Courtesy Hyundai Tampa
Tampa, FL
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I have had an excellent experience with Courtesy Nissan/Hyundai. They were honest with me, they bent over backwards to get me a better deal on financing than I went in with, and even got me a bette Nissan/Hyundai. They were honest with me, they bent over backwards to get me a better deal on financing than I went in with, and even got me a better deal AFTER I had already signed a contract to buy a Hyundai through my own lender. My sales rep, Glen, was honest and friendly and went out of his way throughout the process, including picking me up at a location other than the dealership and offering to drive my new car home for me. There was no haggling, no double speak, no dishonesty of any kind. I got an excellent price which was guaranteed before I even entered the dealership (online). Erin, in Finance, was also honest and helpful and accommodating regarding my schedule and financing terms. I highly recommend this dealership. More
Called this dealer to compare pricing on a Santa Fe. When I told them who I was considering a deal with, they wanted to steal the business from that dealership. They stated that the owner of Wesley Cha When I told them who I was considering a deal with, they wanted to steal the business from that dealership. They stated that the owner of Wesley Chapel Hyundai had cheated them out of money (not the first time I heard that from a past salesman from that dealership). They wanted my business, promised me a Sante Fe with Navigation upgrade for the same price I was getting for one in Wesley Chapel. Needless to say when I got there, they couldn't make that deal, but could sell me a basic ugly green one. I got the bait and switch trick. Plus, I found out that that Wesley Chapel Hyundai was trying to sell me a "rental" Sante Fe at a new car price, which according to Courtesy Hyundai was against their internal pricing rules. Stay clear of Wesley Chapel Hyundai and Courtesy Hyundai. There are nicer and more honest dealserships out there. More
I had a great experience at Courtesy Hyundai when purchasing a new 2011 Hyundai Sonata. They were very kind and helpful, and to me the main thing was I was in and out with my new car in no time! No purchasing a new 2011 Hyundai Sonata. They were very kind and helpful, and to me the main thing was I was in and out with my new car in no time! No to long ago, my father was purchasing a car at a different dealer and it was such a hassle and it took hours before he received his new car, that I thought that was normal and it would happen to me. Here it was so quick I was amazed. I recommend Courtesy Hyundai to anyone! More
Victim of the "Yo Yo" finance. The F&I manager stated that I need to have a three year maintenance program and Gap insurance per the finance company. I called the bank and they stated that this was a li that I need to have a three year maintenance program and Gap insurance per the finance company. I called the bank and they stated that this was a lie. I called the maintenance program but kept the Gap. Don't no buy from them, they are liars and theives. More
This is the first time I have ever written a review regarding an used car experience and after my story you will know why. I had the honor of meeting the most sincere and honest salesman for once in my regarding an used car experience and after my story you will know why. I had the honor of meeting the most sincere and honest salesman for once in my life. My situation is like most Americans dealing with the slow down of the economy and the impact it has done to all of us. I was laid off from NASA Glenn Lewis 3 years ago and lost my income which to this day is still a battle to get back on my feet. I had to turn in my 2001 Nissan Altima due to losing 80% of my income after I was let go. After that my credit continue to fall down like the titanic on its maiden voyage. I brought another car in Cleveland from a dealer who sold me a car that barely made it past the warranty period. Not only was this car a complete death trap I got placed with a finance company which called me every other week to make sure I was going to make my payments. Not only did this company call me, but when I had to move states to find another job and updated my information on their website they started to hound my relatives as if I had skipped out on them! Never in my life was I ever treated so poorly from any company in my life. Then one week after being here in Florida for a few months I was driving to work and the junker decided it was time for the rest of the bottom of the car to rust out and brake line go out. No warning on the car whatsoever to prepare me but I guess I should have expected it since the electrical system went one year prior to it. Four hundred dollars later my mechanic tells me he could no longer take money from me due to he refused to have me drive the car which was dieing a very quick death! The next episode that followed has restore my faith that are still good people left in this world. I decided to call Courtesy Nissan and see what they had to offer to get me back to a safe car which would help me be able to go to work and college again. From the first time Lee Denzik (Internet Sales Manager) called me I heard something in his voice that said he was shooting from the truth and could be trusted. Not only did this man live up to his word of taking care of the customer I