Courtesy Kia of Brandon

I was satisfied with the dealership right up until the end. In the beginning the service was great, my sales rep was nice and wanted to help. The only reason I am dissatisfied with the this dealership is end. In the beginning the service was great, my sales rep was nice and wanted to help. The only reason I am dissatisfied with the this dealership is because after signing the papers my sales rep brought the vehicle up front for me to drive home and the electronic driver seat wouldnt move back or forward. So, I had to wait for a ride to come and drive my new car home. After I signed the papers I didnt receive any help from anyone at the dealership I was left out in the cold (literally). This is the 3rd vehicle I have bought from this company and it will be my last. I will NEVER EVER buy another vehicle from this company and I wont recommend it to anyone. More

Tommy was the best of the best......his dedication to his craft is obvious. Anyone who wants a good deal and great customer service should see Tommy!!!!! craft is obvious. Anyone who wants a good deal and great customer service should see Tommy!!!!! More

The reps at courtesy kia ensured satisfaction and worked well to ensure our business. Never did we feel pressured and we were given a great deal on our new sorento. Very happy with the dealership and the ve well to ensure our business. Never did we feel pressured and we were given a great deal on our new sorento. Very happy with the dealership and the vehicle More

Excellent service they really tried hard to meet my requirements. My salesmen did an excellent job answering all of my questions. I will reccommend him to my friends. requirements. My salesmen did an excellent job answering all of my questions. I will reccommend him to my friends. More

I actually only went in to look......I had been thinking about "maybe" purchasing a new car....I was greeted by Brett and asked what I was interested in....he was very helpful and very courteous...he seeme about "maybe" purchasing a new car....I was greeted by Brett and asked what I was interested in....he was very helpful and very courteous...he seemed to be very knowledgeable of the product...I have been a Kia customer for several years, first purchasing a used Kia Sportage and then purchasing a new Kia Sportage.....I was a Sportage lover until this last time when I purchased a Sorento.... and know they stand behind their product....Brett took the time to familiarize me with features of the car and was very helpful.....and that was after giving me a GREAT deal on the SUV.......I would recommend his services to anyone....Thank You Brett for taking the time to be my salesperson. More

Great service. I would recommend anyone to this dealership. They worked out a great deal for me and I could not of found it anywhere else! dealership. They worked out a great deal for me and I could not of found it anywhere else! More

The day I bought that car everyone was very nice, Sam was great! Then I have to treat woth Lopez (financial) and recieve calls from him and from eric Clark, those two people are very rude and dont know about great! Then I have to treat woth Lopez (financial) and recieve calls from him and from eric Clark, those two people are very rude and dont know about customer service. I send some documents that was missing to Lopez and NEVER gave it to the right person, Clark called me said that hes a supervisor overthere (not sure)and I told him to ask Lopez for the documents and he said that he dont have to ask Lopez for the documents and that he dont care....what a great supervisor that has no contact with his employees?? I really Dont recommend this dealer... I dont return the car because is my credit and they dont care about it but the only person that has sense of cust serv and is very nice is Sam. More

We were greeted as soon as we arrived after describing what kind of vehicle we were in the market for they showed us all options that were our price range and worked with us to keep our payments in our ra what kind of vehicle we were in the market for they showed us all options that were our price range and worked with us to keep our payments in our range they were very polite and friendly as well More

Sam was amazing! It was my husbands and my first car that we purchased together and Sam made it flawless. We had a set price and expectations and Sam made it happen, WITHOUT sitting painfully in a small that we purchased together and Sam made it flawless. We had a set price and expectations and Sam made it happen, WITHOUT sitting painfully in a small office for several hours waiting to see if it could happen. We had several choices in mind and Sam made it so easy to pick what was right for us. No matter if Sam was at Kia or not I would follow him when I buy my next car! More

The customer service is the best we have experienced with dealerships. If for some reason Sam Rager went to another dealership rather it was Kia or not we would follow, he is that great! Our Finance person dealerships. If for some reason Sam Rager went to another dealership rather it was Kia or not we would follow, he is that great! Our Finance person was just as good! Very unexpected. Thank you. More