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Courtesy Nissan

Richardson, TX

4.5
1,113 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,113 reviews

December 04, 2025

I love coming here and being taken good care of by . my advisor AK! Thank you for your service! More

by wevetinyagah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak
Dec 05, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you love coming in and that AK takes great care of you. I’ll be sure to share your feedback with him and the team. We truly appreciate your loyalty and look forward to serving you again next time!

December 04, 2025

I have bought my last 4 Sentra's from Courtesy Nissan. This was the 1st time I worked with Cason Cooley as my Sales Executive. He provided GREAT service and a VERY POSITIVE new car buying experience. At f More

by adamprock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Courtesy Nissan responded

Congratulations! Thank you so much for your incredible review and for continuing to trust Clay Cooley Nissan Richardson for your last four Sentras, that loyalty means a lot to us. We’re thrilled to hear that your first experience working with Cason was such a positive one. We truly appreciate your kind words and your confidence in Cason and our dealership. We look forward to helping you again when you’re ready for your next vehicle!

December 04, 2025

The personnel and dealer as a whole was prompt, courteous and professional. Thank you all More

by lvberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy - sales representative
Dec 05, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We’re glad to hear that our team provided you with prompt, courteous, and professional service. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future. Thank you for choosing us!

December 02, 2025

I had an excellent experience at Courtesy Nissan thanks to my service advisor, Bob. He was incredibly easy to work with, professional, attentive, and genuinely helpful from start to finish. Bob took care o More

by good experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that Bob took great care of you. He truly is professional, attentive, and dedicated to making the service process as smooth and stress-free as possible. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing Clay Cooley Nissan Richardson !

December 02, 2025

Scott R. was awesome!! He understood my needs and kept me posted on the repairs. More

by deborah.williams655
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Courtesy Nissan responded

Hi Deborah! thank you so much for sharing your experience! We're thrilled to hear that Scott took great care of you, understood your needs, and kept you updated throughout your repair. We truly appreciate your feedback and look forward to assisting you again in the future!

December 01, 2025

Robert was friendly and helpful. It was a good experience having him as advisor. He made everything easier for me that day that started as a stressful day. More

by adrianaendallas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re thrilled to hear that Robert was friendly, helpful, and able to make a stressful day easier for you. Providing that level of care is exactly what we strive for, and your feedback means a lot. We appreciate you choosing us and look forward to assisting you again in the future!

November 30, 2025

Rates increased significantly from previous already high rates. This is ridiculously high for work you can get at other mechanics for half the price More

by mcadena92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Courtesy Nissan responded

Thank you for sharing your feedback. We understand that pricing is an important concern, and we’re sorry to hear you felt the rates were higher than expected. We’d be happy to review your estimate with you, explain the breakdown, and look for any available options or promotions to help. Please feel free to reach out to 972-792-5657 or 469-655-6745

November 29, 2025

Es muy bueno tienen el récord de tu auto y no hay inconvenientes al momento de planear tu siguiente visita More

by Jose9arizmendi49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 30, 2025 -

Courtesy Nissan responded

Nos alegra saber que valoras que tengamos el récord de tu auto y que eso haga más fácil planear tu siguiente visita sin inconvenientes. Aquí estamos para seguir cuidando de tu vehículo cuando lo necesites.

November 29, 2025

Great service. Great staff. Clean facility with complementary coffee. If you make an early appointment, you don’t have to wait too long. More

by tuanluong2912
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Nov 30, 2025 -

Courtesy Nissan responded

Thank you for the great feedback! We’re glad to hear you enjoyed our service, team, and facility. We appreciate you choosing us and look forward to seeing you next time!

November 29, 2025

Work good, speed of service was poor. I had a noon appointment to change the oil and filter checked the car in around 11:55 am. Got the car back around 1:50 pm. More

by sppollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Nov 30, 2025 -

Courtesy Nissan responded

Thank you for your feedback, and I’m glad to hear the work was completed to your satisfaction. Our oil change, inspection, and wash typically take about an hour and thirty minutes, so I apologize for the additional 30-minute delay during your visit. I’m sorry for any inconvenience this may have caused. We appreciate your patience and the opportunity to serve you, and we hope to make your next visit smoother and quicker.

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