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Courtesy Hyundai Tampa
Tampa, FL
1,516 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,516 reviews
September 03, 2024
Very poor communication. Got there for my 1:20 appointment, Waited almost ten minutes to be acknowledged and serviced and was told It would take approximately two hours. Almo Got there for my 1:20 appointment, Waited almost ten minutes to be acknowledged and serviced and was told It would take approximately two hours. Almost two and a half hours later, I had to go and inquire as to the status and was told that that there were still three cars in front of mine and it had not even gotten into the bay yet. Took the shuttle home to continue waiting and at 5:45 PM. Repeatedly, called to try and check the status again. Finally left of voicemail only for someone to call me back three minutes later to tell me that my car had been completed thirty minutes prior and that I could now come and pick it up. I understand that dealerships take time and there's always a delay of some sort; however, Setting an appointment should actually mean something and communication should mean more. More
by rgiarrizzo2
Employees Worked With
Service dept
September 02, 2024
All was done according to request, nothing extra thrown in. I must say that you may want to check the brushes on the car wash, so many streaks in the back of my car!! in. I must say that you may want to check the brushes on the car wash, so many streaks in the back of my car!! More
by Disneyannual
Employees Worked With
Service-Gordon
September 02, 2024
Took car night before putting tires and oil change wasn’t ready until the next day at 2:42 long Wait Long time or just that kind of service, they seem to be a little unorganized not sure why, but it needs to ready until the next day at 2:42 long Wait Long time or just that kind of service, they seem to be a little unorganized not sure why, but it needs to be fixed.. then I was checking out instead of completing my check out he’s calling other customers to tell them their car is ready in front of me so I had to wait on that to happen before he completed my transaction. I kind of think that’s unacceptable. You should finish with one customer before you start on another. More
by Deb
Employees Worked With
Jared
