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Courtesy Hyundai Tampa
Tampa, FL
1,515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 09, 2024
Great company,professional employees especially Harold Maldonado he has a great experience and he helped us to make the right decision thank you for all services you did to make the procedure to buy my ne Maldonado he has a great experience and he helped us to make the right decision thank you for all services you did to make the procedure to buy my new Hyundai car so fast I recommend this trusted company and employees to buy your car More
by maha alazzawi
Employees Worked With
Harold Maldonado
October 09, 2024
Visited Courtesy Hyundai to pick up my car from service department. Met with Edel in The sales department and ended up trading my car and drove home in my new 2024 Elantra Limited. Was a great experience department. Met with Edel in The sales department and ended up trading my car and drove home in my new 2024 Elantra Limited. Was a great experience from the moment Edel showed me the vehicle through the finance department who was equally as easy to work with and I drove home with my new car. Thank you all who made it such an easy process More
by Honey.cottrell
Employees Worked With
Edel Gonzalez salesman and Scott, service manager , Mina Habib
October 07, 2024
I hate these stupid surveys. I love Courtesy Hyundai I have stopped going to Wesley Chapel Hyundai because of their terrible service on paint peeling. This is the 3rd ne I love Courtesy Hyundai I have stopped going to Wesley Chapel Hyundai because of their terrible service on paint peeling. This is the 3rd new car I have purchased from Courtesy since 2005. More
by rainbowcan
Employees Worked With
Ken Fernandez
October 07, 2024
Dropped my car off October 2nd, Wednesday 8 AM because I was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I droppe was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I dropped it off with my boyfriend (who was a mechanic for Honda for 18 years), I told Rolando that the car is hesitating when it goes from reverse to drive, let him know that the GPS only works 20% of the time and that I wanted an oil change. No call from Rolando Wednesday or Thursday and Friday morning I emailed him (as he said that was the preferred method of communication)…No response. I get home Friday afternoon and call. Left messages for Rolando and his supervisor, no response. Saturday called, no response. Left messages for the supervisor, no response. I get to the dealership at 4PM on Saturday afternoon, get in front of the supervisor (last name is Medina) who says I got your messages from yesterday and today but I’ve been too busy to respond. Mind you there was no one in service at that time and the bay doors were closed. I tell him I want my car. He comes back and says that the 2021 Hyundai Kona has a known issue of a fuse and alternator issue but that my battery test failed so that needs to be replaced first. I was about to say we’ll replace the battery but I realize that the known alternator issue may be killing my battery. Regardless, they didn’t call me, they didn’t even try to work on the stalling issue, they didn’t change my oil nor did Rolando, who was conveniently on vacation write up the GPS issue. They had my car 4 full days! I do not recommend this service department. I have bought 3 Hyundai cars and I plan to buy more in the future but I will not take them here for service and neither should you! More
by Debtampa
Employees Worked With
Service
October 06, 2024
Was there for oil change, Joshua took very good care of me. He explained everything was very professional and not pushy. Kept me informed of progress and was very knowledgeable. I really appreciate it!! me. He explained everything was very professional and not pushy. Kept me informed of progress and was very knowledgeable. I really appreciate it!! More
by Kay Kake
Employees Worked With
Joshua
October 06, 2024
Great experience with new car purchase. In a prior visit, where we made it clear we were not ready to buy, Harold did not push and patiently answered all our questions about the car. Based In a prior visit, where we made it clear we were not ready to buy, Harold did not push and patiently answered all our questions about the car. Based on that experience we were pleased to work with him on the actual purchase, which went very smoothly. Aside from some mistakes with the paperwork, which were dutifully resolved once identified, the entire process went perfectly and we are very pleased with the new car. More
by Jen
Employees Worked With
Harold Maldonado
October 04, 2024
Very satisfied with service & cost of synthetic oil change on 2021 Hyundai Tucson. BUT. When wire rotation done they didn’t check tire pressure for each tire.. Also, sadly the car wash system was bei change on 2021 Hyundai Tucson. BUT. When wire rotation done they didn’t check tire pressure for each tire.. Also, sadly the car wash system was being repaired day I was there so no car wash… can I bring it in as complimentary post service More
by spletzopls
Employees Worked With
Nick Joseph, Carlos Ventura
