Back

Courtesy Hyundai Tampa

Tampa, FL

4.3
1,514 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

Directions

By Type

Showing 1,514 reviews

October 30, 2024

Lentos maleducados y se la pasan en el telefono y ven que el cliente está esperando More

by juanjvivast14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colombian guy and jordán pate
Nov 02, 2024 -

Courtesy Hyundai Tampa responded

Juan, gracias por dejar su reseña. Nos disculpamos por cualquier inconveniente que esto haya podido causar. Nuestro equipo está comprometido a brindar un excelente servicio al cliente y trabajamos para asegurarnos de que todo nuestro personal sea atento y esté pendiente de sus necesidades. Estaremos encantados de hablar con usted más a fondo. Por favor, contácteme cuando le sea conveniente. Brendan O’Brien, General Manager, 813-356-7501

October 30, 2024

If I could give 0 stars I would. I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was muc More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Nov 01, 2024 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to leave your feedback. I am truly sorry for the negative experiences you have had at our dealership. Your loyalty to Hyundai is important to us and we would like to speak with you further. Please reach out to us so we can address your concerns and provide you with the exceptional service you deserve. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

Nov 02, 2024 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to leave your feedback. I am truly sorry for the negative experiences you have had at our dealership. Your loyalty to Hyundai is important to us and we would like to speak with you further. Please reach out to us so we can address your concerns and provide you with the exceptional service you deserve. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

October 29, 2024

My experience at Hyundai Tampa is always the best most seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all t More

by Chereese Akins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery , Carlos Ventura
October 28, 2024

I am not trust them. I am not happy with the brand, too much issues for a car in 5 years. More

by jorgegom_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Fuentes
Nov 01, 2024 -

Courtesy Hyundai Tampa responded

Thank you for sharing your thoughts with us. We sincerely regret that your experience with both the service and the vehicle has fallen short of expectations. Your trust is very important to us, and we apologize for the frustrations you’ve faced. We would like to speak with you further and hopefully restore your faith in us. Please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

October 28, 2024

Their communication with customers is very poor especially after you have had a service done and is voicing your dis satisfaction. They do not want to take the responsibility of sorting the problem More

by nworb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Martinez
Nov 01, 2024 -

Courtesy Hyundai Tampa responded

Thank you for your feedback. We apologize for the poor communication and for not addressing your concerns in a timely and effective manner. This is not the experience we aim to provide, and we regret that you were left feeling unsupported. We would be happy to assist you. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

October 28, 2024

The dealership is fine I come here for all of my service. Now the body shop is a different story. More

by zorsab1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 28, 2024 -

zorsab1242 responded

I was to be sent a PO BOX address so I could talk to someone about the fading on the plastic part above the Hatch back. I was also to be sent a case number. Most of the people in the body shop are nice but the one they gave my file to for an estimate never to this day has returned my phone calls. There was a nice young man that did it on a Sat. But the fading never should have happened. If I go to trade in or sell the car them will deduct for the fading that is Hyundai fault, they never should have put a plastic part on the car for Florida. Please call me you have my info Randall Stiles

Oct 28, 2024 -

zorsab1242 responded

zorsab1242 responded publicly on 10/28/24 7:42 PM I was to be sent a PO BOX address so I could talk to someone about the fading on the plastic part above the Hatch back. I was also to be sent a case number. Most of the people in the body shop are nice but the one they gave my file to for an estimate never to this day has returned my phone calls. There was a nice young man that did it on a Sat. But the fading never should have happened. If I go to trade in or sell the car them will deduct for the fading that is Hyundai fault, they never should have put a plastic part on the car for Florida. Please call me you have my info Randall Stiles

October 28, 2024

Easy to get an appointment at a short notice and regular maintenance issues are taken care of quickly More

by raycay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Pate
October 27, 2024

Courtesy Hyundai has come a long way from mediocre customer service to a five star customer service dealership. Courtesy Hyundai is an example to many dealerships of how customer service should be li More

by jabezal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Martinez
Oct 27, 2024 -

jabezal1 responded

Yes I (Alex B)wrote what you are reading above, and courtesy Hyundai deserves all recognition for their professionalism customer care.

October 27, 2024

I HAVE A VERY SERIOUS SAFETY ISSUE WITH MY ‘24 ELANTRA, THEY TRYED TO FIND THE CAUSE BUT COULD NOT. THE STAFF DID THERE BEST BUT DETECTING BAD COMPUTER CODE LINES IS ABOVE WHAT THEY CAN DEAL WITH. HYUNDAI More

by DRIVING DOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
October 27, 2024

Very professional, outstanding customer service. Very attentive to detail. Explained the sale process that was seamless. No surprises. Thank you. More

by Jimciocia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty, Carlos Ventura
...
7
...