Back

Courtesy Hyundai Tampa

Tampa, FL

4.3
1,560 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

Directions

By Type

Showing 1,560 reviews

December 08, 2024

When a car breaks down it can be extremely stressful. My stress level was getting higher and higher (service time, cost, etc), until Service Manager Rassiel Coto stepped in and managed not only to have m More

by The7wonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rassiel Coto Medina
December 07, 2024

Took vehicle in for oil change, tire rotation and balance check. 2 hour 20 mins. Much improved from previous services which have taken well over 3 hours for just a oil change and tire rotation. Advisor Etha More

by wirr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 06, 2024

Ben the service advisor is difficult and rude to deal with. He makes me feel stressed and uncomfortable and disrespected every time I have to deal with him. More

by emily22beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
December 05, 2024

Very knowledgeable about the electronics and introducing us to the service manager. If given the oppprtunity will visit for the next car. More

by bedldeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edell
December 02, 2024

Brought my car in for oil change and tire rotation and they forgot to rotate the tires. Car was there for 2 and 1/2 hours. Last time they forgot to plug a nail in my tire after having it for 4 days for an More

by TalkDr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 04, 2024 -

Courtesy Hyundai Tampa responded

Thank you for bringing this to our attention. We sincerely apologize for the oversight and the time you’ve had to spend during your visits. It’s disappointing to hear that we did not meet your expectations, and we understand how frustrating these repeated issues must be. We would like to speak with you further, please don’t hesitate to reach out. We appreciate your patience and the opportunity to earn back your trust. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

November 30, 2024

My experience with courtesy Huundai service was excellent especially Ben was very professional and very thorough. I would recommend Courtesy Hyundai and Ben to anyone looking for the best service in Tampa. More

by Vbobetsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
November 30, 2024

Jordan was very professional and took really good care of me from start to finish! More

by stacyshiflet74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 03, 2024 -

Courtesy Hyundai Tampa responded

Stacy, Thank you for taking the time to leave your review. We noticed that you marked this as a three star review, but your text states that you had a great experience. Did you mean to mark it a higher score? I am pleased to hear that Jordan took really good care of you from start to finish. Please let us know when we may assist you going forward.

November 29, 2024

Very bad experience, poor communication and formality with the repair of my car and my representative Anthony. More

by Nelson543200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony , Carlos Ventura
Dec 03, 2024 -

Courtesy Hyundai Tampa responded

Nelson, We appreciate you sharing your review with us. I am incredibly sorry to hear about your negative experience with our repair services. We pride ourselves on open communication and professionalism, and I regret to hear that you did not experience these things during your visit. We would like to speak with you further. We will be reaching out, but if you haven’t heard from us yet, please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-356-7501

November 29, 2024

La atención y servicing de la vendedora fue y es excelente. El manager de venta deberia trabajando más en la codialidad y sobre todo escuchar,no reaccionar como robot. More

by jsedano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naomi (venta) Farah Marandi ( finance) excelente trabajo ambos
November 29, 2024

Great salesperson to work with. However, I felt that I was rushed through the signing papers, and had a 10-year warranty added to my loan that was not fully explained it included More

by Luis.m.quevedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momenul Akhand, Carlos Ventura
...
7
...