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Courtesy Nissan
Richardson, TX
334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 334 reviews
November 24, 2024
Was never notified about what was wrong with vehicle untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. untill I reached out. Had diagnostic report for 2 hours on portal before I reached out. Never even spoke to her about what diagnostic reports meant. When attempted to call to speak to her, she had already left for day. Never gave any notice that she would be leaving. More
by bre_taz
Verified CustomerEmployees Worked With
November 22, 2024
It seems as though your tech dictates how long you have to wait. This visit was extremely quick, which I appreciated. Davis Truong was nice. to wait. This visit was extremely quick, which I appreciated. Davis Truong was nice. More
by msergey1000
Employees Worked With
November 22, 2024
It was for an oil change. Not too much to say about that. Thank you. Not too much to say about that. Thank you. More
by sheilajakubik
Employees Worked With
November 21, 2024
He did a good job. Very professional. I do not know why I have to write at least 15 words. Very professional. I do not know why I have to write at least 15 words. More
by tonymoya
Employees Worked With
November 21, 2024
They have always taken care of me and my cars. Will be going back soon. Will be going back soon. More
by jacfau87
Employees Worked With
November 21, 2024
It seems as though your tech dictates how long you have to wait. This visit was extremely quick, which I appreciated. Dereck was nice. to wait. This visit was extremely quick, which I appreciated. Dereck was nice. More
by jeanne.19415
Employees Worked With
November 21, 2024
The process of getting a new vehicle was relatively easy. Chris and Curtis know how to treat their customers! Chris and Curtis know how to treat their customers! More
by Garlandguy73
Employees Worked With
Other Employees :
Finance guy did a great job! I don't recall his name however
November 21, 2024
Just had oil and filter service with tire rotation. Shelton did a good job! No complaints! Shelton did a good job! No complaints! More
by ghoggard1
Employees Worked With
November 20, 2024
Schedule a routine oil change/tire rotation and when I arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he men arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he mentioned that the service department was a little behind and it would possibly be 2 hours. After 3 HOURS I checked in with Shelton and and he assured me they had a tech on it and would be done shortly. After 4 HOURS and this time speaking to the Service Manager Manuel, I was then told it was in the wash bay and would be out shortly. I did not ever expect a simple oil change/tire rotation to take 4 HOURS and then not to be updated with this being the situation. I have been a loyal customer to your dealership, but this is totally not acceptable. More
by tara_rodosta
Employees Worked With
November 20, 2024
Quick, good communication and completed what was required correctly. Likely to return to this dealership correctly. Likely to return to this dealership More
by DS
Employees Worked With
