Courtesy Kia of Brandon

My !st Service with Kia I will like to let you know that Mr. Robby Giovanetti was very friendly and very respectful. I live 1hour from you dealer but I will definitely conti I will like to let you know that Mr. Robby Giovanetti was very friendly and very respectful. I live 1hour from you dealer but I will definitely continue taking my car for service just for outstanding service. Number 1 KIA in Florida Jezreel Padilla More

Awesome Everyone at kia was so helpful and pleasant .our salesmen John was amazing from getting me my brand new red kia to helping with my insurance.And Natha Everyone at kia was so helpful and pleasant .our salesmen John was amazing from getting me my brand new red kia to helping with my insurance.And Nathan was great too. More

Great Buying Experience! Purchased a Kia Sorento at Kia / Brandon, Florida. Our salesman, Christian, was very helpful n knowledgeable during buying process! Thank u Christian! Purchased a Kia Sorento at Kia / Brandon, Florida. Our salesman, Christian, was very helpful n knowledgeable during buying process! Thank u Christian! Finance was a breeze- Thank u Finance Department! Aurora Hansen More

Worse dealership I have ever stepped foot in! If your’e shopping for a car PLEASE do your own research and look at all of the ratings posted on Edmund’s, CarRater and BBB (17 Complaints.) The If your’e shopping for a car PLEASE do your own research and look at all of the ratings posted on Edmund’s, CarRater and BBB (17 Complaints.) The following is based on my experience in trying to purchase a 2017 Sportage EX for my wife. Worse dealership I have ever stepped foot in! The sales department is inept as they did not honor the deal we had agreed upon the day before driving up. The sales department and finance department are at a complete disconnect. In my honest opinion, I would not recommend working with this Kia dealership and would encourage you to shop elsewhere. We worked with Brett Stanley for a couple of months as we went from thinking of buying a car to actually buying on one…a 2017 Sportage EX. My wife completed an online credit application as requested. After much going back and forth on Saturday, November 12th we settled on an out the door price of $25,526.52 which resulted in monthly payment of $350 for 75 months with $3k down. I was very clear since my very first communications with Brett that I would not be making the 230 mile/ 4 hour drive up to the dealership until everything was settled upon. He understood my request and asked me to drive up, WE HAD A DEAL. When we arrived at the dealer we test drove the car we had been negotiating on, and proceeded with the paperwork. Sadly, we did not take delivery of the car. After receiving confirmation from Brett that all was okay to proceed the deal fell through for their lack of delivering of what they stated, #1. Brett did not honor the deal that was agreed upon due to his failure to review the paperwork before our drive up. Once we got over the first hurdle or problem we re-negotiated the deal, reluctantly as based on principle a deal is a deal. #2. The finance person we were working with said that no worries as “I will force them to accept the deal” “the system saids you’re okay so I just need to talk with the right person” “we place more than 30 deals a month with them, I don’t agree with this buyer” and then the finance director showed up and just pissed me off with his arrogance and dismissive demeanor as his dealership had messed up. More

Amazing! I have bought cars from many dealerships. Courtesy Kia of Brandon is by far the best one I have worked with! Everyone is so friendly and nice!!! I have bought cars from many dealerships. Courtesy Kia of Brandon is by far the best one I have worked with! Everyone is so friendly and nice!!! More

A Difficult Experience I've purchased many new cars elsewhere and this dealership has not been a pleasant experience for me. The internet prices are deceptive - add about $ I've purchased many new cars elsewhere and this dealership has not been a pleasant experience for me. The internet prices are deceptive - add about $3k to the online price and then add $1895 to every car for dealer installed options. I had difficulty getting after sale commitments resolved and unfortunately had to resort to negative social media to get the job done. Thank you Andrew and Brett for resolving the situation. More

New car for my daughter! I went to Courtesy Kia looking for a new car for my college age daughter - something with a bit more space so I was no longer the moving van for her s I went to Courtesy Kia looking for a new car for my college age daughter - something with a bit more space so I was no longer the moving van for her stuff. Jason helped me understand the differences between the various models on the lot. He really knows his stuff! I decided on the 2014 Kia Soul as it gave me everything I wanted for a price that was much better on my wallet. Then they beat the financing package from my bank saving me even more money. This is my first Kia and my first time to a Courtesy dealership. Jason and the entire experience exemplified the name - I will be back! More

With the awesome help from Andriy, Brett, and Robert Leach My daughter and I walked into Courtesy Kia just to look and because of Andriy's patience and care I walked out with the car I wanted and was looking f My daughter and I walked into Courtesy Kia just to look and because of Andriy's patience and care I walked out with the car I wanted and was looking for without any sales pressure at all! Andriy helped me get what I wanted and not what most car sale lots want you to have...Robert Leach did an amazing job with all his knowledge to seal the deal! You guys feel like family now! Thanks for your awesome team work!!! More

Amazon experience Sales person Melissa was extremely helpful and very knowledgeable. After a few bad experience at other KIA's dealership I finally found the # 1 KIA (B Sales person Melissa was extremely helpful and very knowledgeable. After a few bad experience at other KIA's dealership I finally found the # 1 KIA (Brandon) in the State of Florida. Melissa was the best salesperson we have ever ever experienced. Her overall personality professionalism honestly, and respect of the customer was a total class act, she was helpful from the beginning until the end. You have gained loyal customer with us and my family. FYI I loved the Christians music that you had in the showroom. Jezreel and Rafael Padilla Lutz Florida More

Best Buying Experience! Best purchase experience I have ever had. I highly recommend Alister Loblack as your Sales Rep. Alister thank you for your patience and for not making Best purchase experience I have ever had. I highly recommend Alister Loblack as your Sales Rep. Alister thank you for your patience and for not making me feel pressured. You truly went above and beyond to get me the best deal. More