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Courtesy Hyundai Tampa
Tampa, FL
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 19, 2024
The process was straight-forward and very much non-pushy, walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us towards something we already said we had no desire to purchase. Would deal with them again. More
by 5PennyG
Employees Worked With
Lucas
June 17, 2024
Arrived at 9:20 and left at 6. This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be order This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be ordered again. Not enough staff to perform the services needed from Hyundai owners. More
by Elantraservice
Employees Worked With
Service department
June 16, 2024
We made our maintenance appointment on line for a hybrid belt replacement. After driving one hour to get there I was informed they did not have the part. I question why no one called us to inform us?!? belt replacement. After driving one hour to get there I was informed they did not have the part. I question why no one called us to inform us?!? However, they were able to get it from another dealership but I ended up in the waiting room six hours. Still, it beat having to drive back again! More
by ksmorganoo6
Employees Worked With
Shawn in service for why there and payment.
June 16, 2024
The advisor was professional and friendly. He helped me in everything. Car service very good. The attention with the dealer's transportation via Uber to my house was very good. He helped me in everything. Car service very good. The attention with the dealer's transportation via Uber to my house was very good. More
by Miguel
Employees Worked With
Jefrey
June 12, 2024
Horrible customer service. Have tried for hours to get someone in the service department, left messages, no one returns calls. You cannot get a live person to answer a phone. Have tried for hours to get someone in the service department, left messages, no one returns calls. You cannot get a live person to answer a phone. Would not buy another car from them EVER. More
by Mary
Employees Worked With
Telephone operators, Charles Corcoran
June 07, 2024
Super thankful to the team at Courtesy! Service Director Jesus Valiente and Sean Connolly (sp) were awesome to work with and they got me back on the road in quick fashion. I appreciate you Service Director Jesus Valiente and Sean Connolly (sp) were awesome to work with and they got me back on the road in quick fashion. I appreciate you guys!! More
by tlayse
Employees Worked With
Jesus Valiente, Sean Connolly