felt as though I was talking to my big brother who passed away 6 years prior. Lee Denzik not only made me feel taken care of he restored my faith in trusting people to stand by their word. It was like my brother had led me to this man and said it was going to be okay. I thank God I listened because not only did I get treated like gold but I got to see that there were others like my brother who was my best friend also still existed in this world. Lee Denzik placed me a car that was not only safe but within my means to feel human again. I am now driving a 2006 Suburu Impreza that I look at every morning and cry that I have this thanks to him. Lee Denzik I thank God for leading me to you. All I can say to the rest of the people looking for a great guy and honest one you would be a fool not to trust anyone else but this man. God Bless you and continue to bring you sucess. No other person deserves it more than you Lee. Sincerly, Ralph Moore Clearwater, Florida More
By far the most pleasant and satisfying car purchase we have ever made and being in our mid sixties, we've made quite a few. We have been quite vocal to friends/family about the satisfaction we feel not o have ever made and being in our mid sixties, we've made quite a few. We have been quite vocal to friends/family about the satisfaction we feel not only with our car but Courtesy Hyundai of Tampa in particular. More
My husband and I live 25 mi outside of Tampa. So in shopping for our vehicles in person and on the internet we decided to go back to the autogroup that sold us our very first car,Courtesy. We knew wh shopping for our vehicles in person and on the internet we decided to go back to the autogroup that sold us our very first car,Courtesy. We knew what we wanted and they didn't have it so they looked into seeing what they could do. When they told is they found one we were excited and I asked "where is it located, we are willing to travel to go see it first". I was told by the internet salesperson that "she wasn't sure but it could be located in a dealer pool (?) and I wouldn't have access to it anyway." Sounded fishy but it was what we wanted for the agreed upon price. So...after we left a 500 check deposit to have them "retrieve" the vehicle we waited. That day I was notified by another Hyundai dealer that I had inquired with about the same vehicle. Well guess what that dealer less than 45 min away was the one giving them the vehicle. The next day hubby and I went to go to see the vehicles at the other lot and they had what we wanted, we bought it with some extras in the price for less than the markedup (3000 more we saw the dealer invoice) other vehicle and were happy. Well the kicker comes when we go to pick up the deposit check from Courtesy, because we told them we weren't interested any longer. Some "gentleman" at the sales desk who we never saw before began yelling and calling my husband and I liars and got visibly upset that we purchased from another dealer. I would have recommended them based on our first deal but I guess they didn't need the good reputation. More
I was impressed particularly with our salesman Dennis Norton. I used the internet to deal with several dealerships and Dennis was a no-nonsense kind of guy who got to the right price in a hurry. I was Norton. I used the internet to deal with several dealerships and Dennis was a no-nonsense kind of guy who got to the right price in a hurry. I was buying this car for my dad. After a few phone calls, a manager of Dennis called me with their offer and the deal was done. We met Dennis at the dealership to do the paperwork and Dennis was very nice to deal with, treated my dad with respect, and efficiently process the transaction. The Finance guy was great also. One snafu was that while in the dealership, the paperwork that was presented to me was about $400 higher than the price quoted over the phone and I was quick to balk and Dennis was quick to fix. Supposedly it was due to different managers involved - but I wonder. Anyway, they quickly fixed the "error" and we were on our way. One last thing, Dennis followed through on all of his commitments after the fact like sending floor mats etc. Thanks Dennis More
I highly recommend doing business with Courtesy Hyundai. In particular, their Internet Manager, Mr. Tim McAloon is outstanding. I researched the cars I wanted and appropriate pricing then contacted various In particular, their Internet Manager, Mr. Tim McAloon is outstanding. I researched the cars I wanted and appropriate pricing then contacted various dealers and told them what I wanted. Tim dealt with me in a straight forward manner. He didn't give me a run around and he didn't try to tell me things that I knew were untrue. Most of the other dealers gave me the run around. It was a pleasure doing business with Tim and the whole Courtesy Hyundai dealership. Phil K. Tampa, FL More
I traveled over 100 miles to do business with Courtesy Hyundai even though a dealership exists within 1 mile of my house. I appreciated the honesty I got with my internet correspondence with Tim. I asked Hyundai even though a dealership exists within 1 mile of my house. I appreciated the honesty I got with my internet correspondence with Tim. I asked direct questions and got honest answers. I explored all my options with several dealers and in the end, I got the price I could afford and no surprises from Courtesy and my experience could not have been better. More