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Courtesy Hyundai Tampa
Tampa, FL
1,560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 17, 2024
This dealership provided clear expectations and advised what is needed for my car . The dealership is clean friendly and offers free coffee which is the best what is needed for my car . The dealership is clean friendly and offers free coffee which is the best More
by Jasminef0428
Employees Worked With
Jordan
December 16, 2024
Good customer service has become a execption and not the norm. I try to recognize it any chance I get. So thank you for the opportunity. Everyone was very professional. With the design of the building, it w norm. I try to recognize it any chance I get. So thank you for the opportunity. Everyone was very professional. With the design of the building, it was very comfortable inside. Rolando my service agent kept me informed much appreciated. For me it's the little things. It a very comfortable environment. That's why I don't mind waiting. More
by hysdwyn
Employees Worked With
Rolando, 5stars
December 15, 2024
Took my 2023 Hyundai Santa Fe in for an AC issue. After waiting for 140 minutes, they literally couldnt figure out the issue said they recommend getting it cleaned which is what I did at another Hyun After waiting for 140 minutes, they literally couldnt figure out the issue said they recommend getting it cleaned which is what I did at another Hyundai dealer just the week prior. On top of that, my service advisor Ethan Clark, was terrible. I asked for a missing cap to be ordered and he just said "yeah ill order it" but he NEVER actually did order the part. I kept asking why isnt he doing anything about ordering it and he just kept saying "yeah ill order it" in an obvious manner that he is not going to order it. At the end, he disnt order the part. Overall, ABSOLUTELY TERRIBLE customer service by Ethan. I don't recommend getting your car serviced at this dealer 0/10 More
by Farbod
Employees Worked With
Ethan Clark
December 12, 2024
Very professional and courteous. Took my needs seriously and did not try to oversell me. Harold Maldonado, my sales contact was excellent in his communication and delivery. I wi Took my needs seriously and did not try to oversell me. Harold Maldonado, my sales contact was excellent in his communication and delivery. I will definitely recommend Courtesy Hyundai. More
by pconese
Employees Worked With
Harold Maldonado, Hafiz in Finance
December 11, 2024
This used to be a good place to get service but they don't know one hand from the other. Some how l ended up with two different service agents. When I arrived at 9:00 am I was taken to Joshua and then h don't know one hand from the other. Some how l ended up with two different service agents. When I arrived at 9:00 am I was taken to Joshua and then he turned me over to Jesus who went out to see my car. I was there for a default paint job on the spoiler which is plastic and not the same as the rest of the car. It is out of warranty but I was hoping for some goodwill. As soon as Jesus seen the spoiler he said oh this is just from the sun. The car is out in the sun when I'm at work but at home it is in the garage. I sent the estimate and pictures that I had to Jesus. Now I was told that they needed my car for three days. On the day I dropped it off I got two texts and a email wanting to know if I wanted to reschedule seeing I never showed up to drop off my car. Then Joshua call me at about 4: pm to ask me why my car was there. Then on Monday I called to make sure they took my car to the body shop and they said that they never took it there and the report had already been sent in and any help was rejected. They never even called me to pick up the car. More
by randallstiles667
Employees Worked With
Service Department
