Courtesy Hyundai Tampa
Tampa, FL
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Have continuously received top tier service. I bought my car here not too long ago and have brought in for maintenance several times. Each time I have received good, dependable service.. I bought my car here not too long ago and have brought in for maintenance several times. Each time I have received good, dependable service.. More
I’ve owned four Hyundai’s and have had all four serviced at Courtesy Hyundai and have always had great service. They were prompt to repair warranty issues and normal maintenance issues on all of the vehicle at Courtesy Hyundai and have always had great service. They were prompt to repair warranty issues and normal maintenance issues on all of the vehicles I had serviced there. More
Made an appointment for the dealership to find out why my car would not shift, being an automatic transmission after two hours and one shifting bushing that they inserted into the shifting cable cost me $425 car would not shift, being an automatic transmission after two hours and one shifting bushing that they inserted into the shifting cable cost me $425 just for a shifting cable bushing. That’s pretty xxxx poor Concerning what they did to the car. I would look elsewhere for another qualified car mechanic and forget the dealership as I never ever thought they would stick me for $425 to just insert a shifting bushing on top of a shift selector shaft on the transmission . More
I have been going to the same dealership for 5 years . I purchased my car here & have all my maintaince work completed at the same dealership . All the service agents are methodical . Ronaldo Fuentes is a I purchased my car here & have all my maintaince work completed at the same dealership . All the service agents are methodical . Ronaldo Fuentes is a cut above the rest . Ronaldo brings an energy level of true customer centric care to the table . Excellent manners & protocol in looking after my concerns . Actually I am retuning in the next 3 weeks to have my tires replaced due to his level of care . When you are spending a lot of money one needs to truly understand the necessities & this is where Ronaldo shines . I also enjoy speaking with Mo one of the lead finance managers . I More
Very professional staff, good customer service, very grateful for the service of your salesman Eduardo Espinosa, very attentive, responsive and respectful. grateful for the service of your salesman Eduardo Espinosa, very attentive, responsive and respectful. More
Buying a new car was so much easier here than I thought it would be. Daniela F. went out of her way to bring out the cars I wanted to test drive and explain all the features and pricing and the manager was it would be. Daniela F. went out of her way to bring out the cars I wanted to test drive and explain all the features and pricing and the manager was able to find extra discounts and gave me a good “out the door price” so I knew exactly what to expect. There was never any pressure and great communication whenever I had any questions. I would recommend buying your next new car here with Daniela Figueredo! More
My experience with courtesy hyundai of tampa has been frustrating and disappointing. I initially signed a lease agreement for a vehicle on June 17, 2024, and since then, the dealership has repeatedly mad frustrating and disappointing. I initially signed a lease agreement for a vehicle on June 17, 2024, and since then, the dealership has repeatedly made errors, requiring me to sign four different versions of the contract. Now they are demanding that I sign a fifth version. Throughout this process, I have cooperated and signed every revised contract in good faith. On September 6, 2024, the dealership sent me a letter stating that the contract was canceled. Despite their cancellation, they are refusing to return my trade-in vehicle, which was part of the original transaction. According to the contract’s cancellation terms, they are required to return all consideration, including my trade-in, yet they are withholding it and continue to insist that I return the leased vehicle. To add to the frustration, they are now charging me $50 per day for not returning the leased vehicle within 48 hours of their cancellation notice. They’ve also threatened legal action and additional fees for towing and attorneys. While they’ve offered to waive the charges if I return the vehicle, they’ve completely ignored my request for the return of my trade-in vehicle. I had hoped to resolve this matter amicably, but Jonathan Welty General Sales Manager’s refusal to address my concerns, along with the unnecessary complications and threats, has left me extremely dissatisfied. I would strongly caution anyone considering doing business with this dealership to be wary of their practices. Elliot C. Gunther Finance and Insurance Business Director Faraz Marandi Finance manger Dean A. Calloway Senior Vice President, General Counsel & Secretary Alexander Glickman General Manager Yesterday 9/18/24 Finally they agreed to send someone with the new contract with Elliot C. Gunther He insisted on entering my house while I reviewed and signed the contract, but I refused and asked him to remain in his car. He insisted that I sign the documents in front of him, which I agreed to, but I requested time to read the contract first. He refused to allow me to read the documents and kept demanding that I sign immediately. When I asked him to leave, he remained in my driveway, and as I tried to leave my house, he called a tow truck, which blocked my exit. I was left with no choice but to call the Pasco County Sheriff. so i was under siege by Elliot C. Gunther & tow truck driver just quick idea about what's in the document: (a) to release, waive, withdraw, discharge, and settle any present or existing claims or causes of action of any kind or nature, known or unknown, asserted or not asserted, on your own behalf and on behalf of any others, against Courtesy and all of its related companies and affiliates, officers, directors, shareholders, subsidiaries, members, predecessors, successors, employees, trustees, agents, attorneys, representatives, and (b) to forgo initiating or filing or pursuing any judicial, regulatory, or administrative complaints against Courtesy and any of the other Releasees with any consumer advocacy group or litigation or arbitration tribunal, or government agency, (c) to keep confidential the existence of this Agreement and any consideration provided to you by Courtesy (d) to refrain from publishing to social media or any other public forum More