Courtesy Kia of Brandon
Tampa, FL
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This was the best buying experience for anew car. Brett was awesome, he wasnt your usual car salesman...gave us Iinfo on the car and went thru all the features ect, and we came to a good price easily. T was awesome, he wasnt your usual car salesman...gave us Iinfo on the car and went thru all the features ect, and we came to a good price easily. The whole day was awesome.we left very happy with the new kia soul..a+++++ More
This was my first experience purchasing a brand new car. Needless to say I was extremely nervous and after the test drive I went home without talking about or seeing numbers. I think that Rich sensed this Needless to say I was extremely nervous and after the test drive I went home without talking about or seeing numbers. I think that Rich sensed this about me and was very patient and informative about all of the vehicles that KIA had to offer, not just the Soul that I drove. He was never pushy and I never felt pressured. He did introduce me to Josh Sheppard before I left and they both made me feel welcome. After spending the weekend thinking, calculating, and researching the Soul, I still had not come to a decision. I went to work on Monday deciding to keep my car and not buy a new one yet. During the day I received many calls from the dealership asking me if my experience was pleasant and if my salesman was courteous and if I had any questions. At the end of the day I decided to go back to the dealership and see what they could offer me because I really liked the car and the employees made me feel welcome. I did purchase my first brand new car that day and the staff at Courtesy KIA made this experience easy and pleasant. This is a company that really exhibits what is lacking these days and that is Customer Service! More
I like that Richard was a straight shooter from the get go. I want to thank all the other salesmen that were involved in the finial sale of our new Kia Forte they did a wonderful job. We will spread the wo go. I want to thank all the other salesmen that were involved in the finial sale of our new Kia Forte they did a wonderful job. We will spread the word to all family and friends about your great deals and services you provided. And I will be back in the furture to purchse a new Kia. Thank you Richard Mayer and all Kia employes... More
I was satisfied with the dealership right up until the end. In the beginning the service was great, my sales rep was nice and wanted to help. The only reason I am dissatisfied with the this dealership is end. In the beginning the service was great, my sales rep was nice and wanted to help. The only reason I am dissatisfied with the this dealership is because after signing the papers my sales rep brought the vehicle up front for me to drive home and the electronic driver seat wouldnt move back or forward. So, I had to wait for a ride to come and drive my new car home. After I signed the papers I didnt receive any help from anyone at the dealership I was left out in the cold (literally). This is the 3rd vehicle I have bought from this company and it will be my last. I will NEVER EVER buy another vehicle from this company and I wont recommend it to anyone. More
The reps at courtesy kia ensured satisfaction and worked well to ensure our business. Never did we feel pressured and we were given a great deal on our new sorento. Very happy with the dealership and the ve well to ensure our business. Never did we feel pressured and we were given a great deal on our new sorento. Very happy with the dealership and the vehicle More
Excellent service they really tried hard to meet my requirements. My salesmen did an excellent job answering all of my questions. I will reccommend him to my friends. requirements. My salesmen did an excellent job answering all of my questions. I will reccommend him to my friends. More
I actually only went in to look......I had been thinking about "maybe" purchasing a new car....I was greeted by Brett and asked what I was interested in....he was very helpful and very courteous...he seeme about "maybe" purchasing a new car....I was greeted by Brett and asked what I was interested in....he was very helpful and very courteous...he seemed to be very knowledgeable of the product...I have been a Kia customer for several years, first purchasing a used Kia Sportage and then purchasing a new Kia Sportage.....I was a Sportage lover until this last time when I purchased a Sorento.... and know they stand behind their product....Brett took the time to familiarize me with features of the car and was very helpful.....and that was after giving me a GREAT deal on the SUV.......I would recommend his services to anyone....Thank You Brett for taking the time to be my salesperson. More
The day I bought that car everyone was very nice, Sam was great! Then I have to treat woth Lopez (financial) and recieve calls from him and from eric Clark, those two people are very rude and dont know about great! Then I have to treat woth Lopez (financial) and recieve calls from him and from eric Clark, those two people are very rude and dont know about customer service. I send some documents that was missing to Lopez and NEVER gave it to the right person, Clark called me said that hes a supervisor overthere (not sure)and I told him to ask Lopez for the documents and he said that he dont have to ask Lopez for the documents and that he dont care....what a great supervisor that has no contact with his employees?? I really Dont recommend this dealer... I dont return the car because is my credit and they dont care about it but the only person that has sense of cust serv and is very nice is Sam. More

