Courtesy Hyundai Tampa
Tampa, FL
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Me dieron el carro nuevo que alquile sin las alfombras y mañana voy a hablar con el principal porque se las pedí por teléfono y no me las quieren dar y llevo solo dos semanas no he cumplido los 30 días espe mañana voy a hablar con el principal porque se las pedí por teléfono y no me las quieren dar y llevo solo dos semanas no he cumplido los 30 días espero resolver lo mejor que se pueda parta no tener problemas porque las alfombras son partes del carro More
I had an appointment for an oil change, tire rotation and to have my A/C inspected. It took over 5 1/2 hours. They didn’t have a loaner vehicle and could only offer a shuttle service one way. I had them shut to have my A/C inspected. It took over 5 1/2 hours. They didn’t have a loaner vehicle and could only offer a shuttle service one way. I had them shuttle me home and had to pay out of pocket for an Uber back because I wasn’t waiting there for over 5 hours. I attempted to speak to the service manager but he hasn’t returned my call. This is not how you treat customers. More
Took way too long for me to get my car back when I arrived. If you message me and tell me my car is ready it should be. I waited 35 mins just to get my car pulled to the front after it was already don arrived. If you message me and tell me my car is ready it should be. I waited 35 mins just to get my car pulled to the front after it was already done . More
I was able to schedule a same day appointment to have warranty battery service performed, The service Dept Manager, Luis made certain * was well taken care of, and took care of everything promptly. warranty battery service performed, The service Dept Manager, Luis made certain * was well taken care of, and took care of everything promptly. More
While on vacation in St Petersburg, I took my Sonata tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk and cigarette lighter believing that cigarette lighter may need a major diagnostic. They replaced my Handle for $388 + diagnostic fee, of $177.57 the latch trunk assembly was covered by the warranty. As for the cigarette lighter they replaced a blown fuse for $87.48 + diagnostic fee of $177.57. I reported to the service advisor Scott Hope the excessif charges for the blown fuse ($265.05) and mentioned to him that Hyundai trouble shooting Manuel suggests that the fuses should by verified for continuity first before proceeding to any other diagnostic. I also left messaged to the service manager, but so far did not received any call back. My total bill including taxes was $847.69 for 1-2 hour work I don't recommend this dealership for repair, especially to transit travelers More
Hands down best experience at a car dealership ever! Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go he Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go here for a smooth and professional car buying experience. Elliot helped with us with the paper work and finances, could not be a cooler guy! More
The process was straight-forward and very much non-pushy, walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us towards something we already said we had no desire to purchase. Would deal with them again. More