Courtesy Hyundai Tampa
Tampa, FL
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If I could give 0 stars I would. I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was muc I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was much more pleasant than the local dealership Courtesy Hyundai in Tampa. With my new vehicle I also included a service package which allows me to go to any Hyundai service department. Apparently Courtesy Hyundai does not honor service packages not purchased at their dealership. I did not leave a review last time but this being the 3rd time I have gone to this location in 2 months concerning a warranty issue my time has been wasted and I ultimately received the service with no issues a a different local dealership. I WOULD NEVER RECOMMEND THIS DEALERSHIP to purchase or for service. The experience these last 3 times are enough and I will never return. This is the summation of multiple interactions with this dealership. I was grossly turned off by their sales department when one of the sales reps pocket dialed me and I over heard a very disrespectful conversation. I decided I would only visit for service which in the past was positive but the last few times the quality of service at this service department had been beyond negative. For the sake of not continuing to be mistreated I will go where my loyalty to Hyundai is valued. More
My experience at Hyundai Tampa is always the best most seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all t seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all these years of service! Love love love him! More
Their communication with customers is very poor especially after you have had a service done and is voicing your dis satisfaction. They do not want to take the responsibility of sorting the problem especially after you have had a service done and is voicing your dis satisfaction. They do not want to take the responsibility of sorting the problem out. More
Courtesy Hyundai has come a long way from mediocre customer service to a five star customer service dealership. Courtesy Hyundai is an example to many dealerships of how customer service should be li customer service to a five star customer service dealership. Courtesy Hyundai is an example to many dealerships of how customer service should be like. After all I know, I’ve been purchasing cars from them for more than fifteen years. More
I HAVE A VERY SERIOUS SAFETY ISSUE WITH MY ‘24 ELANTRA, THEY TRYED TO FIND THE CAUSE BUT COULD NOT. THE STAFF DID THERE BEST BUT DETECTING BAD COMPUTER CODE LINES IS ABOVE WHAT THEY CAN DEAL WITH. HYUNDAI THEY TRYED TO FIND THE CAUSE BUT COULD NOT. THE STAFF DID THERE BEST BUT DETECTING BAD COMPUTER CODE LINES IS ABOVE WHAT THEY CAN DEAL WITH. HYUNDAI CORO. IS PUTTING DRIVERS & PASSENGERS IN PERIL BY IGNORING THIS - SUDDEN EMERGENCY BRAKING SYNDROME - I PRAY NO ONE IS KILLED BY THE SPASTIC “ SAFETY SYSTEMS “ - More
Very professional, outstanding customer service. Very attentive to detail. Explained the sale process that was seamless. No surprises. Thank you. Very attentive to detail. Explained the sale process that was seamless. No surprises. Thank you. More