
Courtesy Kia of Brandon
Tampa, FL
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Waited 3. 5 hours for the 15,000 miles service to be completed, that I had an appointment for. When the tires were rotated, they didn't check tire pressure and 5 hours for the 15,000 miles service to be completed, that I had an appointment for. When the tires were rotated, they didn't check tire pressure and the pressure was low on several tires - a couple days later the low pressure warning came on. The car wasn't vacuumed or windshield cleaned. No better than JiffyLube and way more expensive with 4x the wait time. More
This dealership gives me so much unnecessary stress. If anything can go wrong, it will and the dealership will try to make it right and act like they’re doing you a favor. The staff are so rude to each If anything can go wrong, it will and the dealership will try to make it right and act like they’re doing you a favor. The staff are so rude to each other, put customers in the middle of disagreements, and leave trash in my car every time. I’ve had to come back repeatedly for the same issues. I have to double check everything they recommend service-wise because they maintain incorrect records and recommend unnecessary services. If I hadn’t questioned every item they recommend, I would be out a lot of money, time, and stress. Cannot express how much of a headache this dealership is every single time. More
Bought my Kia here and all my service is done here! Recommend them 100%!!! Salesman was very professional and I feel more comfortable having my Kia serviced here!!! Recommend them 100%!!! Salesman was very professional and I feel more comfortable having my Kia serviced here!!! More
Jerry provided exceptional service and was incredibly helpful throughout my visit. The entire facility was spotless, and the staff were welcoming, professional, and genuinely kind. A great experience ove helpful throughout my visit. The entire facility was spotless, and the staff were welcoming, professional, and genuinely kind. A great experience overall! More
I was working with Rosa and she had a vacation planned and was handed off to Victor. Smoothest transition I’ve ever had. This is hands down the best dealership in America. This is my second Kia and I will and was handed off to Victor. Smoothest transition I’ve ever had. This is hands down the best dealership in America. This is my second Kia and I will never buy another brand. Kia for life. More
My visit on Saturday was great my service person was wonderful he explained my do's and needs for the things that I have to do for my vehicle as a woman we really don't know much about cars but Brad Cle wonderful he explained my do's and needs for the things that I have to do for my vehicle as a woman we really don't know much about cars but Brad Clement explained it so wonderful,Thank you Brad More
Everyone was incredibly friendly, helpful and knowledgeable. Our needs were all taken care of. Our salesman Dave Andreiw “the bald guy” was so impressive, we would never want to deal with anyone knowledgeable. Our needs were all taken care of. Our salesman Dave Andreiw “the bald guy” was so impressive, we would never want to deal with anyone else. His patience, demeanor and dedication to making us happy was so obviously paramount to him. We walked out with a new car and a new friend. That has NEVER happened to us at any dealership ever! More