
Courtesy Kia of Brandon
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 953 reviews
Steve Doyle was the main reason for my giving the Steve Doyle was the main reason for my giving the dealership the highest rating. Steve went out of his way to pick me up at the Amtrack station Steve Doyle was the main reason for my giving the dealership the highest rating. Steve went out of his way to pick me up at the Amtrack station. He guided me thru the introduction process and showed me the features of the Sorento which I had selected. He nicely tolerated a follow up question I had in refrence to the pricing. I am now totaly satisfied with the way he and his associates handled the process. Sincerely; Arnold A. Berger More
I bought a used car from courtesy of Kia at Brandon. The sales representative was very helpful and friendly. There was a bad sensor but and the representative got it fixed within the time frame. I would giv sales representative was very helpful and friendly. There was a bad sensor but and the representative got it fixed within the time frame. I would give him 5/5. Overall the environment was very cordially and it was a satisfactory buy. More
On 1/6/12 we test drove a Kia Optima with Nathan. He was extremely personable and not pushy at all. The next day, after looking at some others cars, we called Nathan and asked he would give us the same dea extremely personable and not pushy at all. The next day, after looking at some others cars, we called Nathan and asked he would give us the same deal as another Kia dealer 100+ miles away. In 10 minutes he called back and said his manager would match the deal. The whole process, from confirming the structure of the deal to meeting with the finance manager took no more than 3 hours. We are thrilled with the car, price and friendly service. We highly recommend Nathan, who is new to the car business, but has exceptional interpersonal skills. More
I wanted to take a moment to Thank Tommy Whelan for his Professional yet extremely Personal manner in which my family and I were treated during the purchase of my Optima. It is refreshing to know that ther Professional yet extremely Personal manner in which my family and I were treated during the purchase of my Optima. It is refreshing to know that there are still individuals like Tommy that demonstrate the qualities of a TRUE professional and takes pride in doing business with a level of respect from years gone by. Thank you Michael A. Gonzalez More
Everyone was very patient and kind with assisting me in buying my first new car. Answered any and all of my lengthy questions and concerns. buying my first new car. Answered any and all of my lengthy questions and concerns. More
This car buying experience has been the most enjoyable of my entire life. I didn't even feel like I was at a dealership....at least not the kind I've been to in the past. I saw the car I've been hunting for my entire life. I didn't even feel like I was at a dealership....at least not the kind I've been to in the past. I saw the car I've been hunting for on their website, called to make sure the information was current and in under 3 hours (with part of that including dinner) I drove off in my new car. I can't remember them ever once saying "no". The entire procedure was so great I want to do it again. Thank you so much Star. Please thank everyone there that made it happen for me. I'm sure I'm only one of your many VERY THANKFUL CUSTOMERS, Mike Beard More
Steve was a joy to work with, He did what it took to get my wife her dream car He took the time to answer all her questions will use him again Thank You my wife her dream car He took the time to answer all her questions will use him again Thank You More
Tommy, Just wanted to thank you again for all you did Tommy, Just wanted to thank you again for all you did for us. I have to say you are the nicest salesman I have ever met. We live in Nokomis and d Tommy, Just wanted to thank you again for all you did for us. I have to say you are the nicest salesman I have ever met. We live in Nokomis and drove all the way to Brandon because our local dealership didn't seem interested in selling us a car. Also, wanted to thank you again for sending us the remote we left in our trade in. We have been enjoying the KIA. We just love everything about it, so far. We would highly recommend the dealership and the KIA's to anyone who is interested in a new car. Don't remember getting a call or survey about the dealership and our experience with it. We wanted to make sure you get all 10's and if there was a higher number we would give it to you!!!! Thanks again, Sincerely, Ken and Mary More
I had worked with Star by phone and internet and had everything in process to buy from Courtesy Kia of Brandon and made an appointment with Star for noon on a Saturday. As soon as I arrived she seemed everything in process to buy from Courtesy Kia of Brandon and made an appointment with Star for noon on a Saturday. As soon as I arrived she seemed impersonable and as the day went on she got rude. It is stressful to find the car that you want to invest in and to add to it, deal with a rude sales rep. At about 3:00 pm I was determined that I wanted a car from Courtesy of Palm Harbor. At 3:30 pm, Star said she was headed to Palm Harbor to get my car and directed me to eat and shop in the Brandon area and she would call me when she arrived back in Brandon with the car. I got back to the Brandon dealership at 5:30 pm and found Star wandering the lot. I asked her where my car was and she replied she was unsure. I marched to the finance department to hear that a guy, not Star, was headed to the Palm Harbor lot and was supposably stranded on a side road I have never heard of before and I know the entire Tampa Bay area. It was now 6:30 pm and I decided that I was going to Palm Harbor myself. It took 45 mins to get there. Courtesy of Palm Harbor confirmed that noone was on there way to come get the car. WHAT?!?! I sat at the Brandon dealership for 6 1/2 hours and got NOTHING accomplished besides rude service and LIES!!!! I would not recommend Star Rueth or the Brandon dealership. I got everything accomplished at Courtesy of Palm Harbor in 1 hour. More
Buying a car has never been a great experience. Tommy Whelan made the experience this time a pleasure. My wife and I told Tommy what we were looking for and the trade we were making. Tommy made it happen Whelan made the experience this time a pleasure. My wife and I told Tommy what we were looking for and the trade we were making. Tommy made it happen with no pressure and pleasently presented himself each time we visited. We bought a Kia from Tommy. More