Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Mesa, AZ
322 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Yes Stephen was very nice to talk to from getting to set up my appointment by a text to my arrival to the fast service time I was there. He even text me the short amount of time to say if I needed anything up my appointment by a text to my arrival to the fast service time I was there. He even text me the short amount of time to say if I needed anything to let him know!while waiting. This was excellent customer service. Thank you Stephen He deserves a 10 rating More
Since I purchased my 2014 Chrysler 300 from Courtesy Chrysler I have been very satisfied with the service that I have received. My special thanks to Stephen Tapia who assisted me in getting my car fixed Chrysler I have been very satisfied with the service that I have received. My special thanks to Stephen Tapia who assisted me in getting my car fixed. Was very professional and we'll informed. Answered all my questions and concerns. Thank you Stephen, 5-STARS!!! More
I want to acknowledge and praise the integrity and transparency of Cody Redford (Service Advisor) and Fernando (Technician) during a service appointment. An unexpected event occurred during a battery transparency of Cody Redford (Service Advisor) and Fernando (Technician) during a service appointment. An unexpected event occurred during a battery replacement portion. A 150 amp fuse box was blown due to cable arcing to the seat back. Both of them immediately explained what had happened (visual parts) and corrected the components (some acquiring from other locations) quickly and efficiently. Taking responsibility for ones actions is a great quality for these two folks not seen everyday. Thank you again. See you next trip. More
Would not recommend this dealership. Very disappointed with the service. Brought our van in a few weeks ago for a door latch actuator replacement. On the third day they had the car the service person re with the service. Brought our van in a few weeks ago for a door latch actuator replacement. On the third day they had the car the service person recommended several other maintenance items be done, which we agreed to. Got the car home, now the door cannot be opened from the outside - only from the automatic opener. Emailed the service department twice, no response. Called three times before getting a call back. Bring the car back in, it takes two days before they ever get back to us, saying it’s a new problem, we will have to pay for it. It worked when we dropped it off, it didn’t work when we picked it up - more than a little suspicious. Over $1,000 to fix a door latch. Very poor respect of OUR time, keeping our car so long with no feedback about the problem. Definitely feel that we were taken advantage of. Will find another dealer from now on. More
It has been outstanding in the service and maintenance of our vehicle. Cory Chapman and Marvin Bolanos are both 5 + star people who went above and beyond in helping. our vehicle. Cory Chapman and Marvin Bolanos are both 5 + star people who went above and beyond in helping. More
Bill was very helpful and the services provided were done professionally. They turned around my car very quickly and I received great customer service from everyone. professionally. They turned around my car very quickly and I received great customer service from everyone. More
I had questions and they were answered. I explained I was pushed for time and they got me out very quickly. I always received great service. pushed for time and they got me out very quickly. I always received great service. More