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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.4
322 Reviews

322 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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January 28, 2021

This dealership is the best location to get your oil change done! Excellent customer service and fast service. I love how they always get me the best deal. Thank you Oswaldo! More

by Amy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Celis
Jan 29, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Amy, thank you the 5 stars! We at Courtesy are truly so thankful for the positive feed back. Best, Jenny Yochum Customer Relations

January 25, 2021

I don't understand why I'm being badgered to leave a review when I have received neither a call back with a date and time for my windshield repair through my warrranty nor a call with regards to the par More

by Julia113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blaine...Bill..
Jan 26, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry to read your review and that we let you down in this way. I would like to learn more details about your situation and have our team help out. Please feel free to reach out to me directly. Jeremy Corrie, Customer Relations jcorrie@courtesyautomotivegroup.com

January 20, 2021

We brought my fiancées car in for the engine loosing fuel pressure. They said it was becuase it was due for an oil change. As an ASC certified mechanic, I had issues with that cause of failure. After I q More

by Scott.jensen001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who ever is Stephen's Supervisor, should be put through Client Interaction Training. He had Zero regard for the Clients concerns. , Stephen Tapia
Jan 26, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry that you did not have a great experience with our store and that we let you down with customer service, that is not our goal. I am aware that our management team has looked into this matter and has reached out to you. Please let me know if I can help in any way as well. Jeremy Corrie, Customer Relations jcorrie@courtesyautomotivegroup.com

January 14, 2021

It was nice to finally get my car in for its first service check & oil change. They did a great job & all the staff I encountered while waiting were very friendly & professional. More

by chris.schurman1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez
Jan 17, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 stars! We are pleased that you had a great experience with us during your first oil change! Thank you for choosing Courtesy of Superstition Springs! Best, Cher Warren Customer Relations

January 02, 2021

Never had any problem and willing to help, work alway done on time, and if something also need it they’re let us know what it is. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Jan 03, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Patricia, Thank you for the 5 stars and thank you for always choosing Courtesy! Best, Cher Warren Customer Relations

November 28, 2020

Had appointment at 2:30 didnt take my car thill 4:30.had to wait and every time you ask something noone know anything! Worst car dealer we ever had More

by Kukolj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Davidson
November 27, 2020

Marvin did an outstanding job of customer service. He was very curtious and kept us informed with timely updates about the repair process and any unexpected developments. More

by rbeck45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Nov 28, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for this great review! Marvin does reflect our standards for customer service, we are proud to have him on our team and it's great to see he took good care of you. We look forward to serving you again in the future, from your friends here at Courtesy!

November 20, 2020

Mark has shown excellent customer service. The mechanics fixed my problem about engine light coming on. Free ride was given to me to and from dealership More

by Lynngray001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ray
Nov 29, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 stars! I am pleased to hear that you had a positive experience with our service department! Thank you for choosing Courtesy! Best, Cher Warren Customer Relations

November 16, 2020

Awesome service dept! Very professional and very courteous. In and out in a very timely manner and my car was immaculate ! I would recommend buying here and having your vehicles serviced here. Lov More

by Alan Youngberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Tapia
Nov 16, 2020 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Alan, Thank you for the positive review! I am pleased to hear that our service department was able to get you in and out in a timely manner! Thank you for your recommendation and thank you for choosing Courtesy! Best, Cher Warren Customer Relations

October 31, 2020

Mechanic said he was not confident in working on my crossfire so called me back 2 hours later to tell me that I needed to come back and get car they wouldn’t work on it More

by Mbear41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamison Kellerhals, Stephen Tapia, Matt Brown, Kory Chapman, Jacob Davidson, Sean Davidson, Marc Ray, Abrian Acedo
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