Courtesy Kia of Brandon

Best dealership to work with. Byron and Frank made miracles happen. Second car bough from my from here and won’t choose another dealership in the area. miracles happen. Second car bough from my from here and won’t choose another dealership in the area. More

Everyone was patient and answered all of my questions to my satisfaction. I appreciated the attention to detail provided with the level of customer service. Frank was exceptional in handling the sale! my satisfaction. I appreciated the attention to detail provided with the level of customer service. Frank was exceptional in handling the sale! More

Frank was very professional friendly. He especially made my mother-in-law and father-in-law feel very comfortable. They are very pleased with the purchase and we will be purchasing all our key is through co my mother-in-law and father-in-law feel very comfortable. They are very pleased with the purchase and we will be purchasing all our key is through courtesy of Brandon More

Frank Fahda is the nicest most professional guy I've ever dealt with at a dealership. Ask for him if you go to Courtesy Kia. dealt with at a dealership. Ask for him if you go to Courtesy Kia. More

Frank was the only person that made me feel like a valued customer. My experience at the dealership wasn’t good and there was several issues with my vehicle. Very serious issues. He made sure that every issu customer. My experience at the dealership wasn’t good and there was several issues with my vehicle. Very serious issues. He made sure that every issue was addressed and took the time to ensure that it was done right. He worked with my busy schedule and always communicated status. In my opinion, he is the BEST salesman on the floor. I would never go back to Kia if it wasn’t for Frank. More

Frank is the best dealer I have ever had, he explained all the details of my new SUV. I would recommend Frank to my friends. all the details of my new SUV. I would recommend Frank to my friends. More

Frank Fahda is such a great sales person. He was very helpful and considerate of what I wanted. They truly have excellent customer service at the Courtesy Kia of Brandon dealership. helpful and considerate of what I wanted. They truly have excellent customer service at the Courtesy Kia of Brandon dealership. More

Frank made me aware of all the special features in the new Kia Niro.. He explained to me how to use them.. Everything he told me was necessary to know. While with th he finance rep, his flow on the pap new Kia Niro.. He explained to me how to use them.. Everything he told me was necessary to know. While with th he finance rep, his flow on the paper work was smooth and he explained what I was signing. More

Very bad experience with my initial sales person (Rob) when I purchased the vehicle. The car was very dirty inside and had a canister of REFRIGERANT (RI34A) stuck under the seat, so the seat wouldn’t com when I purchased the vehicle. The car was very dirty inside and had a canister of REFRIGERANT (RI34A) stuck under the seat, so the seat wouldn’t come down. The refrigerant was found when loading my groceries and we couldn’t put the seat down. We pressed firmly and could hear that something was lodged in there. Metal hitting metal. Luckily, we were able to find it before the canister was punctured, releasing TOXIC Chemicals!! The canister could have also potentially burst over a period of time after sitting in the hot vehicle. This was a very serious issue and the sales manager just apologized and sent m away. When we discovered the canister, we also found items under the seat from the previous owner. (Trash and French fries!) There was also a HUGE spill on the carpet under the second row seat. DISGUSTING! Thanks, Frank was ESPECIALLY helpful. He made me feel like he cared about the situation and wanted to correct it. He made sure the detail was taken care of. He also took care of other things that should’ve been handled at the initial purchase. ( 2nd key, manual and issues with the registration) I would not come back to this dealership ever again. However, if I had no choice, I would only deal with Frank. He cares. He treats you like you are a valued customer and listens. Rob and manager wouldn’t even get out of their chair. My family was put in serious danger and this dealership was responsible. Unfortunately, the employees do not address these serious issues in the appropriate manner. Frank was the only person that understood the severity. He’s the ONLY reason that o didn’t contact my lawyer! More

Great service and price. Frank was great and showed us everything our new telluride had as options. This is the second car we have bought there. Thanks. everything our new telluride had as options. This is the second car we have bought there. Thanks. More