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Courtesy Hyundai Tampa
Tampa, FL
1,516 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 07, 2013
Bill got me the car i wanted at a great price! His knowledge about the car during the walk though was top notch. Also they tinted my windows early, no extra appointment needed. Great salesman! knowledge about the car during the walk though was top notch. Also they tinted my windows early, no extra appointment needed. Great salesman! More
by dvk
January 05, 2013
We were very pleased with our experience at Courtesy Hyundai. We love our new Accent and feel that we received good value for our money. The staff at Courtesy were knowledgeable and helpful. Hyundai. We love our new Accent and feel that we received good value for our money. The staff at Courtesy were knowledgeable and helpful. More
by Quizmstr99
January 05, 2013
My primary sales person was Francisco, who was amazing. Coming in to buy a Genesis, and knowing that I have bought a luxury car in the past, Francisco made absolutely sure that I was treated the absolute b Coming in to buy a Genesis, and knowing that I have bought a luxury car in the past, Francisco made absolutely sure that I was treated the absolute best. The problem with the dealership, however, is Francisco's manager, Dan Violette. This is someone who wouldn't know customer service if God came town and tapped the top of his head with the ultimate knowledge. I had a title issue with one of the two cars that I was trading in. It was a simple issue, mainly where I was a lienholder on the title and it would require an extra step to clear -- something I disclosed immediately to my dealer. We immediately went to work to try and clear the title, and to accommodate a busy schedule I had (which did not mesh well with the DMV, or the Christmas holidays). But as we were getting close to resolving the issue (just waiting for the holidays to end), Dan Violette called me, and was terribly nasty. He demanded that I take off work to take care of the title, or bring the car back. Mr. Violette as willing to unravel a deal that was worth more than $40,000 because of a simple title issue that I had been working in good faith to resolve that tied up just about $5,000 of it. I had followed every instruction that I had been given by the dealership and I thought we were well on our way to getting it resolved. I didn't hear from Mr. Violette again after that, despite my attempts to make arrangements about returning the car. Finally, I called Hyundai corporate (the Genesis dedicated line) and a representative there didn't quite believe I would have had such a hard time with the dealership, and decided to call Mr. Violette to get the real story. Well, she learned what the real story was. She called me back a short time later, and was obviously upset. She told me that Mr. Violette was extremely rude to her, and was cutting her off, and was trying to claim that my title issue was like writing a bad check for $5,000 (which was not the case at all). She told me she was going to be filing her own complaint with her supervisor about Mr. Violette, for the way he treated her, and the obvious way he's treating customers. But unfortunately, there is not much Hyundai corporate can do. I finally got to someone who was supposed to deal with customer issues, and we have a revised way now of clearing up the simple title issue which I am in the process now of dealing with. Through our conversation, however, I have asked more than once on what the dealership was going to do to help make me a happy customer again, especially one who purchased from their Genesis line. I mean, a little service work would be a nice gesture, or even a written apology from Mr. Violette. But she keeps ignoring that aspect of my questions. But yet she still wants me to service my vehicle with Courtesy. Yeah, right. More
by Michael Hinman
Employees Worked With
Dan Violette
January 04, 2013
Courtesy Hyundai was one of three dealerships that I visited with a specific car purchase in mind. The were the only location that had the selection I wanted and worked with me to get the price I could visited with a specific car purchase in mind. The were the only location that had the selection I wanted and worked with me to get the price I could afford! I'm extremely satisfied with my purchase and my experience!!! More
by jeremyp87
Employees Worked With
Tony Hagerich
January 04, 2013
My name is Dave Reid and I came in just to see if I can get a car of my choice. I was approached by George Piloto and from the beginning, he was most helpful car salesman I have ever encountered. He made get a car of my choice. I was approached by George Piloto and from the beginning, he was most helpful car salesman I have ever encountered. He made it possible not only for me to get a car but a NEW one and a car my choice especially when I thought I couldn't because of my credit rating. Both him and Carlo (Nissan Finance Dept) was very professional and helped me to get this beautiful Hyundai Veloster that I am enjoying driving now. Bravo Zulu to Courtesy Hyundai/Nissan and staff and of course especially George and Carlo. More
by intmac66
January 03, 2013
The sales experience was best I've had ever. My sales person was honest forth coming and left no subjects uncovered. As a customer I would recommend this Dealship over the other five I visted during my s person was honest forth coming and left no subjects uncovered. As a customer I would recommend this Dealship over the other five I visted during my search. Thanks for your awesome treatment and an amazing car. More
by in2laa3
December 31, 2012
I am a Tampa native and have known the Courtesy name from before the Hyundai product came to America. I have taken my wifes new car to Courtesy Service and received outsatanding service. So naturally when before the Hyundai product came to America. I have taken my wifes new car to Courtesy Service and received outsatanding service. So naturally when I decided it was time for a new car I went to Courtsey insted of going to another dealer that was closer and more convenient. Finally, it was no surprise that I am totally satisfied with my experience at Courtesy. More
by burnsgirl2
Employees Worked With
Greg Sarantis
December 21, 2012
Tim was an excellent salesman. He was sincere and cared about us and what we wanted in a car. He wasn't pushy and took the time to explain everything to us. In all my years dealing with new car and used about us and what we wanted in a car. He wasn't pushy and took the time to explain everything to us. In all my years dealing with new car and used car salesmen, Tim ranks among the very best. After walking away from our purchase, I have to say that my husband and I really like this guy, Tim. He made shopping for a new car fun! This guy is a keeper for the Courtesy dealership and deserves to be treated the very best by the management. We really liked him as a salesman and a person. We would buy from him again. More
by jherring
Employees Worked With
Tim St. Germain
December 13, 2012
Every aspect of my experience with Courtesy Hyundai was excellent. Glen was excellent in responding to my emails in a timely manner. Germaine explained every possible feature of my Sonata and did not press excellent. Glen was excellent in responding to my emails in a timely manner. Germaine explained every possible feature of my Sonata and did not pressure me into buying something I did not want. Mark was fabulous in the business office. He's very thorough and takes his time to make sure every 't' is crossed and every 'i' dotted. Excellent experience! More
by kgtaka
December 03, 2012
Great dealing with Tim and this Hyundai Dealership. Not as painful as I was expecting. Very courteous and helpful with buying a new car. Would go back for a future vehicle. as painful as I was expecting. Very courteous and helpful with buying a new car. Would go back for a future vehicle. More
by mattsp
Employees Worked With
Tim StGermain
