Back

Courtesy Jeep - Service Center

Mesa, AZ

4.7
156 Reviews

156 Reviews of Courtesy Jeep - Service Center

Sort by
September 01, 2019

Oil change appointment Fast service. Chris was very helpful getting me in for oil change appointment even though they were super busy! I always bring my car to a mopar serv More

by Cargirl65!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Sep 03, 2019 -

Courtesy Jeep responded

Thank you so much for choosing Courtesy Jeep to service your vehicle! We appreciate your feedback as well as the 5 star review!

September 01, 2019

Making Appt, Shuttle Request & Lack Of Customer Svc, Jamie Kellerhall lacks initiative to research, Carter lacks communication skills and unwilling to research - both lack Customer Service. I miss Abrian More

by Azmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kellerhall & Josh Hopper , Carter Hudson
Sep 04, 2019 -

Courtesy Jeep responded

I am sorry to read about your experience, that is not the impression we wish our customers to have. Abrian is still here, just at the main Dodge store. Please feel free to reach out to me directly, I would like to learn more about what transpired. Best, Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com

August 15, 2019

Oil change 2 jeeps. When I dropped in to get an appointment for the oil change , they were very accommodating, in setting up appts for both jeeps. Once I brought the j More

by Genopizza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rattner
Aug 27, 2019 -

Courtesy Jeep responded

Thank you for leaving us a great review! We truly do appreciate it and hope to see you back again for your next oil change here at Courtesy Jeep!

August 06, 2019

Great help and a fair price. I needed a key fob programmed and Josh was helpful and fair. Price was the same as any locksmith and the attitude was much better. Thank you Josh Hopp More

by Joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hopper
Aug 14, 2019 -

Courtesy Jeep responded

Thank you for your review! We are happy to hear you had a great experience with our service team. Every customer deserves the "Courtesy Way!"

August 01, 2019

Professional an courteous They took me right in on my appointment time and explained all actions taken with a recommendation for additional items. Afterwards they reviewed futu More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 14, 2019 -

Courtesy Jeep responded

We strive to provide the best experience possible. It's great to hear you enjoyed your experience with us and we look forward to seeing you for your next service visit!

July 30, 2019

Excellent service I have had my Jeep serviced since buying it there in 2015. Always great service. Quick and reasonably priced. No complaints. Staff are professional an More

by Goggles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rattner, Josh Hopper, Carter Hudson
Aug 14, 2019 -

Courtesy Jeep responded

Thank you for choosing our Dealership to service your vehicle since the moment you bought it. We look forward to continue servicing your Jeep!

July 30, 2019

Great service Brendan was very courteous and helpful when I arrived without an appointment. I didn't know the Express Lane had been discontinued. He gave me an accu More

by SandraD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan
Aug 14, 2019 -

Courtesy Jeep responded

It's great to see Brendan was able to help out and assist you with making your experience great! We know it can be difficult with change, but we strive to always make it right with our customers because that's the "Courtesy Way!" Thank you for your review and we look forward to servicing you.

July 30, 2019

Gary Harris review of the Courtesy Jeep Service Center Josh Hopper and the Service Center team far exceeded my expectations and I'll be a customer as long as I own my Jeep Renegade (which will be a very ve More

by Gary & Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hopper
Aug 14, 2019 -

Courtesy Jeep responded

Thank you for sharing your story! We enjoyed working with you to provide a fantastic experience. The Courtesy team appreciates your business and looks forward to future services!

July 24, 2019

Exceeded Expectations Our 2017 Jeep wouldn’t start. I called the service department and was offered a same day appointment. When I arrived at the dealership I was greeted b More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter
Jul 26, 2019 -

Courtesy Jeep responded

Joe, thank you for your good review and positive feedback, we truly appreciate it. It is great to read that Carter took good care of you and provided a great experience. Thank you for choosing Courtesy and we look forward to seeing you again in the future. Best Regards, Jeremy Corrie Customer Relations

July 20, 2019

Recall repair completed successfully Called to schedule a recall repair and Josh was very helpful. He let me pick the day and offered me a variety of available times. He even gave me a fr More

by Debbie1956#1!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bleckler
Jul 23, 2019 -

Courtesy Jeep responded

Debbie, thank you for this great review. We work hard every day to make sure our valued customers receive exceptional service. It is great to see we were able to deliver for you. Josh is amazing and we will share this with him. Thank you for choosing Courtesy, we look forward to serving you again in the future. Best, Jeremy Corrie Customer Relations

...
15