Courtesy Kia of Brandon

Brandon (Service Advisor)was very helpful! He tells you everything you need to know upfront, keeps you updated on the status of your vehicle and gets you in and out! I would definitely recomme He tells you everything you need to know upfront, keeps you updated on the status of your vehicle and gets you in and out! I would definitely recommend him to other people. More

Staff is friendly and customer service is great. Work is done in a timely manner Work is done in a timely manner More

I like that the employees are knowledgeable,with courteous and show respect for customers at all times courteous and show respect for customers at all times More

Great service from Frank. He made this process almost painless. Would come back to this dealership again. He made this process almost painless. Would come back to this dealership again. More

Their online coupons makes things affordable for me. The employee's are quick, accurate and friendly. The employee's are quick, accurate and friendly. More

Would have been a 5 but it took over 5 hours. Brandon the service agent was great. Brandon the service agent was great. More

It’s is a very good place to go two they are very nice and courteous and courteous More

My car is working beautifully and Eric did a great job with my service.Thanks everyone, especially the mechanic! with my service.Thanks everyone, especially the mechanic! More

Service is terrible. I dropped my car off for an oil change and checkup and they said I needed a new battery, which cost $315. The total bill was $690. I had asked for a I dropped my car off for an oil change and checkup and they said I needed a new battery, which cost $315. The total bill was $690. I had asked for a repair of one item, and that was not repaired at all. I received, in the mail, a USB drive to update my entertainment system. I spent 8 hours, following the instructions explicitly, only to have the error message, that the file was corrupted. I lost the entire entertainment system. I called the number that came with the USB, and they told me to go online and download the update myself. I did, and I got most of it back, but no voice-operated navigation. The Service Dept just threw their hands up, and gave the the same xxxx number to call, that I had called to be told to do it myself. I have a 2021 Kia Telluride with no voice command options, which I paid for. Nobody, at Courtesy Kia or online has any idea how to resolve this issue. I'd steer clear. Oh, this is the only time I went to the service department and have not been bombarded for requests to rate the service visit! hmmm. More