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Clay Cooley Nissan of Richardson

Richardson, TX

4.5
1,157 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,157 reviews

January 07, 2026

My experience with my advisor was great. Anthony followed up with us to let us know where things were, what the more critical items were, and explained everything to our satisfaction. More

by henry.harris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
January 06, 2026

Jai provided exceptional customer service in this repair and a repair that was previously done on my Altima (not by Courtesy) and I really appreciate it. More

by mrswalker1094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai
Jan 06, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing this great feedback! We’re happy to hear that our team provided exceptional customer service and took great care of your Altima, especially after a previous repair done elsewhere. We truly appreciate you recognizing his efforts and trusting us with your vehicle. Please let us know if there’s anything else we can assist you with in the future.

January 06, 2026

I have had to bring my new car in 3 times now in just a month and a half of getting it. The messaging and phone don't work sometimes. This time my car was dead when I tried to start it and had to call Ro More

by shelley.wilson
Service Time
Recommend Dealer
Yes
Employees Worked With
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience with us. We truly understand how frustrating it can be to have multiple visits so soon after purchasing a new vehicle, and we appreciate your patience throughout the process. We’re glad our team was able to assist quickly by providing a loaner and getting your vehicle ready the same day. Your feedback is important to us, and we’ll continue working to ensure everything with your vehicle meets your expectations. Please don’t hesitate to reach out if there’s anything further we can assist with.

January 06, 2026

Anthony Contreras, my service advisor, was great. he took care of all of my needs and listened to all of my concerns. I will always take my Titan to Courtesy Nissan for Service. More

by roymarchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Jan 06, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for the wonderful review! We’re so glad to hear that Anthony provided great service, listened to your concerns, and took care of all your needs. We truly appreciate your loyalty and look forward to continuing to take great care of your Titan here at Clay Cooley Nissan Richardson!

January 06, 2026

i love the entire process from start to finish! Darris was amazing, didnt tske all day and was open to listening to my wants and needs, most dealers do what they want. Darris reallt tried meet ever More

by lil30.beezy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Malveaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We’re thrilled to hear you loved the entire process from start to finish. Darris will be so happy to know his attentiveness, efficiency, and willingness to truly listen made such a positive impact on your experience. We really appreciate your recommendation and look forward to assisting you again in the future, thank you for choosing us!

January 05, 2026

LOVED reggie huff and that's why i'm giving you 5 stars, so he doesn't get shafted. i wanted 4 stars for the rest with the sales tactics and pressuring. More

by JANDYJACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback. We truly appreciate the five-star rating and are glad to hear that Reggie Huff provided an excellent experience, he will be recognized for his outstanding service. We also value your honest comments regarding the sales process and pressure, and we’ll be sharing this feedback with our management team to ensure we continue improving and providing a more comfortable experience for all customers.

January 05, 2026

My car was ready before the time he told it was going to take, less than an hour. More

by prguzman1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for your feedback! We’re glad to hear your vehicle was completed sooner than expected and that the service took less than an hour. We appreciate you choosing us and look forward to assisting you again in the future.

January 05, 2026

The service department at Cortesy Nissan has been helpful, professional, and timely in making repairs or completing tasks. They aim to please the customer. I feel confident leaving my vehicle there t More

by Tchngr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience. We’re happy to hear that our service department has been helpful, professional, and timely, and that you feel confident leaving your vehicle in our care. Providing reliable service and earning our customers’ trust is always our goal, and we truly appreciate your kind feedback.

January 03, 2026

Everything was smooth for this visit - setting up the appointment, drop off, waiting, and service. All team members I interacted with were friendly and knowledgeable. My only frustration is the rising co More

by pereztom73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 03, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience! We’re glad to hear that everything went smoothly from scheduling and drop-off to the service itself, and that our team was friendly and knowledgeable. We completely understand your concern regarding the rising costs of car care, and we truly appreciate your understanding. We value your feedback and look forward to assisting you again in the future.

January 03, 2026

Long time customer. Great service. Do not need 15 words for this. So stupid. Annoting More

by debikilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2026 -

Clay Cooley Nissan of Richardson responded

Thank you for being a long-time customer. We appreciate your loyalty and are glad you continue to receive great service.

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