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Courtesy Nissan
Richardson, TX
733 Reviews
Welcome to Courtesy Nissan
Thank You for Choosing Courtesy Nissan
The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model.
When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
April 21, 2025
I recently purchased a vehicle from this dealership and unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclea unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclear and lacked transparency. The cost summary was not properly explained, and important details were glossed over or completely ignored. When I came to get the car, it was already dark, and I specifically asked if there were any issues with the vehicle. I was assured everything was fine. However, the next day in the daylight, I discovered multiple small cracks on the windshield — something that was clearly hidden. I attempted to follow up via email, but I was completely ignored. On the financial side, things were equally frustrating. I clearly stated that I did not want any additional services beyond purchasing the car, except for adding Ally insurance. Despite this, nearly $2K in extras were added without my proper consent. I had to take additional time to cancel those charges. The finance manager was dismissive and made me feel like I was a burden for questioning what was going on — extremely unprofessional behavior. I was also promised a second key for the car, which I never received. To top it all off, I recently experienced a power failure on the highway — a dangerous situation caused by the battery cable not being properly attached. This is simply unacceptable and shows a serious lack of attention to basic vehicle safety. Overall, this experience has left me feeling misled, ignored, and disappointed. I would caution others to be extremely careful if considering doing business here. More
by NGUNKO
Verified CustomerEmployees Worked With
April 19, 2025
Cason was friendly, knowledgeable, and fair with no pressure sales. They treated us respectfully and made the experience pleasant. pressure sales. They treated us respectfully and made the experience pleasant. More
by dralex
Employees Worked With
April 19, 2025
The service has been very helpful and efficient. Scott has been great! My car has been a reliable and comfortable vehicle for many years. Scott has been great! My car has been a reliable and comfortable vehicle for many years. More
by terrencemary
Employees Worked With
April 18, 2025
Friendly and professional staff but oil change service took too long! It took 2 hours. took too long! It took 2 hours. More
by Rola_harms
Employees Worked With
April 18, 2025
Always get the best deals in Richardson, I’d driver there anyday for my savings. anyday for my savings. More
by kmillerproduction
Employees Worked With
April 18, 2025
great service at courtesy nissan ,fast,friendly,and they explained everything clearly.highly recommend them for car maintenance. explained everything clearly.highly recommend them for car maintenance. More
by edwinduncan22
Employees Worked With
April 18, 2025
Excellent services , good take , very humble with customer If any thing wrong before time , they inform to the customers they are Professional. customer If any thing wrong before time , they inform to the customers they are Professional. More
by klm786@ymail.com
April 18, 2025
Too much to list. In a nutshell, their Courtesy Nissan Promise is not accurate at all!! In a nutshell, their Courtesy Nissan Promise is not accurate at all!! More
by eversley69
Employees Worked With
Other Employees :
Khalid was the most upfront salesperson!
April 18, 2025
Great services and the staff was 100% on answering my questions. Drove out with a 2025 Nissan Sentry. questions. Drove out with a 2025 Nissan Sentry. More
by krkcgr
April 18, 2025
Courtesy Nissan is fortunate to have Shauna on their team. Excellent communication with minimal wait time. team. Excellent communication with minimal wait time. More
by nbennett001
Employees Worked With
