Courtesy Kia of Brandon

I started looking for a new Kia Sorento at local dealers, but with my first choice I felt like the salesman there was not really interested in compromising on anything. The salesperson at the next dealer nea but with my first choice I felt like the salesman there was not really interested in compromising on anything. The salesperson at the next dealer near my town was helpful and friendly, but just couldn't find what I was looking for. I called Tommy Whelan at Courtesy Kia and it was the best experience I've ever had when buying a car. I told him what I was looking for and gave him an idea of my budget. He said he would see what he could do, then called me back a short time later with exactly what I was looking for much closer to my stated budget than anyone else had come (the first salesman tried to sell me a Sorento with less options and a smaller engine for about $2000 more). Needless to say I was a little wary because it sounded so good and was so easy in comparison to dealing with the other dealerships, but decided that we would give it a try. From the moment we pulled up in the parking lot, we were greeted with top-notch customer service. Every question we had was answered in a no-pressure and friendly manner, and there were no bait-and-switch tactics, either. The exact vehicle Tommy quoted over the phone was presented upon my arrival. I can't say enough nice things about the folks at Courtesy Kia, especially Tommy. More

This was the easiest, most enjoyable car buying experience I have EVER had. Star was professional, kind, honest, and had the deal we discussed on the phone ready for us when we walked in the door. experience I have EVER had. Star was professional, kind, honest, and had the deal we discussed on the phone ready for us when we walked in the door. We were in and out of the dealership as quickly as possible, something I greatly appreciated! More

this is the best experience ive ever had at a dealership. the people where wonderful. i enjoyed every minute there . john williams and william simms where spectactular. the best salesmen ive ever met . ill r the people where wonderful. i enjoyed every minute there . john williams and william simms where spectactular. the best salesmen ive ever met . ill recommend them and this dealership to all. cant wait to visit again .they are deffinately my new friends. god bless to all at cortesy kia in brandon fl. sandy brown More

this was the most comfortable and thorough transaction,that I have had ina long time. Willaim was very polite,Professional, patient and accurate on all quotes he gave to me. He also was ver transaction,that I have had ina long time. Willaim was very polite,Professional, patient and accurate on all quotes he gave to me. He also was very calm in dealing with my irrate boyfriend!!! lol I really appreciated someone to take their time and make sure that I was aware of all the avenues I could explore before buying my car. I really think he should be nominated the employee of the month!! he worked really hard to ensure that all was well with me to the end. Thanks again Kia Dearership and I will be referring others to you. yvonne pendleton More

I came in and asked for the most savvy salesperson who would not BS me and I did. Stephen was straightforward and honest with me. I appreciate his help on obtaining a brand new car. Thanks a lot Stephen!! would not BS me and I did. Stephen was straightforward and honest with me. I appreciate his help on obtaining a brand new car. Thanks a lot Stephen!! More

I own three Kia's and did not have an awesome experience I own three Kia's and did not have an awesome experience when purchasing them. I remember feeling emotionally drained after the salesmen finish I own three Kia's and did not have an awesome experience when purchasing them. I remember feeling emotionally drained after the salesmen finished with me. As such, I was a tad bit concerned when I took my sister down to look into purchasing her first Kia. Boy was I surprised, we hit the jackpot with Josh!! This young man had the patience of Job and was so incredibly kind and real that he made the whole experience fun. Josh has this unique sincerity that even if he was selling land over a nuclear waste site you would absolutely trust him. I cannot say enough positive things about Josh. I absolutely would request him on any sales transaction I or any of my friends/family would have with Kia....and if he left Kia I would be more then tempted to change the make of the vehicle I purchased. I certainly think that he is a very rare breed and if you want a positive car buying experience go to Josh! More

I needed a larger vehicle for my family and was hesitant to search for the Dodge Durango I wanted... Josh offered to help me find one and there was one on his lot... within 24 hours of me contacting him I w to search for the Dodge Durango I wanted... Josh offered to help me find one and there was one on his lot... within 24 hours of me contacting him I was in the exact vehicle I intended to purchase. Josh and Beau were patient, kind and helpful with our needs and worked with us getting into something taking into consideration our need to rebuild our credit history. At the same time, my boyfriend wanted a new vehicle and ended up driving a vehicle that met all of his desires off the lot on the same day... Josh met my NEEDS and my boyfriend's WANTS... all at the same time! Thanks so much! As a firm believer in relationship marketing I would refer Josh to anyone I know that has any vehicle wants OR needs! Thanks so much! More

My wife and I went to Courtesy Kia of Brandon just before lunch to look at a Kia Soul. The salesman, Robert Leach showed us the Soul's they had on the lot and explained the features in the different trim li lunch to look at a Kia Soul. The salesman, Robert Leach showed us the Soul's they had on the lot and explained the features in the different trim lines. We found a Soul we liked and took it for a test drive and got a quote on its cost including the value of our trade in. We left the dealership to look at other cars. We had time to review their offer and compare the vehicle to other makes. We found their offer to be fair and the Soul to be the car we were looking for. This was a very pleasant car buying experience. More

This is our fourth car we purchased from Courtesy KIA of Brandon, one less than a year ago. In the past we have not had good experiences when purchasing autos. Last March we had an excellent experience pu Brandon, one less than a year ago. In the past we have not had good experiences when purchasing autos. Last March we had an excellent experience purchasing a new Optima. Today we purchased a new Soul and were even happier than previously. Sam Rager was our salesman, and he is outstanding. We told him what we needed for a car and financially. I appreciate going to a dealership and simply working out the details without playing back and forth games. The sales managers were excellent and we were extremely pleased with the finance officer. In spite of the rain, we had an amazing experience. I look forward to retirement in the future and purchasing our retirement vehicle from KIA of Brandon. More

It all started great... Excellent sales person, not so good finance person. Perhaps the timing was not right for the purchase, since it is not the end of the month. But, once the finance person was expose good finance person. Perhaps the timing was not right for the purchase, since it is not the end of the month. But, once the finance person was exposed and his awful numbers were revealed, he would not budge. He did not wanted to provide the out-the-door prices, nor he will admit that his numbers for the trade-in were way low.... So buyers.... BE AWARE....your vehicle is not always worth what the dealer says... that's how they make their money...by low-balling the price of your trade-in. More