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Courtesy Nissan
Richardson, TX
331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 331 reviews
November 21, 2024
It seems as though your tech dictates how long you have to wait. This visit was extremely quick, which I appreciated. Dereck was nice. to wait. This visit was extremely quick, which I appreciated. Dereck was nice. More
by jeanne.19415
Verified CustomerEmployees Worked With
November 21, 2024
They have always taken care of me and my cars. Will be going back soon. Will be going back soon. More
by jacfau87
Employees Worked With
November 21, 2024
He did a good job. Very professional. I do not know why I have to write at least 15 words. Very professional. I do not know why I have to write at least 15 words. More
by tonymoya
Employees Worked With
November 21, 2024
The process of getting a new vehicle was relatively easy. Chris and Curtis know how to treat their customers! Chris and Curtis know how to treat their customers! More
by Garlandguy73
Employees Worked With
Other Employees :
Finance guy did a great job! I don't recall his name however
November 21, 2024
Just had oil and filter service with tire rotation. Shelton did a good job! No complaints! Shelton did a good job! No complaints! More
by ghoggard1
Employees Worked With
November 20, 2024
DO NOT APPRECIATE ADDON CHARGE FOR USING CREDIT CARD! WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY CREDIT CARD RECEIPT AND NOT MY COURTSEY SERVICE BILL. MAYBE I'LL ASK THE ATTORNEY GENERAL FOR TEXAS ABOUT THIS FEE. More
by eastercr
Employees Worked With
November 20, 2024
Quick, good communication and completed what was required correctly. Likely to return to this dealership correctly. Likely to return to this dealership More
by DS
Employees Worked With
November 20, 2024
Schedule a routine oil change/tire rotation and when I arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he men arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he mentioned that the service department was a little behind and it would possibly be 2 hours. After 3 HOURS I checked in with Shelton and and he assured me they had a tech on it and would be done shortly. After 4 HOURS and this time speaking to the Service Manager Manuel, I was then told it was in the wash bay and would be out shortly. I did not ever expect a simple oil change/tire rotation to take 4 HOURS and then not to be updated with this being the situation. I have been a loyal customer to your dealership, but this is totally not acceptable. More
by tara_rodosta
Employees Worked With
November 20, 2024
They got me in and fixed the problem. Davis was more than helpful, and he was pleasant to work with. Davis was more than helpful, and he was pleasant to work with. More
by OleO1956
Employees Worked With
September 04, 2024
Very low trade value. Have a brand new 2024 Buick Envision Avenir with less than 100 miles on it. They offered 34k for it. When I said that was unacceptable, a sales manag Have a brand new 2024 Buick Envision Avenir with less than 100 miles on it. They offered 34k for it. When I said that was unacceptable, a sales manager came over and tried to explain why. He told me that he had found a brand new red one that was listed for 40k. This cars MSRP is 48.5k. Asked where he found this, and he refused to tell me. I came home and did a search on Buick website and built my exact car. I did an inventory search for it @ 2000 miles and the closest one I found to the dealership had a price of 47.5k. No one had one anywhere near 40k. I even searched used cars and found nothing. Talk about trying to be taken advantage of. Then they asked if I would consider a used car. I don't think the fact that I didn't like the trade amount didn't matter to them just as long as they sold me a car. The used car manager even came over and tried to shake my hand and I refused. I didn't want to talk to anyone else especially someone in used cars. He left kind of pissed. Once I got my key back, I was out the door. I was surprised to see that the dealership was part of the Clay Cooley auto group. I don't know if that had anything to do with it or not. More
by laruso.b60
Employees Worked With
Rodrigro Monsivais Sales Manager
