Courtesy Nissan

Beware of this dealership. Poor communication. Still has not paid off my trade-in. It has been over a month. They do not answer text, email or phone calls. Their mail boxes are Poor communication. Still has not paid off my trade-in. It has been over a month. They do not answer text, email or phone calls. Their mail boxes are full. They have failed to send a payoff correctly twice. We are on our third try and I am now having to get my trade in lender to pester them answer. This even with the GM copied on emails. Beware of this company. I had to pay two car notes, as they cannot pay my car off in time even though they have a month and half to do so. More

Didn’t answer questions I ask about vehicle I was interested ..seems like not wanting to earn my. Business interested ..seems like not wanting to earn my. Business More

Complete dealership is shady and liars. Beware at financing- lenders do not add warranties. Teddy, the salesperson was nice but I felt like his hands were tied. Gus was over the top -- I f Beware at financing- lenders do not add warranties. Teddy, the salesperson was nice but I felt like his hands were tied. Gus was over the top -- I felt he knew this vehicle was unacceptable and he was dishonest. Drove from Oklahoma after being told vehicle was ready. Never seen vehicle but sent me to financing. Jose Rubio would not even make eye contact and sent nervous. He stated that the lender has added a mandatory bumper to bumper warranty... No itemized paperwork given until I called and had them email to me. Then I noticed that they added over $3600 to 3 different warranties. Again still no car. I called Lender and JOSE is a lie. Left with no car. They will deliver it to me the next day. The vehicle would not pass inspection with out some EOM parts. Again, haven't drove the vehicle. Now they will deliver in 2 more days... still not passing inspection. RED FLAGS everywhere. After mentioning my husband would handle this --- they opt to give me my down payment back in 10 plus days. I contacted corporate had it in 5. Very stressful, missed time and money. I will preach to the end of time ----DO NOT PURCHASE FROM THIS DEALERSHIP. Read the other reviews... It sounds all familiar. SHADY AF More

The staff that I dealt was was deceitful.. Initially I talked with your sales guy by phone and he boasted about what a sweet ride this unit was. When we drove 45 miles to check it out the next day we fou talked with your sales guy by phone and he boasted about what a sweet ride this unit was. When we drove 45 miles to check it out the next day we found the car on the website to be nothing like the one on your lot due to significant hail damage on hood and rear deck. That was a deal breaker for me.. His manager showed up agreed to fix the hail damage but noted that the process would only be about 85 % good...not exactly an expression of quality work. As we test drove the unit wind was breaching the area where the top and a pillar met and daylight could be seen. We were assured that water would never come inside and that the part was NLA hence would be unfixable. A well run business sells trust and you've failed on all points in that respect.. More

I left a review 6 months ago regarding a recall. Well, I finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag lig finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag light on my dashboard that the rep and mechanic said was already there. Which is patently false. I had my vehicle at Honest 1 auto on 11/13 and have verified with them the light was not on. Folks should not be worried about bringing their vehicle in to have something different wrong with it when leaving. Michael Tibbs was decent regarding customer service but there is no way I am bringing my vehicle back to be tampered with further. I am all for paying for honest labor and expertise, unfortunately this is the exact opposite. Use with caution. More

Do not go here! There prices are average but they will tackle you with charges on top of charges for buying a car here. The sales manager Elvis is a extreme liar aswell. So many better dealerships who t tackle you with charges on top of charges for buying a car here. The sales manager Elvis is a extreme liar aswell. So many better dealerships who treat there customers better. If I could go back on the whole deal I would in a heartbeat. I’ve only had the car for 2 days btw More

My experience was one of the best I've ever had at a dealership. I've owned 2 new Infinitis, 3 new Nissans, and 1 new Chevy throughout my lifetime – and my time at Courtesy Nissan was incredible. Fer dealership. I've owned 2 new Infinitis, 3 new Nissans, and 1 new Chevy throughout my lifetime – and my time at Courtesy Nissan was incredible. Fernando Thomas is THE BEST sales/client advisor I've ever encountered. My test drive with him was incomparable to any others I've been on. Rather than sitting quietly in the passenger seat, he talked me through buttons and gadgets and had me actually use them while on the road (safely, of course) so I could get a full understanding of the 2021 Altima. Other dealerships I visited before this one just had me get in the car and drive. Not here! I got the full Altima experience even before stepping foot in the building to start negotiating. Finance guy Tyler made the process as painless as can be. He explained all paperwork thoroughly so I knew exactly what I was signing and initialing. The folks at this dealership are knowledgeable and hungry, and I highly recommend this Nissan dealership if you want fair prices and friendly people. More

Worst experience I have ever had with a dealership! Save yourself the headache and don’t go there. The sales people are lie to you tell you have to buy Kahu and you don’t! Took and act of Congress to get pa yourself the headache and don’t go there. The sales people are lie to you tell you have to buy Kahu and you don’t! Took and act of Congress to get paperwork! Left car there for them to fix and when I picked up something else was broke and can not get in touch with Brady Bishop the GM to try and get fixed. Salesman told me they did not touch it so they can not fix it! More

I am only giving 1 star as zero stars is not permitted. Do not go to this dealer! DO NOT GO TO THIS DEALER!!!! They are liars and in no way transparent! They withhold providing you copies of all docume Do not go to this dealer! DO NOT GO TO THIS DEALER!!!! They are liars and in no way transparent! They withhold providing you copies of all documents that you sign. They tell you that you are required to purchase KAHU, you absolutely are not required! I will never buy another vehicle from this dealer. They are complete and total liars and cheats! More

The sales team tried to sell us a vehicle with fraudulent advertising. Lots of slimy sales tactics which we weren't surprised. We called other locations to confirm their packages and we were told by more tha advertising. Lots of slimy sales tactics which we weren't surprised. We called other locations to confirm their packages and we were told by more than one location what the packages were and that the other location was not selling it properly. When I called the location back to tell them that we are purchasing through an HONEST dealership Matt the sales manager told me the car we were looking at was just sold out from under us EVEN THOUGH HE AGREED TO LET US SIT ON THE PRICE OF THE CAR FOR 2 DAYS! Also they have a racist employee who was harassing a customer for not speaking English. He "joked" that our sales person was deported when he never was. 2 racial incidents...plus several anti Trump comments. Ew. This place is just gross. More