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Courtesy Jeep - Service Center

Mesa, AZ

4.7
157 Reviews

157 Reviews of Courtesy Jeep - Service Center

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March 09, 2021

Had 2 minor issues with my recent used Jeep purchase which were handled with a quick response. Professional service staff. Service Mgr. Jamison Kellerhals. Thanks More

by hmunoz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Kellerhals
Mar 20, 2021 -

Courtesy Jeep responded

Happy to hear we were able to rectify and previous hiccups for you in a timely manner with our service department! We appreciate your feedback and look forward to help you in the future! Regards, Courtesy Chrysler Jeep Dodge Ram Superstition Springs

January 18, 2021

Such a pleasure to have a dealership that listens and makes your concerns feel valid. Richard is one of the best service advisors I have ever had. Keep up the great work! More

by Naperini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Small
Jan 30, 2021 -

Courtesy Jeep responded

Thank you for this wonderful review! Hearing that Richard was one of the best advisors you have ever had helps us know that we are achieving our number one goal of customer satisfaction! Thank you for choosing Courtesy, we appreciate your business! Best, Cher Warren Customer Relations

November 07, 2020

I can't say enough good things about Andre Hall at Courtesy Jeep in Mesa. He helped my Mom and I so much we are so happy with our recent purchase and lease. Andre happened to be at work on his day off More

by Aykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Hall
Nov 09, 2020 -

Courtesy Jeep responded

Aykia, Thank you for the uplifting review! I am pleased to hear that Andre was able to get you into a perfect new vehicle and provide you with a memorable experience! Congratulations on your new vehicle and welcome to the Courtesy family! Best, Cher Warren Customer Relations

October 05, 2020

I took my wife’s Jeep Liberty in to have the service 4 wheel drive indicator investigated. Initial investigation indicated an actuator motor was at fault. The actuator motor was replaced at significant co More

by LMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony (parts), Darrell Warren, Matt Brown
August 31, 2020

Always enjoy my experience at this dealership. I have been going to them for several years now with 2 different vehicles. Sales are no pressure and comfortable. Highly recommend ! More

by Cantaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Thayer
Sep 01, 2020 -

Courtesy Jeep responded

Cantaya, thank you for your positive review. We hope to earn your business again in the future. Best, Breana Walker Customer Relations

August 01, 2020

Excellent service and staff. Exceeded my expectations! I would definitely recommend this dealership. Sales staff and Express Lane Service team, all very friendly and helpful too More

by JAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown, Daniel Johnson
Aug 10, 2020 -

Courtesy Jeep responded

Thank you for the great review! Our goal is to provide exceptional service and I'm thrilled to see we could do that for you. We appreciate you choosing Courtesy and look forward to serving you again in the future. Best, Jeremy Corrie Customer Relations

July 13, 2020

Very professional. Everyone was Kind and The service was quick. Job well done. It was a great experience. The waiting room is very nice and everyone is very friendly and accommodating. More

by francesbachmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
8150 Daniel Johnson Service Advisor
Jul 24, 2020 -

Courtesy Jeep responded

Frances, thank you so much for the amazing 5-star review! We are so glad to hear you had an exceptional experience here at Courtesy. Thank you for choosing us! Best, Ariel Harmon Customer Relations

June 30, 2020

Bill wardingley was awesome! Took care of me start to finish! Such a pleasure to deal with this company. Prompt service. I will recommend this dealership. More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Bill wardingley
Jul 11, 2020 -

Courtesy Jeep responded

Laurie, Thank you for the great review and recommendation! Bill is one of our best and I was thrilled to see he took good care of you. We look forward to seeing you again in the future. Best Regards, Jeremy Corrie Customer Relations

June 05, 2020

The guys at Courtesy are great! They are always professional and provide top notch service. I am happy I chose to buy my first Jeep there. Very honest, and people of their word. More

by Kimberlee
Recommend Dealer
Yes
Employees Worked With
Frank, Darrell , Jeff Bonner
Jun 06, 2020 -

Courtesy Jeep responded

Thank you much for the amazing 5-star review! We are so happy that you had an exceptional experience here at Courtesy! We hope you continue to make Courtesy the dealership of your choice! Best, Ariel Harmon Customer Relations

May 06, 2020

Cody was very professional and knowledgeable and explained everything in detail. Very nice young man . Definitely would have him work on our cars in the future. Thank you Tom Plavic More

by thomas.plavic
Recommend Dealer
Yes
Employees Worked With
Cody Thayer
May 06, 2020 -

Courtesy Jeep responded

Thomas, Thank you so much for the 5-star review, We greatly appreciate you! I'm glad to hear Cody was able to help you with all of your service needs. Thank you again for choosing Courtesy. Best, Micah Hundley Customer Relations

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