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Courtesy Kia of Brandon

Tampa, FL

4.6
822 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 822 reviews

November 22, 2024

Requested work not performed. Long wait time for a simple oil change. Vehicle returned with unclean windows. More

by Larry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
November 22, 2024

During this visit, my car was not vacuumed and I still had the same issue as when I brought the car in. They stated they test drove it in did not see a problem, but I did state that the car intermittently More

by seantherm1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rees
November 21, 2024

They were very courteous. The mechanics were knowledgeable, and took the time to get it fixed More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
November 21, 2024

Eloy Mercedes really helped me out in finding the car I wanted. Especially with the helpful discounts that were associated with the car I was purchasing. He took the time to walk me through the process and More

by Papple1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eloy Mercedes
November 21, 2024

Overall I love this dealership. The service department is efficiently run with few hiccups. Bravo More

by maltese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 20, 2024

I’m a Kia customer doing business with them for a many years never fail… More

by melendez6901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
November 17, 2024

Excellent customer service, care, and support, thanks to everyone who helped in getting my car More

by inwoodf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
November 17, 2024

Service department personnel has next man up mentality when the customer’s previous service person not available. More

by Dennis Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 17, 2024

I needed some work done on my vehicle & was a little nervous because recently I have some hearing loss. Ashley is incredible! I was able to text her throughout the whole process and she informed me abou More

by Cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
November 17, 2024

I did request that they change my REAR windshield wiper, but they replaced my FRONT ones which actually were not that old! And of course was charged for that! More

by jeannek19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Edwards
Nov 19, 2024 -

Courtesy Kia of Brandon responded

Jeanne, Thank you for your feedback. We understand how frustrating this experience must have been, and we apologize for not meeting expectations. Clear communication and attention to detail are essential, especially when handling specific requests. We're sorry to hear that your initial request of replacing your rear windshield wiper was not addressed, leading to an unnecessary service and charge. We would like to speak with you further about this experience and hopefully restore your faith in us. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

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