Nissan! He made both my leasing and purchasing experience smooth and easy. He's dedicated to his customers and makes sure to help in every way to find us the vehicle we love! Thank you, Fernando, for your time, efforts, and honesty! More
Great experience! Al C. was incredibly helpful and processed our request very fast. Love my new car! Second experience here and I’m a huge fan. processed our request very fast. Love my new car! Second experience here and I’m a huge fan. More
Best Car Buying Experience Ever I have bought my last 3 vehicles from Courtesy Nissan. On my second car after about a year it really wasn’t meeting my needs. Also, the loan I had r I have bought my last 3 vehicles from Courtesy Nissan. On my second car after about a year it really wasn’t meeting my needs. Also, the loan I had really wasn’t the best in terms of APR and payment schedule. So when I had taken it in for some warranty service at a different dealer I thought it might be a good opportunity to maybe get in to a better situation. At this other dealer we were having some issues making everything work; not to mention I didn’t feel a good rapport with the sales team I worked with. I really wanted the car and when I asked if there was any other options I was given very bad advice. Sometimes it doesn’t work I get that but if there is nothing they can do then they should have ended the interaction. Not give advice that would ruin someone’s credit just so they can move a car. The next day I went by Courtesy and met with sales representative Dallas Iwu. I went in asking to test drive a specific car in a specific color. He pulled it around and let me take it for a spin. It was exactly what I wanted and we proceeded to make the deal. There was some back and forth but eventually we came to a price everyone was happy with. They had no issues with my trade in needing warranty service and gave me a fair market value. It has always been a pleasant car buying experience at Courtesy but this time was by far the best. I am not in a car that fits my needs perfectly and a loan agreement that is much better in terms of APR and payment schedule. I would highly recommend working with Courtesy if you are looking to buy a car. Specifically I recommend you ask for Dallas Iwu. He is friendly, funny and willing to find a way to make it work. I was also impressed that he didn’t get salty when I pushed back on some of the dealer included add-ons he said he would ask and did. Bottom line if you are in the market for a Nissan you cannot go wrong with Courtesy. More
Nissan Review Out of all the car dealerships I have been too, Courtesy Nissan made my experience by far the most simple. The entire staff is super friendly but in p Out of all the car dealerships I have been too, Courtesy Nissan made my experience by far the most simple. The entire staff is super friendly but in particular, Alan Black did an outstanding job at helping me choose a car that fits my needs and wants. I am super satisfied with my brand new Nissan Altima! I definitely recommend going to see Alan Black and the Courtesy Nissan dealership. My friends and family have also had a great experience with Alan! He makes purchasing a vehicle fun and entertaining. 5/5 stars every time!! More
Every time I go to Courtesy Nissan I’m impressed with there professionalism . They way they respect my time . Always a pleasure to work with Alan black . He’s my favorite. there professionalism . They way they respect my time . Always a pleasure to work with Alan black . He’s my favorite. More